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Park Inn by Radisson Cardiff City Centre

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Park Inn by Radisson Cardiff City Centre
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1,292 Reviews from our TripAdvisor Community

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There are newer reviews for Park Inn by Radisson Cardiff City Centre
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Showing 1,251: English reviews
Cadiff, United Kingdom
Reviewed 9 May 2015

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Helpful?
Thank Elaine M
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Shrewsbury, United Kingdom
Reviewed 7 May 2015

ArrivIng at the hotel after a long journey we were shocked to hear that the twin room we had booked was not available. It may have taken over an hour but despite their best efforts the staff could only offer us a double room. This was not an option and not what we'd booked. Why had nobody contacted us before...

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Helpful?
Thank ShrewsburyD
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We are sincerely sorry for the inconvenience caused regarding the accommodation type not being available on your first night with us, but we very much appreciate the feedback regarding the way that the matter was dealt with. We hope that you will return to us very...

Aberdare, United Kingdom
Reviewed 5 May 2015

Couldn't check in until after 2.30pm on a Saturday due to being full on Friday night which wasn't a problem so we left bags behind reception and went out for a few drinks , check in was smooth later on . Our room 103 overlooked the lobby area internally which mean although no natural light was very quiet , plenty...

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Helpful?
Thank Martyn M
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your latest stay with us. We are very pleased to read that you had such an enjoyable stay with us and that you found both facilities and service of a high level. We hope that you will be back to stay with us again very soon, where we look forward...

Sydney, Australia
Reviewed 1 May 2015 via mobile

Stayed here as part of our Trafalgar Tour. Centrally located. Shopping Centre next door. Cinema located next to the hotel. Staff very helpful and friendly. Room clean and very comfortable bed, which after a long day sitting on the tour bus was much welcomed. We stayed one night and paid a visit to the cinema, after receiving directions from the...

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Helpful?
Thank Fran R
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your review on your recent stay with us. I must say it is fantastic to read a review from one of the tour groups. A pleasure to read you found our rooms comfortable and that the staff were helpful to you during your stay with us. We very much hope that your travels bring you...

Glasgow, United Kingdom
Reviewed 30 April 2015

I stayed at the Park Inn by Radisson in Cardiff City Centre over last weekend. I was given room 126 on the first floor. When I walked in it was very dark and then I found out why. It looks over the reception inside the hotel. No natural daylight. The room was clean and basic with iron, hairdryer and tea/coffee...

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Helpful?
1Thank Charlie M
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you taking the time to review your recent stay with us. I am very sorry to read that your stay was disrupted. We do have inward and outward facing rooms at the hotel, if your preference was for an outward facing room we can certainly accommodate this request for future. I apologise that you did not receive...

cardiff, United Kingdom
Reviewed 30 April 2015

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Helpful?
Thank Alyn M
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Doncaster, United Kingdom
Reviewed 29 April 2015

I stay at Park Inns in business and thought this one was going to be as good as the others, boy, was I disappointed! Check in was ok, check out, I wasn't asked if everything was Ok, which was a good job really (I didn't have time to tell them what was wrong though), Menu was ok but a bit...

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Helpful?
Thank Ross W
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, We very much appreciate you providing us with your honest feedback regarding your stay. It is very disheartening to read that you found your stay disappointing and that we did not meet or exceed your expectations. I can assure you that your comments have been taken very seriously and actions have been put in place to rectify the...

Reviewed 29 April 2015 via mobile

When I arrived I found a half eaten cake outside my door. The hallway carpet looks like it has been used by the Michael Flatley's dance troop with dirty feet. The rooms look tired with wonkey wardrobe doors and the bed felt like a sumo wrestler had slept in the middle, was like sleeping in a ditch. The staff however...

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Helpful?
Thank Alistair L
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, I am very disappointed to read your comments regarding your recent stay with us. We are currently in the process of making changes to the carpets which within the next couple of month will certainly provide a fresh and vibrant feeling to the hotel. I am sure that when you revisit us you will see such a positive...

Reviewed 29 April 2015 via mobile

Not at all what I expected. Carpet threadbare. Wardrobe door broken. £12 to park your car! 1/5t of the room rate. But you pay your money... £56 B&B in Cardiff city centre. And near the bay. Staff friendly and helpful.

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Helpful?
Thank James C
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, We very much appreciate you taking the time to review your recent stay with us. Sincere apologies that you found the room to be below standard on this occasion and can assure you that your feedback will be addressed. Thank you for your positive feedback regarding the team, this is very much appreciated. Kindest Regards Clare Thomas Front...

uk
Reviewed 27 April 2015

We have stayed in most of the large hotels in Cardiff and on this occasion we decided to give the Park Inn a try - we do wish we hadn't! On a positive note the hotel is in a central location and the staff were friendly - end of good points! This hotel looks scruffy and is scruffy. There are...

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Helpful?
1Thank holidaysabroad100
Clare T, Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Holidaysabroad 100, Thank you very much for your comments regarding your recent stay with us. I was extremly sorry to read that we did not meet your expectations on this occasion although I was pleased to read that you found the location of the hotel good and the staff friendly. I will be brining your comments to the attention...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel located in the heart of the city, opposite Cardiff International Arena. ... more   less 

Additional Information about Park Inn by Radisson Cardiff City Centre

Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 4,332 - ₹ 14,729 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Cardiff City Centre staff and other travellers.
6 questions
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over a year ago
Robeston Wathen, null, United Kingdom
8 months ago
Watford, United Kingdom
over a year ago
Port Talbot, Wales, United Kingdom
8 months ago

See all questions (6)

Questions? Get answers from Park Inn by Radisson Cardiff City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont go in the lower floors”
 of 5 bubbles Max2469, 3 Dec 2016 | Read review
“Given other comments we suggest you check size of room you are being allocated with hotel”
 of 5 bubbles Penwyllt, 27 Nov 2016 | Read review
“Ask for a better room if you feel for the price it's not good enough.”
 of 5 bubbles DawnH198, 22 Nov 2016 | Read review
“Not positioned for good views.”
 of 5 bubbles DustySomerset, 21 Nov 2016 | Read review
“avoid room 307 at all cost.”
 of 5 bubbles gazzamataz, 9 Nov 2016 | Read review
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