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Copthorne Hotel Cardiff-Caerdydd

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Copthorne Hotel Cardiff-Caerdydd
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976 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel Cardiff-Caerdydd
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Showing 959: English reviews
Reading, United Kingdom
Reviewed 2 January 2015

My wife and I stayed here for 2 nights over the Christmas period. We managed to get a cheaper last minute deal on a comparison website which I was pleased about as I would have been extremely disappointed if we had paid the £150 a night that the hotel had quoted. The hotel was good enough for our stay but...

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Helpful?
Thank Matthew P
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

Thank you for your comments after your stay with us over christmas.Your bed you refer to is a 'zip and link bed' that are used in all hotels to give us the flexibility to offer a room as a twin or double bed.as we were so quiet we should have been able to offer you a standard double bed. the...

Reviewed 22 December 2014 via mobile

went cardiff with the boyfriend for our first proper weekend away together and this hotel was tip top! was warmly welcomed at the desk and our room was lovely, very warm and cosy and lovely facilities! loved the spa the next morning before we went shopping! would definantly stay here again when we go to cardiff!

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Helpful?
Thank heron92
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

I am delighted that you both enjoyed your short stay with us and thank you for your comments. next time perhaps pre book some spa treatments with our in house spa' the jasmine rooms'?we look forward to your return,look out for great offers on the Millennium&Copthorne web site.

Leicester, United Kingdom
Reviewed 19 December 2014

I stay at this hotel about once per month on business and I would recommend it, you get a decent nights sleep, the rooms are good anf food ok. The frustrating thing about the place is the cost of WI fi, it should be free. £5 is extortionate. How they justify it God knows. C'mon guys wise up

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Helpful?
Thank Andy A
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

Thank you for your comments.I am confident that free Wifi and improved speeds will be with us soon.Watch this space!

Edinburgh
Reviewed 18 December 2014

Very comfortable 4 night stay. Room overlooking artificial lake , quiet and bed was very comfortable. Very clean and although the decor is a little dated it felt homely and comfortable like a favourite pair of slippers. The reception area was very attractive and welcoming at this Christmas time and creates a very warm, happy atmosphere. The staff are excellent...

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Helpful?
Thank Ceridwen56
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

thank you for your comments and of course delighted we met your expectations (and more) with the breakfast rolls in particular. we look forward to welcoming back at this Copthorne hotel or indeed any other of our hotels.

Cardiff, United Kingdom
Reviewed 12 December 2014

on entering the hotel my 1st impression was wow ...lovely reception area ...lovely Christmas tree and in centre of foyer a lovely coal effect fire. reception staff very helpful & friendly..i had my works Christmas do ,,had a brilliant night ,,,,three course meal was lovely no complaints from 30 of us ....a few of stayed ,,my room was on the...

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Thank size20
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

thank you for your comments,you do seem to have had a great time here. it is good to know that all the staff efforts did not go unrecognised and they all contributed to meeting your expectations. hopefully you will come back for next Christmas and tell others, thank you again.

Singapore, Singapore
Reviewed 10 December 2014

While this hotel is not smack in the middle of the town, there is a shopping complex just across the road with a MacDonalds and M&S. It is also very quiet as a result so that was nice. The room I had was on the ground floor and of average size, although it looked smaller due to the nice additions...

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Helpful?
Thank Tantiko
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

thank you for your comments. yes that is what it is all about 'a good nights sleep' and our beds with the 'royal household' approval tend to provide that on every occassion! we look forward to welcoming you back .

Reviewed 9 December 2014

We stayed in room 204 which was on the ground floor. The room was very spacious and nicely equipped. We would defiantly visit again. We did not eat breakfast at the hotel as £13.99 per person seemed excessive but there are plenty of places around and about to eat.

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Helpful?
Thank Boyes18
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

thank you for your comments. for guests who choose a room only rate we sell 'on the day' breakfast vouchers at reception for £8.95 per person which is an instant £5 off the rack price and much better than anywhere local!! Please try it next time?

Belfast, United Kingdom
Reviewed 8 December 2014

Stayed two nights. This hotel is overrated as a 4star, but suited the purpose for the weekend rugby game. Hotel bus was available to take guests directly to the Millenium stadium, which was a good offer. Plus points were the use of the pool and Jacuzzi, etc. Food was acceptable, buffet breakfast reasonable choice also. Service from staff helpful as...

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Helpful?
Thank jandm_mcdevitt
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

Thank you for your comments.I am pleased you enjoyed your rugby weekend with us and fornd our location for the stadium and bus service ideal. the bar is even open until the early hours when you have had enough in town,the hotel in on a retail park with M&S,TK Max,Tesco, Mothercare,Carpetright opposite with 3 fast food outlets. there are no...

Marden, United Kingdom
Reviewed 8 December 2014

We have stayed here many, many times over the years and have seen lots of changes since the days of the 'blue blankets'! We have stayed in many other Cardiff hotels too but recently we have chosen the Copthorne every time. The hotel may need updating in parts but the staff are always friendly and we find it very comfortable...

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Helpful?
Thank malcliz
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

Thank you for your comments and I hope it will not be long before you are back with us again. I am confident that free wi fi for everyone will be with us by then!

London
Reviewed 7 December 2014

The hotel needs a little cosmetic refreshment, but it really is a warm and welcoming place to stay. The location is great - just outside Cardiff and within a retail shopping area. The staff are also really friendly, helpful and efficient. We booked two rooms, but only one was ready but they offered to look after our bags and call...

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Helpful?
Thank Audrey T
simon r, Manager at Copthorne Hotel Cardiff-Caerdydd, responded to this review

thank you for your comments. Yes the hotel is 24 years old and wood panelling will come back in to fashion soon!we will continue to invest in our products throughout 2015 and I am confident you will see further investment by our parent company over the year both front and back of house.

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Lakeside hotel situated 4 miles from city center or train station. ... more   less 

Additional Information about Copthorne Hotel Cardiff-Caerdydd

Address: Culverhouse Cross Copthorne Way, Cardiff CF5 6DH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 4,263 - ₹ 9,780 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Cardiff-Caerdydd 4*
Number of rooms: 219
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Also Known As:
Copthorne Hotel Cardiff-Caerdydd Wales
Hotel Style:
#11 Luxury Hotel in Cardiff
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the lake”
 of 5 bubbles Cenetannhall, 20 Feb 2017 | Read review
“Ask for rooms overlooking lake!”
 of 5 bubbles BARRYONEUK, 17 Feb 2017 | Read review
“a room by the lake was quiet”
 of 5 bubbles Tigger1013, 9 Jan 2017 | Read review
“club rooms had a lake veiw.”
 of 5 bubbles HoneyBuney, 29 Nov 2016 | Read review
“Rude staff.”
 of 5 bubbles tamaradean, 28 Nov 2016 | Read review
5 of 5