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St. Mellons Hotel

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St. Mellons Hotel
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469 Reviews from our TripAdvisor Community

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Showing 469: English reviews
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Cardiff, Wales, United Kingdom
Reviewed 1 week ago

Had our spa package yesterday, first impressions were everything looked quite nice and well set up. Strange structure to the package with us having food before using the spa as our massages were scheduled at quite awkward times. The food really let the day down with the very poor quality which instantly made us both feel unwell and not wanting...

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Helpful?
Thank James B
Reviewed 2 weeks ago

Last weekend i had organised a spa day for my best friend's Hen do. There were a total of 10 of us and we all had a fantastic day. We got there and were greeted so wonderfully by the laides at the desk who welcomed us and gave us an overview of what our day looked like. They were very...

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1Thank Anna C
Cardiff, United Kingdom
Reviewed 3 weeks ago

I've been to many spa's over the years in the Cardiff and Vale area however this was extremely good. We arrived last Saturday for my friends birthday and were given a very friendly welcome by a lady called Mandy in reception. She couldn't have done more for us so a very good first impression. For £45 we had a choice...

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Thank Roathresident
South Wales
Reviewed 4 weeks ago via mobile

Do not book anything through the hotel. It's much cheaper elsewhere on third party discount sites. Manager will not reply to my concerns about this issue, which were e mailed to him straight away after my spa day visit. Loyal customers not appreciate in any way. Staff fighting an uphill battle but were polite and professional. Some areas have been...

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Thank delyth13
Louise P, General Manager at St. Mellons Hotel, responded to this review

Thank you for your review. Your email was responded to by the general manager on the 30th of January, providing an explanation of the situation. Our customers are of the upmost importance to us and I am sorry that on this occasion you felt let down. Thank you

Hull united kingdom
Reviewed 1 January 2017

Stayed on New years eve and took the family to Cardiff for the fireworks and winter wonderland. Had a problem with the booking when we arrived and asked to speak to the manageress, who could not do enough to help us. Stayed with the wife and 2 children, room was big enough to accommodate 4 comfortably. Hotel was clean and...

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Thank stuart s
Wiltshire
Reviewed 18 December 2016

We have just got back from St. Melons. The hotel itself is tired, but once done up I guess we would pay double, so based on our one night stay, it is a magnificent building, high ceilings and open, working fireplaces. Our rooms were clean and beds comfortable. The hotel was full, however we did not see many people in...

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Thank Littlemisssunshine11
Cardiff, United Kingdom
Reviewed 25 November 2016

I joined this leisure club back in the summer it is a couple of minutes from my house so perfect for me, It started off great the pool was always a nice temperature but now winter has arrived it is freezing and everyone I speak to is complaining and is going to cancel their membership. There is never any management...

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2Thank donnadance12
Reviewed 20 November 2016 via mobile

Beautiful hotel in gorgeous surroundings. Very friendly staff. But with one drawback, it was cold in the ballroom where the party was, cold in the corridors and very cold in the bedrooms. A small electric heater was provided which did help in the bedroom. But in the ballroom one small heater was definitely not enough! Would recommend during warmer weather!

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Thank Tparsons32
Cardiff, United Kingdom
Reviewed 11 October 2016 via mobile

Came here for Sunday lunch and we can't say enough for how the staff treated us like VIP's, the food was excellent and the newly renovated decor was done in a very professional finish and really brought out the beauty of this graded manner house. I have stayed at the hotel a couple of times, but not since the new...

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1Thank martyn68
Nicole R, Manager at St. Mellons Hotel, responded to this review

Hi Martyn, Thank you very much for your positive review it is much appreciated. We look forward to welcoming you back in the future. Kind Regards

Reviewed 26 September 2016 via mobile

Myself and Husband had our Wedding Breakfast and Evening Party at St Mellon's Hotel 24/09/16. We cannot put into words how fabulous this venue is!!!!!! Myself and Husband have exceptionally high standards and this hotel exceeded our expectations above and beyond. The grounds are impeccably kept and are going to make some memorable photos which we will cherished for a...

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3Thank Laura G

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
A beautiful, traditional hotel set amongst secluded gardens, yet close to the centre of Cardiff, the St. Mellons Hotel was originally a large country house. With high standards of service and an emphasis on luxury, today the hotel comprises 41 en suite bedrooms, all stylishly furnished, as well as a wealth of leisure facilities including swimming pool, Spa Works beauty salon and rejuvenating spa amenities. Guests seeking the finest cuisine can indulge their curiosity at our Llanarthan Restaurant. Outside the hotel, guests can take a relaxing wander in the extensive hotel grounds or discover the sights and sounds of Cardiff only a short journey away. We acknowledge the gracious living of an earlier age, yet appreciate the contemporary desires of today's guests. ... more   less 

Additional Information about St. Mellons Hotel

Address: Castleton, Cardiff CF3 2XR, Wales (Formerly BEST WESTERN St. Mellons Hotel)
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 5,661 - ₹ 11,239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St. Mellons Hotel 3*
Number of rooms: 21
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Also Known As:
Best Western Cardiff
Cardiff Best Western
St. Mellons Hotel Cardiff, Wales
Hotel Style:
#6 Spa Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from St. Mellons Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would go elsewhere.”
 of 5 bubbles lesleym680, 1 Sep 2016 | Read review
“Ask for a room in the main building overlooking the gardens.”
 of 5 bubbles airline2001, 28 Aug 2016 | Read review
“Not at the front”
 of 5 bubbles 752pault, 28 Aug 2016 | Read review
“Do not go there ever”
 of 5 bubbles 790rachelw, 19 Aug 2016 | Read review
“Didn't stay in hotel, only used spa.”
 of 5 bubbles hywel11, 14 Aug 2016 | Read review
5 of 5