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Castle Hotel High Street, Conwy LL32 8DB Wales
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (382)
Dining (155)
Room & Suite (79)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#2 of 4 hotels in Conwy
Location
Cleanliness
Service
Value
Travellers' Choice
The Castle Hotel is an old coaching inn in Wales, standing on the site of a Cistercian abbey within the UNESCO World Heritage walled town of Conwy. This popular Hotel in Wales offers individually designed accommodation. The hotel has 29 bedrooms to the AA and Visit Wales’ exacting 4 Star Town House standards with a ’boutique’ feel. A recent addition is the very popular ‘Healing Hands’ treatment room. Conwy is a town rich in history, with much of it still preserved within the walls and traditional structures of its buildings. In the heart of it is the mighty 13th-century castle, whose walls encapsulate this remarkable medieval town.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Facial treatments
Baggage storage
Secured parking
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Special diet menus
Full body massage
Hand massage
Head massage
Neck massage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Housekeeping
Room service
Telephone
Electric kettle
Flatscreen TV
Walk-in shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quaint
Languages Spoken
English
1358Reviews11Q+A100Room tips
Traveller rating
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Jane L wrote a review 26 Jan
Worcester, United Kingdom7 contributions
We often call at the Castle hotel for coffee when we are in Conwy. It is beautiful and historic with a lovely bar area and pleasant staff. When there in early December we saw that they were doing a festive afternoon tea. As it was bookings we expected it to be busy so we booked for the week before Christmas. When we arrived no one asked us if we had booked. We were shown into the beautiful restaurant ares by a very pleasant woman we were the only people in the room. The afternoon consisted of small sliced bread sandwiches and one scone and cream each one tiny chocolate mouse cake and a macaroon each nothing festive at all. The scones were hard obviously not fresh and all in all we felt cheated. I’ve been to other places for afternoon tea and had so much better this was very disappointing. We were the only couple in the restaurant so obviously they hadn’t made much effort. I don’t like giving a beautiful place like the Castle a poor review but it was advertised as festive and it wasn’t and the amount and freshness of the food was very disappointing. My partner had to buy something to eat on our way back to the car.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Go to this lovely hotel for anything else but not a festive afternoon tea.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jeremy s wrote a review 23 Jan
Keswick, United Kingdom1 contribution
Friendly and helpful staff in a hotel ideally located with good quality facilities. Two private car parks. Choose the one that suits the size of your car. We didn't always book a table for food but were always accommodated.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julie F wrote a review 22 Jan
Bodmin, United Kingdom33 contributions43 helpful votes
Ruby’s Review We ask ourselves how many reviews are conducted by a fur baby: Well this one is!!! On arriving i was greeted patted and made a fuss of, it was so nice being in such a dog friendly hotel. Me and my human family were shown to our room and on opening the door to room 207 there was a small but comfortable clean bed a bowl for my water and a bone biscuit which was much needed after a long journey. The hotel was situated in the centre of Conway with a stunning view over towards the castle ideal for walks and meeting other k9 breads. The hotel catered for my every needs, cooked sausage and bacon in the morning and even a beautiful steak burger for evening served on a pan skillet which was a lovely touch. All in all I would highly recommend this hotel to all breads of dogs small and large. You will be greeted and treated as we all should be. Thank you to all the staff for making myself and my human family welcome. Ruby
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Perfect location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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dallen640068 wrote a review 21 Jan
Leeds, United Kingdom2 contributions
Birthday treat for my wife. Helpful and really friendly staff. Breakfasts were really good but did not stop for dinner as we were out and about. Hotel/rooms clean and well equipped. Fabulous location in the heart of beautiful Conwy.
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Review collected in partnership with this hotel
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tee05 wrote a review 20 Jan
Solihull33 contributions20 helpful votes
It's rare these days to have my expectations exceeded on an overnight business trip.....but this small, friendly, cosy hotel did exactly that on a cold January night! Following a genuine warm welcome, I was offered a complimentary upgrade where my room came with quality furnishings, Nespresso Coffee machine, excellent lighting and super comfortable bed...Couldn't have asked for more.
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Review collected in partnership with this hotel
Date of stay: January 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SmyMG wrote a review 19 Jan
Seaton, United Kingdom1 contribution
Travelling from Dublin with a very late arrival at The Castle hotel, we were really impressed with the friendly and helpful staff, and comfortable room. We slept and ate well and would definitely stay again.
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Review collected in partnership with this hotel
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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drnavey wrote a review 15 Jan
Florence, South Carolina61 contributions42 helpful votes
wonderful experience all around. stayed in an historical room which was lovely with a bay window on the high street. room was beautiful and so comfortable. spa bathroom was an incredible touch. atmosphere at the hotel is warm and comfortable, staff were so professional and accommodating. breakfast is worth a visit on its own. couldn't ask for a better location in Conwy!
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cumminskeely wrote a review 15 Jan
Liverpool, United Kingdom1 contribution
We had a fantastic time in the hotel, room was lovely had lots of little finishing touches that made you feel welcome. Food was fantastic, good choice and well presented. Staff really friendly and great location. Also dog friendly!
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Review collected in partnership with this hotel
Date of stay: January 2023
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Oana S wrote a review 15 Jan
3 contributions
I must say that this is one of the best hotels in which I have ever stayed and felt comfortable. We received a wonderful room on the first floor, with a direct view to the Castle of Conwy. The camera was quite large, spacious, with a comfortable double bed, decorated quite chic, in English style. The old radio modified into a very digital modern tool has been quite an asset. We loved the furniture, the lights and the bath that was extremely clean and fully uploaded with many cosmetics provided by partners of the Castle Hotel. The breakfast is amazing, you can select multiple options from a particular list, and we must say that the Full Welsh Breakfast and the selection of Eggs were on top of our preferences. Good coffee for two committed people with cofeine, but mostly a very pretty salon, with a fireplace, where during evenings we used to dine and have a drink. Good selection of beers, tasty fish and chips! The hotel is dog friendly, so we had many fluffy little ones to play with from neighbors. The hotel has some nice pubs and restaurants around and is situated in the heart of Conwy. We went right after Christmas and the decorations were lovely. To put all briefly, is a very pretty hotel, with good taste, great food, lovely view and an accurate English spirit. Conwy is very intimate, historical, kind, even during winters, and the staff of the hotel is very implicated, receptive, and professional. So, if you go in North Wales add Conwy Castle Hotel on your list!
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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emmacallanson wrote a review 15 Jan
Helmshore, United Kingdom1 contribution
The hotel is in a great location, plenty of parking and is a lovely building. The service and food were great! We were a little disappointed with the cleanliness of our room, build up of dust on the skirting boards and a build up of black mould on the shower cable. The room overall had a slight smell of mould due to the window frames being quite damp.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$112 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle hotel conwy
LOCATION
United KingdomWalesNorth WalesConwy CountyConwy
NUMBER OF ROOMS
28
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THE CASTLE HOTEL (Conwy, Wales) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Castle Hotel
Which popular attractions are close to The Castle Hotel?
Nearby attractions include Plas Mawr (0.06 km), The Albion Ale House (0.2 km), and Conwy Town Walls (0.3 km).
What are some of the property amenities at The Castle Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Castle Hotel?
Top room amenities include a flat screen TV, a desk, and a walk-in shower.
What food & drink options are available at The Castle Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Castle Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to The Castle Hotel?
Conveniently located restaurants include Lava, Popty Conwy Bakery, and L's Coffee and Books.
Is The Castle Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Conwy.
Are any cleaning services offered at The Castle Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Castle Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Castle Hotel?
Many travellers enjoy visiting Plas Mawr (0.06 km), Smallest House in Britain (0.1 km), and The Summit Complex (5.9 km).