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Chainbridge Hotel

Traveller (404)
Room & Suite (135)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Restaurant
Bar/Lounge
Free Internet
Breakfast included
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
River View
Quaint
HOTEL CLASS
916Reviews
422Photos
10Q+A
100Room tips
Traveller rating
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  • 55
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  • English
Popular mentions
We had the honour of holding our Wedding Day at this hotel on 2nd March 2019. I don't know were to start. This place is amazing. We had visited this hotel many times before both to stay and to pop in for lunch, hence why we chose this venue. Firstly the staff were without doubt
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Response from Chainbridge1, Owner at Chainbridge Hotel
Responded 4 days ago
Thank you both for such a generous and kind review. It was an absolute pleasure hosting your wedding, and meeting all of your family and friends. We're so delighted that you enjoyed your special day with us, and we very much look forward to welcoming you back before long. Best regards Seamus
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we did attempt at going into hotel for lunch after a nice walk with our 2 small dogs, as hotel advertises dog friendly! As my husband opened the bar door, a young man shouted at the top of his voice from behind the bar NO WET DOGS I was totally in shock firstly at his manner
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Response from Chainbridge1, Owner at Chainbridge Hotel
Responded 1 week ago
If I can answer this review honestly, I have a feeling of upset and anger. Firstly, I do apologise if you were spoken to abruptly, which it sounds like you were - and of course I would never condone talking to a guest, or member of the public, in a tone which is anything other than professional and kind. It is very upsetting, however, that you have chosen to leave such a scathing review, clearly with the sole intention of damaging our business, and affecting those who work here. All of our staff here work so hard to attempt to please all of our guests, every single day, with warm hospitality, grace and consideration. As a result, we are lucky to have many superb reviews, that provide a reassurance that we are doing something right. We are the most reviewed hotel in Llangollen on Tripadvisor, due to how busy we are as a business, and I hope that the majority of the reviews illustrate our many good points. Clearly you were spoken to out of turn, but as you mention, a female colleague came and spoke to you and offered you to come inside with the dogs. I would have thought this gesture, and attempt to improve the situation, would on some level have appeased you. Perhaps it would have made you feel that a mistake had been made, as human beings can make mistakes, and that we're not the worse place in the world. Leaving such negative reviews obviously has the sole intention of damaging our rating on sites such as this, to put people off visiting us, which I feel is a great shame. I am sorry that we won't have the chance to welcome you back, and the opportunity to demonstrate that your experience was not the typical one of guests of The Chainbridge Hotel. Kind regards Seamus
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We came for my sister's wedding.....What can I say? Brilliant, beautiful hotel, fantastic setting, tasty good, reasonably priced drinks, gorgeous wedding, friendly and hard working staff. When can I go back ! X
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Response from Chainbridge1, Owner at Chainbridge Hotel
Responded 2 weeks ago
Thank you ever so much - it was a real pleasure hosting the wedding, and welcoming all of your family and friends. We are so pleased that you enjoyed it all, and we'll look forward to welcoming you back in the future. Kind regards Seamus
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Visited for lunch after walking on a beautiful, sunny February day. Most of the outside tables were occupied so we opted for a table inside next to a large window which offered a panoramic view of the River Dee and now restored chain bridge. Food and drinks were ordered at the
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Response from Chainbridge1, Owner at Chainbridge Hotel
Responded 2 weeks ago
Many thanks for your review - we're delighted you enjoyed your lunch, and we'll look forward to welcoming you back. Kind regards Seamus
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It's hard to fault this brilliant place, especially now the chain bridge itself can actually be used to cross the Dee to the small railway station where the Llangollen - Corwen steam trains stop. The views are fantastic, the food in the restaurant fine, the beds comfortable and
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Response from Chainbridge1, Owner at Chainbridge Hotel
Responded 2 weeks ago
Many thanks for your lovely review - we're thrilled you enjoyed your time with us, and hope to welcome you back. Kind regards Seamus
Read more
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Our room
Room 23 with Riverside Balcony
Shower
Toilet
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12345627
Do rooms have a fridge
No fridge
1 vote
Do the rooms have in a fridge
No fridge
1 vote
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you can request a hairdryer from reception
0 votes
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Hi, From what I can gather they have a disabled car space near their entrance gate, you may have to notify them to keep it clear as it is close to where they unload supplies so may need to be cordoned off prior to arrival and I think with warning they have ramps that can be laid to access the hotel but from memory it was fairly flat anyway. They have canal facing rooms at ground level also but clarify things with hotel before booking.
0 votes
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I'm sure they would cater for your needs..there are rooms on the ground floor....give them a ring... definitely worth a stay at the hotel....
0 votes
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12
"The rooms overlooking the river are well worth paying the extra for."
"Go for a river view room with balcony"
"River view rooms are superior to canal ones"
"If travelling with your dog ensure you are aware that the rooms available are not of the same quality of the majority of the hotel."
"Noisy from river when on balcony, but found it serene, and when you close doors you can't hear a thing, so had a fab sleep :-)"
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ALSO KNOWN AS
chain bridge llangollenhotel chain bridge
LOCATION
United KingdomWalesNorth WalesLlangollen
NUMBER OF ROOMS
36
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