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Copthorne Hotel Cardiff-Caerdydd

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Copthorne Hotel Cardiff-Caerdydd
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1,009 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel Cardiff-Caerdydd
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Showing 991: English reviews
Newport, United Kingdom
Reviewed 2 weeks ago

Checked in on a very busy Saturday morning. Charming receptionist, who also booked us a table in the restaurant, made us feel very welcome. Nice ambience in the bar area, particularly in the evening. Lovely dinner and extremely comfortable bed. Looking forward to returning soon.

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Helpful?
Thank BigTed57
London, United Kingdom
Reviewed 2 weeks ago via mobile

Arrived and allocated a room on the ground floor as soon as we walked in the room stuck of cigarettes smoke very overpowering and awful, I rang reception and asked to be moved, reception staff were great, swopped us to a superior room higher up and we had a voucher for a free drink each to compensate, So handled very...

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Thank carrie912
Abergavenny, United Kingdom
Reviewed 2 weeks ago via mobile

Hotel dated. Bar service good. Restaurant service leaves a lot to be desired. Limited menu. Very slow staff.Not alit of rapport with customers. My bill was being picked up by my company and for the 4 days there i was challenged at each meal

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Thank arianwen393
A TripAdvisor Member
Level Contributor
33 reviews
5 hotel reviews
12 helpful votes
Reviewed 3 weeks ago via mobile

Read the reviews and judge for yourself . It's an old hotel situated between two retail parks and on a major road junction . It's by a lake and has trees to try to hide the view of Pizza Hut and Burger King . It's near to Cardiff , easy to find, free parking and wifi and rooms that are...

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Thank A TripAdvisor Member
Havant
Reviewed 3 weeks ago via mobile

The hotel was situated perfectly travelling from Hampshire to Cardiff for a wedding just up the road. Considering how close to the main road the hotel is, the tall trees and lake absorb the traffic noise. We arrived early before our room was ready but the lovely receptionist found us 2 upgraded rooms at no extra cost so we could...

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Thank Ian C
Swindon, United Kingdom
Reviewed 3 weeks ago

Friendly, helpful staff. Good wifi which comes straight on and stays connected without a silly password needed. Good sized room with lovely big bed, very comfy with nice quilt and pillows, good sleep. Really good light unit with stool and hair dryer, perhaps the best I've had in a hotel for good lighting for doing makeup and hair, ( A...

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Thank Caroleandy
London, United Kingdom
Reviewed 4 weeks ago via mobile

Firstly, if you are looking for funky and modern this hotel isn't for you - but I adored it. My boyfriend and I went for a spontaneous night away and completely fell in love with the place. It's warm and welcoming. Huge beds and a lovely few. The staff were amazing and couldn't do enough for you. We stayed in...

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1Thank londonchicky
Preston, United Kingdom
Reviewed 4 weeks ago

I very rarely leave feedback but in this occasion I feel impelled to do so. My wife and I were late arriving at the hotel only to be greeted by a very friendly lady receptionist called Amber. She immediately made us feel very welcome. I strongly recommend this hotel whether you are staying on business or holiday the hotel is...

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1Thank Barry S
Reviewed 4 weeks ago

A clean comfortable hotel, decent parking, quite fast wifi and an excellent shower. It does what a hotel needs to do but that's it. The rooms are tired, the decor heavy and dark, stuck somewhere in the mid-1990s. It may appeal to elderly Americans and Telegraph reading retirees from Hampshire, but not me.

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1Thank S H
Northallerton, United Kingdom
Reviewed 4 weeks ago

Decent sized room, comfortable bed and nice enough bathroom. TV a bit clunky to use. Friendly staff and decent food in the bar served untill a decently late time for late arrivals. The only slight quibble was the breakfast restaurant: small tables very close together. I was almost sitting on the knee of the chap next to me.

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1Thank Hepatacyte

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Lakeside hotel situated 4 miles from city center or train station. ... more   less 

Additional Information about Copthorne Hotel Cardiff-Caerdydd

Address: Culverhouse Cross Copthorne Way, Cardiff CF5 6DH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 4,135 - ₹ 10,503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Cardiff-Caerdydd 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Copthorne Hotel Cardiff-Caerdydd Wales
Hotel Style:
#11 Luxury Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Cardiff-Caerdydd staff and other travellers.
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Questions? Get answers from Copthorne Hotel Cardiff-Caerdydd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room over looking the outside lake”
H9033HWdavidp, 26 Apr 2017 | Read review
“Get a room with a lake view”
Trina154, 19 Apr 2017 | Read review
“Look elsewhere”
unitedlambe1989, 16 Apr 2017 | Read review
“Lake view is best, although busy main road outside.”
BigTed57, 11 Apr 2017 | Read review
“ks for a room overlooking the (artificial) lake”
SH326, 28 Mar 2017 | Read review
5 of 5