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White Waters Country Hotel

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728 Reviews from our TripAdvisor Community

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Showing 725: English reviews
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Reviewed 6 days ago NEWvia mobile

Have driven past hotel countless times on way to our caravan decided to call in for lunch today wow fantastic view from our table in the conservatory food was lovely and good value for money staff very friendly beautiful hotel will definitely be going back

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Thank Wendy B
Wrexham, United Kingdom
Reviewed 6 days ago NEWvia mobile

I'm a regular visitor to the white waters. This venue has had a nice new spa added to the hotel and the dining area expanded . Very nice . Friendly staff and all under the bar manager ( mark ) nice guy and a good asset . I will make only one piece of advise to the kitchen . Although...

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2Thank pkowen
Wrexham, United Kingdom
Reviewed 1 week ago

We recently booked for afternoon tea (6 of us ) would recommend this which everybody really enjoyed staff very friendly and very obliging nothing to much trouble can't wait for the next time we go there thanks to you all

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Thank johnboy9250
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. I am delighted you booked and thoroughly enjoyed your afternoon tea experience here at the hotel. It is most important to us all here to know you found all the staff friendly and helpful. Please revisit soon. Kind regards Sarah Davies Reception

Reviewed 2 weeks ago

I stayed at this hotel again for my latest visit to the Llangollen Railway Steam Gala. As always the whole experience was excellent with ALL the staff always keen to do whatever they can to make for a memorable stay. The food is superb and nothing is too much trouble for the chefs. I like the new extension to the...

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1Thank Alan C
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to review White Waters Country Hotel. We very much appreciate your review and also your continued custom. Thank you for your feedback on the new area and we are getting a lot of positive comments on it, also the bar area has recently been redecorated and again it gives different areas to dine. Your...

Falkirk, United Kingdom
Reviewed 2 weeks ago via mobile

Spent the day here at the Elegance Spa with my partner. Staff were lovely and very highly trained in the treatments that they provide. The spa facilities are spotless and so relaxing. Will definitely visit again.

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Thank christineplaw
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. I am delighted you enjoyed your Spa day at Elegance Spa which is a new addition to the hotel and proving very popular. I will pass your lovely review on to Terri & her team. Kind regards Sarah Davies Reception

Northop Hall, United Kingdom
Reviewed 3 weeks ago via mobile

Living roughly 35 miles away from Llangollen, and having stayed in the Whitewaters on two previous occasions, we are always trying to find reasons to repeat the experience. This time it was my birthday and anniversary, and also the anniversary of my eldest daughter. The whole party consisted of six adults and five children, and when we initially approached Sarah,...

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Thank Arglwydd
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for reviewing White Waters Country Hotel. What can I say but a massive thank you, firstly for choosing to stay here once again for a whole selection of celebrations and secondly for your delightful review. We do like a challenge and most certainly don't like turning business away so if possible we like to find solutions to accommodate...

Reviewed 3 weeks ago

Called in for Sunday Lunch and immediately got a table; they shouldn't have accepted us or prior warned that the service would be impaired as a result of a function. As it was the staff apologised three times thereafter for waits - stood at the carvery, and the only thing refreshed was the meat, otherwise we got the dregs of...

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1Thank Lou A
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. I am bitterly disappointed that you did not receive our usual high standard of service and it is not acceptable that you were very disappointed with the standard of food also. We pride ourselves on providing a plentiful selection of good quality vegetables, selection of meats and potatoes. Your review has been passed on and...

Manchester, United Kingdom
Reviewed 3 weeks ago

We passed so many times on route from Manchester but only yesterday did i decided to call in for a meal as we were passing. The outside gives the impression of a very smart hotel yet inside its quite casual pub style, with a nicer smarter looking restaurant, same menu for both and we were given the option where to...

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Thank Urdygurdy
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to review the hotel. I am pleased you have visited us here after passing by. I think since your visit the bar area has been redecorated and a more informal atmosphere has been created with a variety of different eating options proving very popular. I am glad that on the whole your meals were...

Reviewed 4 weeks ago via mobile

We stayed at this hotel early in 2016 and were upgraded straight away as soon as we arrived - we weren't charged any extra. The room was spacious, modern and comfortable. The bathroom lovely and also spacious. Our balcony overlooked the river Dee and in the distance was Dinas Bran. Cooked breakfast was extra. Thank you so much for the...

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Thank Peter F
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for your review. Your review is very much appreciated and I am pleased you benefited from a free upgrade, if we have river views available we like to use them so our guests get to see the stunning scenery here at the hotel. I do hope you return maybe in the warmer weather when able to use the...

Reviewed 4 weeks ago via mobile

Lovely clean hotel.staff very friendly. Had a standard room which had a great view of the river.room was spotless and a good size ,it was very warm in the room but had a ceiling fan if needed which was a great help.had an evening meal which was delicious,I had lamb shank husband had a steak.our waitress becky was very friendly...

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Thank llangollen17
White_Waters1, Front Office Manager at White Waters Country Hotel, responded to this review

Thank you for taking the time to review the hotel. It is great to read your review and lovely to know you enjoyed all aspects of your stay. I will pass your comments onto Becky and even though it was busy I am delighted you were well looked after and enjoyed the atmosphere here at the hotel. Thank you and...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
White Waters Hotel is a new hotel situated in delightful surroundings overlooking the River Dee and yet located only one mile from the town centre. The ethos of this new hotel is to offer the highest quality of luxurious accommodation and service with a restaurant dedicated to fine dining and an environment to provide that ‘little extra’ that puts it apart from other hotels in the area. It offers 25 bedrooms all with en-suite facilities. ... more   less 

Additional Information about White Waters Country Hotel

Address: Berwyn Street, Llangollen LL20 8AD, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Price Range: ₹ 5,478 - ₹ 9,484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Waters Country Hotel 4*
Number of rooms: 25
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Also Known As:
White Waters Country Llangollen
Hotel White Waters Country
White Waters Country Hotel Llangollen, Wales
Hotel Style:
#1 Romantic Hotel in Llangollen
#2 Family Hotel in Llangollen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here however evening restraunt very good”
 of 5 bubbles mrss2010, 19 Feb 2017 | Read review
“Ask for a riverside view”
 of 5 bubbles giles2017, 19 Jan 2017 | Read review
“Top floor upgrade rooms have Balconies but also an Extra flight of Stairs No Lift”
 of 5 bubbles Happyme186, 16 Jan 2017 | Read review
“We only ate so can't help”
 of 5 bubbles GordonTwigg, 8 Jan 2017 | Read review
“Request a riverside view”
 of 5 bubbles 578maryf, 12 Dec 2016 | Read review
5 of 5