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The Big Sleep Hotel Cardiff by Compass Hospitality

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The Big Sleep Hotel Cardiff by Compass Hospitality
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1,401 Reviews from our TripAdvisor Community

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There are newer reviews for The Big Sleep Hotel Cardiff by Compass Hospitality
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Showing 1,356: English reviews
Abingdon, United Kingdom
Reviewed 3 weeks ago

I stayed at the Big sleep Hotel for one night whilst taking part in Godendag 2017. My wife was staying with friends near Bridgend. The hotel was in the process of being refurbished and I was upgraded to one of the newly refurbished rooms. The room was large and well appointed. It was clean and comfortable. Tea and coffee was...

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Helpful?
Thank Robert M
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff helpful and you enjoyed your stay. I apologise for the inconvenience you had due to the...

Reviewed 3 weeks ago via mobile

We loved our stay here, first in Cardiff was a lot better than we expected, The receptionist Nicole was outstanding, she made us feel welcome and helped us with any questions asked, carpark is also good value.

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Helpful?
Thank James B
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff helpful and the car park price a good value. I will pass on your lovely feedback...

Bath, United Kingdom
Reviewed 3 weeks ago via mobile

I've stayed here a few times and had all good visits (not the best last year) however visited last week again and it was lovely. We visited for a concert and it's the most perfect location for motorpoint arena. Staff members were lovely at check in (think the girl was called Nicole) she was so helpful and friendly. Really good...

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Helpful?
Thank Hannahlous
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff friendly and helpful and you enjoyed your stay. I will pass on your lovely feedback to...

West Midlands
Reviewed 3 weeks ago via mobile

The housekeeping staff should be congratulated for the cleanliness throughout this hotel. My room on the 10th floor was immaculate. Good facilities, helpful staff , & excellent location for concert at Motorpoint Arena. Good value for money. Daytime staff were Daryl & Nicole, didn't meet night time staff.

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Thank 9Tailors
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff helpful, the hotel clean and your stay a good value for money. I will pass on...

Reviewed 3 weeks ago

Lovely welcome and we loved the pink murals. in reception and dining area We had a comfortable night, it was clean and tidy, the water was hot and plentiful. Soap, shampoo etc was provided. It was a cold night but the heater has a dial that allowed us to turn it up. The option of an extra blanket would have...

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Helpful?
Thank Carol T
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff polite and friendly and you enjoyed your breakfast and overall stay. Sorry to hear that you...

Cannock, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed at The Big Sleep Hotel for 2 nights with my boyfriend for my birthday and all i can say is fab. The hotel was spotlessly clean everything provided for you. However the tv was a little too small for the size of the room but somthing to moan about. One thing that i feel does need changing is the...

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Helpful?
Thank Cal P
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the hotel very clean and enjoyed your stay. Sorry to hear that you did not like the curtains....

Reviewed 3 weeks ago via mobile

Me and my partner booked a standard room here but as it was my birthday we decided to upgrade to a deluxe room, we stayed on the 10th floor which had the most amazing views, the room smelt new, the bed was very comfy and the carpet was very soft, the receptionist Darryl was very pleasant and helpful, we would...

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Helpful?
Thank kezz85
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff pleasant and helpful and you enjoyed your stay. I will pass on your lovely feedback to...

Narberth, United Kingdom
Reviewed 3 weeks ago via mobile

Great hotel! The bed was really comfy! The room was nice! Close to town centre. Parking right next to entrance. Staff was really nice, especially Daryl he was lovely and helpful! Only bad thing about the stay was that the lifts took about 10 minutes to arrive. But apart from that I would definitely stay here again:)

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Helpful?
Thank LeahRedburn
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff lovely and helpful and you enjoyed your stay. I will pass on your lovely feedback to...

Lydbrook, United Kingdom
Reviewed 3 weeks ago

Reception staff were very helpful and professional we arrived to find we had been upgraded to one of the newly refurbished rooms (906) which was a nice surprise. The room was lovely, Plenty of room, with everything we needed ..Hairdryer, Iron and Ironing board,Towels, tea, coffee, bottled water, it was lovely and warm, Beds really comfy. The bathroom was spotless,...

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Helpful?
Thank debbierose39
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff helpful and professional and you enjoyed your stay. We will definitely discuss your feedback regarding net...

Swansea, United Kingdom
Reviewed 3 weeks ago via mobile

When we arrived we were upgraded to the new deluxe room. The room was very clean and we had a comfortable nights sleep. The room was on the top floor so we had a lovely view of Cardiff. Staff were brilliant, very friendly and helpful. The only downside is the small amount of room to park your car (very cramped...

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Helpful?
Thank SandE8893
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the staff brilliant and helpful and you enjoyed your stay. I will pass on your lovely feedback to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
Official Description (provided by the hotel)
The Big Sleep Hotel Cardiff managed by Compass Hospitality opened its doors in Cardiff in 1999 to a deluge of publicity and. The Big Sleep Hotel was credited as "The UK's first design hotel for budget travelers - Travelodge prices, but with more sex-appeal" by the UK's foremost hospitality publication The Travel Trade Gazette. Our hotel ideally located in Cardiff city centre opposite the Motorpoint Arena (formally Cardiff International Arena) and the new St David's shopping arcade. We are within walking distance of the Cafe Quarter, local tourist attractions and businesses. The hotel offers 81 bedrooms come with flat screen TV's, Broadband access, Wifi, complimentary tea and coffee making facilities. We also have disabled access rooms available as well as the car parking is available on a first come first parked basis and is chargeable. We appeal to business, leisure and family travelers for those who don't want to spend a fortune but do need somewhere to stay that's different and delivers big value at small prices. ... more   less 

Additional Information about The Big Sleep Hotel Cardiff by Compass Hospitality

Address: Bute Terrace, Cardiff CF10 2FE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 3,176 - ₹ 13,124 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Big Sleep Hotel Cardiff by Compass Hospitality 2*
Number of rooms: 81
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Also Known As:
Big Sleep Hotel
Big Sleep Cardiff
Big Hotel Sleep
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
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Questions & Answers

Here's what travellers have asked, with answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and other travellers.
9 questions
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7 months ago
Chiltern Hills UK
8 months ago
Narberth, United Kingdom
poppiecat
over a year ago

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Questions? Get answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splash out on a deluxe room! The extra cost is well worth it.”
  • Very nice bathroom with towels and a twin head shower
  • Very comfortable beds in the deluxe room
 of 5 bubbles hughb92, 18 Feb 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles robertmB9202MX, 4 Feb 2017 | Read review
“907 was on a corner.”
 of 5 bubbles juviam, 28 Jan 2017 | Read review
“ask for a room that has a refit”
 of 5 bubbles I8072HOwendys, 28 Jan 2017 | Read review
“high floor”
  • fabulous veiw even on grey january day
  • beautiful clean and modern
  • clean and fresh
 of 5 bubbles LindsayJ410, 16 Jan 2017 | Read review
5 of 5