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Citrus Hotel Cardiff by Compass Hospitality

Traveller (614)
Room & Suite (424)
Dining (34)
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Ideally located in Cardiff City Centre opposite the Motorpoint Arena (formerly Cardiff International Arena) and the new St David’s shopping arcade. The Citrus Hotel, Cardiff is within walking distance of More the Cafe Quarter, local tourist attractions and businesses. Recently refurbished, the hotel offers 83 bedrooms and is ideal for business travellers, leisure breaks and families with a choice of room types to suit your needs. This fabulous Cardiff City Centre Hotel is perfect for those looking for Budget accommodation with a difference – great value with a designer feel. All bedrooms have WIFI, complimentary tea and coffee making facilities, Super King Beds, Smart TV, views of the city & complimentary Early Check-in at 2.00 PM when you book direct. Our hotel has a 24-hour reception and a Lobby Bar that provides light snacks and refreshments. Car parking is available on a first come first parked basis and is chargeable. Less
Hotel class
Hotel Amenities
Free Internet
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Room Service
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
Price range
US$ 47 - US$ 345 (Based on Average Rates for a Standard Room)
Also Known As
Big Sleep Hotel
Big Sleep Cardiff
Big Cardiff Hotel Sleep
Big Hotel Sleep
Citrus Hotel Cardiff By Compass Hospitality Wales
United Kingdom > Wales > Southern Wales > Cardiff
Reviews (1,700)
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1 - 5 of 1,641 reviews
Reviewed yesterday via mobile

Great hotel, polite staff, huge rooms! But we were baffled to have a triple room with no mirror!? Also, the confirmation stated there was parking on site but there is only a few spaces we were very lucky to get the last one. Other than...More

Thank Stacey N
Reviewed 4 days ago

The good bits: central location, handy for Motorpoint Arena, rooms look to have been redone recently. The less good: Staff - I hate being negative about staff - they have a hard time and are often not well paid. However, I do like to be...More

Thank 1RichardfromWales928
Response from TomW5071, General Manager at Citrus Hotel Cardiff by Compass HospitalityResponded 2 days ago

Dear RichardfromWales928 Thank you for your review and I am so sorry to read about your negative experience. We are a relatively informal hotel hence why we don't have a breakfast host however I find it very hard to believe that my team didn't greet...More

Reviewed 5 days ago via mobile

I stayed here for one night before a conference at the Park Inn over the road. Citrus was £35 cheaper but I’m not sure the saving was worth it. On arrival I was given a key to the wrong room. When I opened the door,...More

Thank Katherine A
Response from TomW5071, General Manager at Citrus Hotel Cardiff by Compass HospitalityResponded 2 days ago

Dear Katherine A Thank you for your review and I am so sorry to read about the issue you experienced.. I have looked into this a bit and if you stayed when i believe you did then we had some issue with group of contractor,...More

Reviewed 3 weeks ago

This hotel perfectly suited our needs for a long weekend in Cardiff. It is 5 minutes walk from Central station and just across the road from the city centre. The room was comfortable and quiet, the bed huge. The bathroom was excellent, especially liked the...More

Review collected in partnership with compasshospitality.com
Thank anncB7457JZ
Response from TomW5071, General Manager at Citrus Hotel Cardiff by Compass HospitalityResponded 2 days ago

Dear anncB7457JZ Thank you for your great review, I am so pleased that you found my reception team to be pleasant and helpful . When you decide to book again please make sure you call the hotel first so that we can offer you the...More

Reviewed 3 weeks ago

I tend to travel to Cardiff for business but due to the short notice of trip and limited availability in the area, I booked this hotel. I must point out the reception staff were very friendly on check in, then I got to the room.............More

Thank Redchangchun
Response from TomW5071, General Manager at Citrus Hotel Cardiff by Compass HospitalityResponded 2 days ago

Dear Redchangchun, Thank you for your review and i am so sorry to read that you had such a negative experience due to you finding the room to be too cold. I was wondering if you mentioned anything to my reception team as I know...More

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Questions & Answers
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Panda A
6 June 2018|
Response from The Big Sleep C | Property representative |
Thank you for your question but unfortunately we do not, you would need to be accompanied by a responsible adult
Panda A
6 June 2018|
AnswerShow all 2 answers
Response from Therapydd | Reviewed this property |
Not sure sorry. I would ask the hotel direct.
25 April 2018|
Response from The Big Sleep C | Property representative |
No you have two single beds. In our family rooms you can have a double and a single bed if you need or 3 single beds
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