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Hilton Cardiff

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#11 of 75 Hotels in Cardiff
Certificate of Excellence
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Hilton Cardiff
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2,706 Reviews from our TripAdvisor Community

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Showing 2,650: English reviews
Cardiff
Reviewed yesterday NEW

Recommend executive king size rooms. Bathroom has separate bath and shower which is very handy when two of you are trying to get ready for a night out. This hotel holds a central position with easy access to night life and shopping. Executive lounge is on 7 th floor - only downside is that it was full but we were...

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Helpful?
Thank GeorginaFarrell
London, United Kingdom
Reviewed 2 days ago NEW

Not the best Hilton I've stayed in. Great location easy access into town however executive rooms are basic and over priced. If your going to stay here don't bother paying extra for the upgrade rooms, it really isn't worth it.

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Thank rob1975974
Reviewed 2 days ago NEW

This is the hotel to stop in when in Cardiff. Its location opposite the Castle is ideal, and is very close to the shopping centre and the Millennium stadium. Great rooms with all that you require. I slept well, bed is comfortable. On site parking is available which is important in a city centre. All the staff are very helpful....

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Thank G6712TLnicolac
Pembroke, United Kingdom
Reviewed 2 days ago NEW

Booked this hotel for a friend's 50th Birthday celebration as a gift. Requested two rooms close together in a quiet part of the hotel when booking. Arrived to find a lovely surprise cake for our friend but it went down hill from there. Two rooms as requested close together on 3rd floor balcony overlooking the main function area and bar....

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Thank gbrown71
Reviewed 3 days ago NEWvia mobile

What can I say, the team here are fantastic, always going that extra mile. Even in the executive lounge, as a gluten intolerant I thought, "oh well I'll have some veg sticks and peanuts", no, the lovely host went and retrieved a bunch of edible food from the kitchen for me. This kind of service runs throughout the hotel. Amazing!!

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Helpful?
Thank Duncan C
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Duncan C, Thank you for your review. I am so happy to read that you enjoyed your stay here with us in Cardiff and I am so pleased that our executive host was able to assist with some gluten free options. I do hope to have the opportunity of welcoming you back soon. Kind regards Marie Fagan General Manager

Wrexham County, United Kingdom
Reviewed 4 days ago NEW

+ location is excellent right by the castle, shopping centre and within a short walk to the principality stadium + rooms are really well appointed + breakfast great choice and chef was very attentive + concierge was lovely who valet parked our car - service from bar was not so attentive and felt like it was too much trouble so...

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Helpful?
Thank Micksterkz
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Micksterkz, A big thank you for your review. Your very kind feedback regarding our location, room, breakfast and service from the team was a pleasure to read and I am thrilled your enjoyed your stay. Please do come back and visit us again soon. Kind regards Marie Fagan General Manager

Cardiff, United Kingdom
Reviewed 4 days ago NEW

Lovely rooms and great service in this ideally located hotel makes a great base for exploring Cardiff city. We took advantage of their gym, swimming pool and executive lounge and were so pleased that we did. Really felt that we made the most of this hotel. Staff very friendly and helpful and really enhanced our stay. There's even a Costa...

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Helpful?
Thank marktT1840RN
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear marktT1840RN, I would like to thank you for taking the time to share your experience. I am so pleased that you enjoyed your visit to Cardiff and were able to take advantage and enjoy both the swimming pool and the executive lounge during your stay and that the service from the team enhanced your stay. I do hope to...

Wales
Reviewed 1 week ago NEW

It is about a year since my wife and I have stayed at the Hilton Cardiff, due to my wife's poor health. However as she is now somewhat better (and I am undergoing a hip replacement next week ), we decided to have a night at the Hilton and combine it with some Christmas shopping. What a warm welcome when...

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Thank lewprice
HiltonCardiff, General Manager at Hilton Cardiff, responded to this review

Dear lewprice Thank you so much for your great review and it was lovely to have you and your wife back with us. We are thrilled that you had a great stay with us and enjoyed our new brand new restaurant, Grey which is fantastic! My team and I hope you don't leave it as long next time to visit...

Southern Wales, United Kingdom
Reviewed 1 week ago NEW

A beautiful friendly hotel with excellent staff ! The rooms are stunning and the location is great . Breakfast was fresh and loads to choose from . The gym was a nice touch to have on site Can't wait to stay againn

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Thank andrewpJ8961BQ
HiltonCardiff, General Manager at Hilton Cardiff, responded to this review

Dear andrewpJ8961BQ Wow thank you every so much for your fantastic review following your stay at our Hotel. Your review is a pleasure to receive and my team and I were delighted you had an excellent stay with us. We very much look forward to welcoming you back to our Hotel again very soon. Kind Regards Marie Fagan General Manager

Clevedon, United Kingdom
Reviewed 1 week ago NEW

We stay at the Hilton Cardiff several times a year and are always impressed at the quality of service. As a Gold member we normally get an Exec room upgrade with all the excellent associated benefits. The hotel is located very close to the shopping centre which is handy. A tip would be to get a high floor as sometimes...

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Helpful?
Thank Richard H
HiltonCardiff, General Manager at Hilton Cardiff, responded to this review

Dear Richard H Thank you for your recent review following your recent stay at our Hotel. All of your comments have been shared with my team and thank you so much for taking the time to offer such great comments. We look forward to welcoming you and your partner back to our Hotel again and thank you for you loyalty...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Cardiff

Address: Kingsway, Cardiff CF10 3HH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 6,670 - ₹ 24,163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cardiff 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Cardiff Hotel Cardiff
Hilton International Cardiff
Cardiff Hilton International
Cardiff Hilton Hotel
Hilton Cardiff Wales
Hotel Style:
#2 Spa Hotel in Cardiff
#2 Green Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
#13 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cardiff staff and other travellers.
15 questions
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Questions? Get answers from Hilton Cardiff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend Executive room - located on 6th or 7th Floor”
 of 5 bubbles GeorginaFarrell, 6 Dec 2016 | Read review
“Avoid room 332 and 333 and all similar positioned rooms on above floors”
 of 5 bubbles gbrown71, 5 Dec 2016 | Read review
“All rooms are classy”
 of 5 bubbles duncanevs, 27 Nov 2016 | Read review
“Request room facing castle upon booking”
 of 5 bubbles joannecardona, 13 Nov 2016 | Read review
“Beware that some rooms face the street that has all the night life and can be quite noisy, so not for those that want an early night.”
 of 5 bubbles 531jana, 9 Nov 2016 | Read review
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