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Hilton Cardiff

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#10 of 75 Hotels in Cardiff
Certificate of Excellence
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Hilton Cardiff
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2,711 Reviews from our TripAdvisor Community

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Showing 2,655: English reviews
Pembrokeshire, United Kingdom
Reviewed yesterday NEW

Another great stay at the Hilton. Bit of cleaning missed in the bathroom, but apart from that, brilliant. Wi-Fi was free and good, breakfast was great as always. Like the new branding in the restaurant, and service in the bar was good.

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Helpful?
Thank rick580
Reviewed yesterday NEWvia mobile

Stayed at the Hilton while visiting Cardiff to attend a concert at the motorpoint. We got upgraded to an executive room which was great! Used the spa too the following morning. Late check out and plenty of smiles and great manners from the employees. Well worth it! Adds a little bit of luxury to a night away!

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Thank Tinkerbell_77_05
Reviewed 2 days ago NEWvia mobile

We stayed in the hotel for 2 nights to do some concentrated Christmas shopping! Not a huge room but very comfortable and lovely bathroom. Visited the spa for a couple of treatments and used the pool etc which were all very clean and well maintained. All staff in the hotel were friendly and helpful and efficient and I definitely felt...

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Thank Marisa T
Pembrokeshire, United Kingdom
Reviewed 2 days ago NEW

One night away from home, work and everyday life couldn't have been easier by booking the Hilton Hotel. Concierge parking, online check-in the night before, fast efficient service and efficient ,multi-cultural , pleasant staff that were an absolute pleasure to deal with and talk too. Such a busy day in Cardiff with lots going on but all the staff were...

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Thank debbie l
Cardiff, United Kingdom
Reviewed 2 days ago NEW

I was recently a guest at a celebratory afternoon tea. The actual food was good, but it was served in a most bizarre way. Normally you get a three tiered china plate which holds the sandwiches, scones and cakes. Its triangular outline means that can see around it. Here at the Cardiff Hilton they served it in a dark wooden...

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Thank crinkleyrose
Cardiff
Reviewed 5 days ago NEW

Recommend executive king size rooms. Bathroom has separate bath and shower which is very handy when two of you are trying to get ready for a night out. This hotel holds a central position with easy access to night life and shopping. Executive lounge is on 7 th floor - only downside is that it was full but we were...

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Thank GeorginaFarrell
London, United Kingdom
Reviewed 6 days ago NEW

Not the best Hilton I've stayed in. Great location easy access into town however executive rooms are basic and over priced. If your going to stay here don't bother paying extra for the upgrade rooms, it really isn't worth it.

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Thank rob1975974
Reviewed 6 days ago NEW

This is the hotel to stop in when in Cardiff. Its location opposite the Castle is ideal, and is very close to the shopping centre and the Millennium stadium. Great rooms with all that you require. I slept well, bed is comfortable. On site parking is available which is important in a city centre. All the staff are very helpful....

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Thank G6712TLnicolac
Pembroke, United Kingdom
Reviewed 6 days ago NEW

Booked this hotel for a friend's 50th Birthday celebration as a gift. Requested two rooms close together in a quiet part of the hotel when booking. Arrived to find a lovely surprise cake for our friend but it went down hill from there. Two rooms as requested close together on 3rd floor balcony overlooking the main function area and bar....

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Thank gbrown71
Reviewed 1 week ago via mobile

What can I say, the team here are fantastic, always going that extra mile. Even in the executive lounge, as a gluten intolerant I thought, "oh well I'll have some veg sticks and peanuts", no, the lovely host went and retrieved a bunch of edible food from the kitchen for me. This kind of service runs throughout the hotel. Amazing!!

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Helpful?
Thank Duncan C
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Duncan C, Thank you for your review. I am so happy to read that you enjoyed your stay here with us in Cardiff and I am so pleased that our executive host was able to assist with some gluten free options. I do hope to have the opportunity of welcoming you back soon. Kind regards Marie Fagan General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Cardiff

Address: Kingsway, Cardiff CF10 3HH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 6,614 - ₹ 23,421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cardiff 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, HotelTravel.com, Travelocity, Priceline, Agoda, Orbitz and Odigeo so you can book your Hilton Cardiff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cardiff Hotel Cardiff
Hilton International Cardiff
Cardiff Hilton International
Cardiff Hilton Hotel
Hilton Cardiff Wales
Hotel Style:
#2 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
#13 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cardiff staff and other travellers.
15 questions
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See all questions (15)

Questions? Get answers from Hilton Cardiff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“These questions do not apply as I only went there for afternoon tea.”
 of 5 bubbles crinkleyrose, 9 Dec 2016 | Read review
“Recommend Executive room - located on 6th or 7th Floor”
 of 5 bubbles GeorginaFarrell, 6 Dec 2016 | Read review
“Avoid room 332 and 333 and all similar positioned rooms on above floors”
 of 5 bubbles gbrown71, 5 Dec 2016 | Read review
“All rooms are classy”
 of 5 bubbles duncanevs, 27 Nov 2016 | Read review
“Request room facing castle upon booking”
 of 5 bubbles joannecardona, 13 Nov 2016 | Read review
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