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Macdonald Windsor Hotel

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Certificate of Excellence
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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,759 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Windsor Hotel
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Showing 2,690: English reviews
Harlow
Reviewed 14 December 2015

Helpful staff, fantastically located hotel and parking onsite. Always a warm welcome to Club Members at the hotel. It really does set you up for a great stay. The ambience at the hotel is particularly good.

Review collected in partnership with this hotel
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Helpful?
Thank Susan H
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

Swindon, United Kingdom
Reviewed 13 December 2015

From the moment we arrived we were impressed with the style of the hotel, it's so clean and well maintained. Check-in was quick and easy, and Silvia the receptionist was lovely, chatting away with us, asking about our plans and where we were from. The room was lovely too, with a nice big bed, and the most comfortable pillows I...

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Helpful?
Thank BillyB263
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed our location and your bedroom. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Oxfordshire
Reviewed 13 December 2015

We stayed for one night after our Christmas Party and it is a fabulous hotel. Service was excellent, room was lovely, couldn't fault a thing. Just wish we could have stayed longer! Will definitely be back soon, as we would like to explore Windsor more too.

Review collected in partnership with this hotel
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Helpful?
Thank KellyR1988
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Paola Cassotti General Manager

Chicago, Illinois
Reviewed 12 December 2015 via mobile

Nice hotel, good food and service and very clean rooms, but --- rooms in the rear face the back of the buildings on the next street and you will hear bottles being dumped in the bin until about 3am. You've been warned. Unless you plan to sleep with earplugs, get a different rom.

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Helpful?
Thank out8974
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I was pleased to learn that you had an enjoyable stay at the Macdonald Windsor Hotel recently, especially the food and service you received. I was however extremely sorry to note that you were disturbed by noise from our neighbours. Please be assured that I will be reviewing the noise levels with them so that your experience is...

Singapore, Singapore
Reviewed 12 December 2015

Good location, right on the doorstep of Windsor castle and decent-sized bedrooms do not make up for the lack of comfort - freezing bedroom despite heating on highest settings; a king bed made up of two single beds with no real mattress top to cover the gap between the beds; a single unisex bathroom for four large meeting rooms; cold...

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Helpful?
Thank apactraveller
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest It was with great concern that I received your review following your recent stay at the Macdonald Windsor Hotel. May I sincerely apologise for your disappointment with your stay. On receiving your feedback, I have instigated an investigation into your comments with the team. Please be assured that your feedback is not at all reflective of our usual...

London, United Kingdom
Reviewed 10 December 2015

Room not replenished on first morning dirty coffee cups left all day in room it looked to me that the only thing done was bed made /bathroom essentials not replaced had to call down after day out to action / not happy

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2Thank 765declanh
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for submitting a review of the Macdonald Windsor following your stay. I was surprised to learn that your room was not replenished and would like to sincerely apologise for your disappointment. I have discussed this matter with our Head Housekeeper who has scheduled a retraining programme with the team to reiterate the importance of these touches. I...

Essex,England
Reviewed 8 December 2015 via mobile

Really lovely hotel. Fantastic location opposite Windsor castle .. We were lucky enough to be upgraded to a feature room with views of the castle which made our anniversary night away all the better. We had the aqua marine room which was lovely and large with a great bathroom and such a comfy room. We had a fantastic nights sleep....

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Helpful?
Thank KatJJ
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay to celebrate your anniversary. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel....

Windsor, United Kingdom
Reviewed 8 December 2015

Restaurant has a good menu, steaks and grills make an excellent choice. Staff are efficient and friendly without being too over powering. We have been for dinner on several occasions, always been very pleased with our meal. All the staff are very good but Imed stood out as he bothered to ask if we are local and pointed out that...

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Helpful?
Thank LouJ18
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your meal and the team were efficient and friendly. We look forward to welcoming you back soon. Best wishes Paola Cassotti General Manager

Isleworth
Reviewed 8 December 2015

Stayed for a night with my husband as a birthday treat. Gorgeous hotel, wonderful staff, beautiful room and a great location. The breakfast was one of the best we have ever had. Huge thanks to you all!

Review collected in partnership with this hotel
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Helpful?
Thank kathleenb818
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay - particularly your room, the service from the team and your breakfast experience. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Broadway
Reviewed 7 December 2015

Nice hotel in Central Windsor close to castle shame the restaurant was closed for private function !!!!! Car park was extra so we parked in station car park,which was a quarter of the price & only short nice walk

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Thank Lucy B
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your stay with us. I was pleased to learn that you enjoyed your stay overall, however may I apologise for your disappointment with our restaurant being closed for a private function. All guests not attending the function should have been advised, and I am sorry that this was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: ₹ 11,464 - ₹ 21,821 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Green Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
#1 Luxury Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
12 questions
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London, United Kingdom
Chelmsford, United Kingdom
7 months ago

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“406 has a balcony and views over Main Street and Windsor”
 of 5 bubbles Flotink, 22 Mar 2017 | Read review
“We were on the third floor quiet overlooking the town noisy if window open”
 of 5 bubbles ernieking, 17 Mar 2017 | Read review
“Sign up as member”
 of 5 bubbles 802junk, 15 Mar 2017 | Read review
“Rooms at the back with a lovely view of Windsor Castle”
 of 5 bubbles DonaldM972, 12 Mar 2017 | Read review
“Ask for a room away from the lifts.”
 of 5 bubbles towelobsessive, 11 Mar 2017 | Read review
5 of 5