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White Waters Country Hotel

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Traveller (148)
Room & Suite (58)
Dining (5)
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Overview
  • Excellent54%
  • Very good28%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“luxury room”(21 reviews)
“vip room”(19 reviews)
“the river”(217 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (810)
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81
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32
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421
230
81
43
32
Show reviews that mention
All reviewsluxury roomvip roomthe riverdecking areasunday carverylovely hotelcooked breakfastcourse mealbar foodlast minute bookingspa facilitiesfood was lovelydinas brantwo night staygroup of friendsfantastic viewsfull english
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331 - 335 of 807 reviews
Reviewed 27 September 2014

No one at reception when we arrived. We rang the bell a number of times and eventually someone arrived to help us but no apology for how long we had waited. We asked for the times of the buses into Llangollen and were told to...More

1  Thank Holibod
Response from White_Waters1, Front Office Manager at White Waters Country HotelResponded 20 October 2014

Thank you for your review. I am very disappointed to read your review. We pride ourselves on our normally excellent customer service but obviously something had gone drastically wrong at the time of your visit. We always try to help our guests with any queries...More

Reviewed 26 September 2014

The position of this hotel is fabulous, overlooking the river Dee. When booking you need to request a room with river views or you may be looking at a busy road. The room was spacious and appeared to be recently refurbished. New bathroom, lovely large...More

Thank BettySouthWales
Response from White_Waters1, Front Office Manager at White Waters Country HotelResponded 20 October 2014

Thank you for your review. It is a delight to read your review and is just what other travellers need to hear so they can decide where to stay always good to go with a recommendation. I have investigated the creaking bed situation and this...More

Reviewed 24 September 2014

My husband and I recently stayed here for one night. It is situated on the riverbank, a few miles out of Llangollen town centre. We sat on the decking overlooking the river, and it was very peaceful. The room was a standard double, nothing special...More

1  Thank welshlady01
Response from White_Waters1, Front Office Manager at White Waters Country HotelResponded 20 October 2014

Thank you for your review. It is lovely to read that you had the opportunity to take advantage of the weather to sit outside and take in the beautiful scenery. I am delighted you found the Romantic package good value for money and also enjoyed...More

Reviewed 23 September 2014

The scenery was beautiful and the staff were very friendly and efficient. The restoration of the building does the location justice and the patio area was extremely well maintained and complemented the picturesque river scenes. Rooms wre clean if not elegant, but we'll worth the...More

Thank Jocelyn H
Response from White_Waters1, Front Office Manager at White Waters Country HotelResponded 20 October 2014

Thank you for taking the time to write a review on White waters Country Hotel. I am delighted that you appreciated the staff being friendly and efficient always a pleasure to hear. It is also lovely to read that you particularly enjoyed the patio area...More

Reviewed 22 September 2014

Lovely location, staff friendly and helpful. Room clean but furnishing basic and of poor quality. Bed comfort fair, pillows very poor quality, flat and well used, need replacing. Lovely views over the river, shame room couldn't meet same quality. Evening bar meal was well presented...More

Thank miniminiWales
Response from White_Waters1, Front Office Manager at White Waters Country HotelResponded 19 October 2014

Thank you for your review. I am pleased that you found the location lovely and the staff helpful and friendly. I am disappointed that you thought the rooms to be of poor quality we do try to cater for all tastes with different types of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$ 98 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 98 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (148)
Room & Suite (58)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
williamlee947
12 October 2017|
AnswerShow all 2 answers
Response from TrooperM11 | Reviewed this property |
No idea! Ring them.
0
Votes
charlieNorthWest
24 August 2017|
AnswerShow all 2 answers
Response from Arglwydd | Reviewed this property |
yes
0
Votes
lindaloobaas
20 August 2017|
AnswerShow all 7 answers
Response from White_Waters1 | Property representative |
Hello, It would only take approximately 10 minutes to walk into town or a taxi would cost around £5.00 and we have a number of taxi contacts.
0
Votes
Room Tips
"Dont know and will not be staying anytime soon either"
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"Rear rooms offer a river/railway view but some can be warm as they are over the spa area."
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"Best rooms are at the back overlooking the river"
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"If car noise is an issue for you ensure your room is not on the side by the road (though traffic is rare..."
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