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Holiday Inn Express Cardiff Bay

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#15 of 76 Hotels in Cardiff
Certificate of Excellence
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Holiday Inn Express Cardiff Bay
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789 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cardiff Bay
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Showing 763: English reviews
New Forest, United Kingdom
Reviewed 21 September 2015 via mobile

Arrived quite late in the evening after visiting family in Bristol and were tired. Half expected the receptionist to be tired and grumpy but to my surprise he was absolutely delightful and chatty giving us a map of our whereabouts'. Great room on top floor overlooking the docks as we had requested. Had to ask for a mattress topper as...

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Helpful?
Thank rubyred456
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear rubyred456 Many thanks for taking the time to review your stay with us and in particular for your really kind comments with regards to the staff who you encountered during your stay. We do value all guest feedback, which is used to make improvements at the hotel where appropriate, so I'm sorry to read that you felt that your...

Reviewed 20 September 2015 via mobile

Booked the hotel due to train chaos after Ireland Vs Canada match. It was great to have a nice place to rest after a very stressful few hours outside Cardiff train station. Very nice hotel within walking distance from city centre. A big thank you to all the staff at the Holiday Inn Express.

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Helpful?
Thank Arthur H
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Arthur H You are more than welcome! Thank you for your great review and we do hope to see you again soon! Kind Regards Karen Matthews General Manager

Reviewed 15 September 2015 via mobile

Stayed for two nights to watch Wales Rugby and Soccer teams playing, hotel within 10-15 minutes walk to either city centre or the Bay Area. Comfortable room with view overlooking lake and hotel staff the most friendly and helpful you could wish for.

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Helpful?
Thank Colin W
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Colin L Many thanks for your lovely review and in particular the kind comments with regards to our team here at the Holiday Inn Express Cardiff Bay. We do hope to welcome you back again the next time you are planning a trip to Cardiff. Kind Regards Karen Matthews General Manager

Reviewed 15 September 2015 via mobile

Very happy with the hotel.The location was nice. When we entered the hotel we were greeted with a friendly welcome and smiles from all staff members. When in our room everywhere was clean and tidy for us. The whole visit was a nice experience.Would defo stay again.

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Helpful?
Thank Sarah L
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Sarah L Many thanks for taking the time to leave us a great review - and we do hope to welcome you back again soon! Kind Regards Karen Matthews General Manager

Devizes, United Kingdom
Reviewed 14 September 2015

We stayed in this hotel as we went to the Motorpoint Arena, and Google Maps informed us it was within walking distance. We also chose this hotel as the price you pay for the night includes breakfast. A lot of the other hotels we had looked at, which were closer to the arena, did not include breakfast and there was...

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Helpful?
Thank Poppy S
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Poppy S Thank you for the lovely review and it's great to hear that you enjoyed your time in Cardiff. We hope to see you again soon! Kind Regards Karen Matthews General Manager

London
Reviewed 14 September 2015

I stayed with my family overnight as we had an early start in Cardiff the next day. The receptionist who checked us in was really friendly and helpful - he clearly knew Cardiff very well and helped us with our plans for the next morning. Parking was easy and secure and we had the option to leave our car for...

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Helpful?
Thank ReluctantTraveller01
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear ReluctantTraveller01 Thank you so much for your lovely review - it's always great to hear when guests have enjoyed their time with us. We look forward to the opportunity of welcoming you back again soon! Kind Regards Karen Matthews General Manager

London, United Kingdom
Reviewed 12 September 2015 via mobile

We stayed in this hotel for night before our move to Cardiff as it was literally next door to where we were moving to. Barry checked us in. He had a great personality. We said we were moving next door and he offered I give us a late check out if we needed to go back and forth. We didn't...

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Helpful?
Thank calamitycastle
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear calamitycastle Many thanks for the great review and your really kind comments about Barry. Sorry to hear that the hairdryer was not working - but please be assured that this has been resolved now. Hope you are very happy in your new home! Kind regards Karen Matthews General Manager

Silver End, Witham, Essex
Reviewed 8 September 2015 via mobile

This is the second time we have stayed in this hotel. We booked a family room, one double and one sofa bed. The rooms are clean and have everything you need. No fussy furnishings but more than adequate. Very friendly staff who are happy to chat about the local area to help you. Breakfast is good with a variety of...

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Helpful?
Thank Nicola P
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Nicola P Thank you so much for your review, it is always nice to have guests return to the hotel. I hope we can welcome you back again soon. Many thanks, BarryP GuestServicesManager

Manchester, United Kingdom
Reviewed 8 September 2015 via mobile

I stayed here for two nights on business in Cardiff. I had no complaints what so ever. The staff were more than helpful and friendly from start to finish. The rooms very clean, comfortable and well equipped. The only negative was the water pressure in the shower was very poor. Breakfast was tasty and fresh. Not disappointed as usual from...

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Helpful?
Thank joshnadin
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Joshnadin, Thank you for your review, I am glad that both the team and the room impressed. I am sorry to hear the shower pressure was less than great, I hope we get the chance ot welcome you back to the hotel soon. Many thanks, BarryP GuestServicesManager

Reviewed 7 September 2015

Just had a night here as a quick break and were pleasantly surprised by the location and the staff. The hotel is located close to the city and bay and has very friendly and helpful staff. The rooms are basic as is the breakfast but you don't pay over the odds and the place is very clean, with a decent...

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Helpful?
Thank Chris T
Karen M, Front Office Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Chris T Thank you for taking the time to leave a review following your recent stay. We really are lucky with our location between Mermaid Quay and the city centre. Also thank you for your kind comments regarding the team here. I hope we can welcome you back to the hotel in the near future, Many thanks, Barry GuestServicesManager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 

Additional Information about Holiday Inn Express Cardiff Bay

Address: Longueil Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 4,909 - ₹ 14,483 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#10 Family Hotel in Cardiff
#18 Business Hotel in Cardiff
#19 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cardiff Bay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room with a river view”
 of 5 bubbles 238michaeld, 3 Mar 2017 | Read review
“All rooms away from lift are nice and quiet.”
 of 5 bubbles pafuri, 26 Feb 2017 | Read review
“Ask for an odd number on a higher floor”
 of 5 bubbles jamescS4553CH, 8 Feb 2017 | Read review
“If you want a lovely view ask for a room overlooking the river.”
 of 5 bubbles K1967SKkathyb, 7 Feb 2017 | Read review
“We were on third floor with a view of river”
 of 5 bubbles keithpres2n, 27 Jan 2017 | Read review
5 of 5