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All reviewscromwell suiteshared balconythe cedar roompublic rooms and bedroomssausage and mashchristmas mealbridal suitejam and creamwelcoming hotelteas and coffeeswedding venuewedding breakfastbooked a double roomsat navbreakfast was includedcity centrebed was very comfortable
The hotel itself is beautiful, well appointed and presented just as you’d expect and want it. The service was rather disappointing, considering the prices you pay. And don’t bother talking to the management, he needs a course in upmarket hospitality. Downright rude in fact.
We visited here on Valentines weekend and was thoroughly impressed. Every part of the hotel was exceptionally clean, and the room was nice and spacious with a very comfortable bed. The staff were all very pleasant, especially Mario, who was present during our check in...More
We have just booked our wedding at the hotel. It’s the only venue we went to see because it was first on the list, when we left we knew it was the place for us. Spotlessly clean, the service is amazing, the staff particularly Rocco,...More
Travelling in Caerphilly, stayed here and the room was excellent, spacious, great views and very clean. Breakfast was great also, and all the staff were more than helpful and welcoming always.
Would stay again.
Had a wonderful evening with our family celebrating my husbands 40th birthday. In the newly refurbished Orangerie Restaurant. There were 20 of us for an evening meal, food and service were fantastic, which is quite an accomplishment for such a large party!
We stayed overnight...More