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Premier Inn Cardiff City Centre Hotel

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Premier Inn Cardiff City Centre Hotel
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3,001 Reviews from our TripAdvisor Community

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Showing 2,944: English reviews
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Cheltenham, United Kingdom
Reviewed yesterday NEWvia mobile

Myself and three friends stayed for one night. On arrival, we didn't receive the usual friendly welcome I've experienced at other Premier Inn's, which was disappointing. My friend and I stayed in room 214. On arrival to the room, the room seemed dark. I had the single bed a and my friend had the double, both of which felt lumpy....

Thank Katie F
Reviewed 2 days ago NEWvia mobile

The location is excellent and the room was the usual standard for Premier Inn. We decided to eat in the hotel as we were short of time. The whole experience was shocking. First we were given the wrong info about the menu. Then were were given the wrong drinks. When the food arrived one steak was cooked wrong( med to...

Thank Paula B
Stevenage, United Kingdom
Reviewed 5 days ago NEWvia mobile

We booked 3 twin rooms here as a group to go to a concert at the motor point arena. The location is fantastic central to all shopping areas, train station, restaurant & entertainment venues. The hotel is large with a nice bar area, the staff are always so helpful & welcoming. We arrived well before our check in time &...

Thank Valleygirl3
Torquay, Devon
Reviewed 5 days ago NEW

Short trip to see olly murs, location was just perfect, 5 mins from the venue and right in the middle of central cardiff. Huge room, with nice chaise longue in the window. Check was easy and quick. Would definitely recommend it

Review collected in partnership with premierinn.com
Thank brokenseany70
Barnstaple, United Kingdom
Reviewed 5 days ago NEW

Very well placed hotel close to shopping centres and motorpoint arena.but we found the rooms far too warm even with air-conditioning turned down to lowest setting and the duvet was over rated also .a lot of light pollution came into the room from under the door also

Review collected in partnership with premierinn.com
Thank andy f
London, United Kingdom
Reviewed 6 days ago NEW

I've stayed in a lot of Premier Inn's most excellent, but this is very average in an old office block. The rooms are spacious but some of the open corridor's soulless. I was also accused of not paying, along with my colleague for not paying for breakfast, this was very embarrassing in front of other guests at breakfast. Having returned...

Thank 926rj
WhitbreadHotels, Premier Inn Team at Premier Inn Cardiff City Centre Hotel, responded to this review

Hi there Thanks for taking the time to share your review. It's a shame to hear that this Premier Inn didn't live up to expectations and of the issues you experienced when taking your breakfast. We'd certainly like to get this looked into and so I've sent you a private message in order to obtain your booking details. Speak shortly....

Exeter, England, United Kingdom
Reviewed 6 days ago NEW

This hotel is central to everything from shows to shopping. We saw Russell Howard on this visit, venue situated across the road. The castle is walking distance. Great for a base to explore, Dr Who experience was a favorite.

Review collected in partnership with premierinn.com
Thank marg-Westcott
Reviewed 1 week ago NEW

Check in was easy. The lady who dealt with me was pleasant with a good sense of humour. The room was spacious and the bed very comfortable. I had no problems with noise (5th floor). There was only a short wait for a lift. The bar staff were polite and the bar had a comfortable atmosphere.

Thank H0dgie
Nuneaton, United Kingdom
Reviewed 1 week ago NEWvia mobile

Sometimes when you only have a snap shot of a hotel it may be a skewed idea of the venue. However we have had the chance of visiting Premier Inn City Centre twice within a month and the second visit did not raise our view that had be gained on the first. On both occasions the meals served in Thyme...

Thank andyandkaths
Ash Surrey
Reviewed 1 week ago NEW

Hotel is situated in the centre of the city and is ideal for a rugby weekend. A typical Premier Inn serving a great breakfast.. Close to all amenities and good restaurants. We were allocated a family room which was comfortable and spacious. We will stay here again particularly if it achieves, as it did on this occasion, a Welsh win!

Review collected in partnership with premierinn.com
Thank davidjAshSurrey

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
At the Premier Inn Hotel Cardiff City Centre you're perfectly placed to sample all the delights the capital has to offer. And, with sweeping views from our top floors, the city is - quite literally - at your feet. From our newest Cardiff hotel, you're just a short hop from all the hot spots including St David's Shopping Centre, Cardiff Castle, the Welsh Assembly and the Millennium Stadium. Then when you're ready for a rest, our tasty restaurant, spacious rooms and extra-comfy beds are just the ticket. This hotel has conference facilities This hotel has 2 meeting rooms, the largest of which can hold up to 16 delegates. View real time availability and book a meeting room at our premiermeetings website Directions: Take A48(M) towards Cardiff (East & South) for 4.5 miles. Take exits toward Cardiff (East), Docks and follow Newport Rd towards Eastern Ave North. Continue forward for 2 miles, under the railway bridge. Turn left at Station Terrace passing Queen St station, at cross-junction go straight ahead. At the next junction turn left passing the Ibis Hotel on your left then turn right at the lights then turn right again before the Motorpoint Arena then turn right again at the lights then you will see the open air Rapport NCP car park. (Sat Nav CF10 2EH). Charges apply, Monday- Sunday 11GBP per 24 hours. This is discounted rate for hotel guests - tickets need to be validated at hotel reception. Hotel is located opposite the junction on Churchill Way. Transport and local information: Cardiff International Arena 0.25 miles The Millennium Stadium 0.5 miles St Davids Hall 0.25 miles Welsh Institute of Sport 1 mile Cardiff Central Station 0.8 miles Cardiff International Airport 12.5 miles ... more   less 

Additional Information about Premier Inn Cardiff City Centre Hotel

Address: Helmont House 10 Churchill Way, Cardiff CF10 2HE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: ₹ 4,647 - ₹ 10,800 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Cardiff City Centre Hotel 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Premier Inn Cardiff City Centre Hotel Cardiff
Premier Inn Cardiff City Centre Hotel Wales
Hotel Style:
#1 Family Hotel in Cardiff
#2 Romantic Hotel in Cardiff
#4 Business Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Cardiff City Centre Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for high floor (i.e. 5+)”
 of 5 bubbles 757PaulL, 5 Mar 2017 | Read review
“All have good views of the city.”
 of 5 bubbles Harryonthehill, 2 Mar 2017 | Read review
“Had a room on the 4th florr, that already a really good view of the city, our kids loved to stand by the window!”
 of 5 bubbles BeatrixVictoria, 31 Jan 2017 | Read review
“Ask for over the train station on a clear day you can see the bay”
 of 5 bubbles Toni1406, 17 Jan 2017 | Read review
“Pretty sure if you get one at the front of the hotel you would get less road noise”
 of 5 bubbles jimg525, 7 Jan 2017 | Read review
5 of 5