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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,698 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Windsor Hotel
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Showing 2,633: English reviews
Greater London, United Kingdom
Reviewed 8 January 2016 via mobile

Had a excellent stay at this fantastic Hotel. Our stay was a little get a way trip & we were not disappointed. Once you go through the small frontage the hotel just opens up. Staff really pleasant . Breakfast was good plenty of choice. Car park a bit expensive. location could not be better. We will go back!

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Helpful?
Thank john z m
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your breakfast experience and our location. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Torquay
Reviewed 7 January 2016

I've stayed at a few of what you would call the top hotels in Windsor and this is definitely the best one yet. I booked on the day with a great rate, and was upgraded which was a very nice touch. The dinner and Breakfast that I received whilst I stayed was of a great standard, room service was of...

Review collected in partnership with this hotel
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Helpful?
Thank mpX8114HY
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Paola Cassotti General Manager

Slough
Reviewed 6 January 2016

The room was filthy especially the carpets. 700 pounds for one night . It should be spotless.It is a site and was more expensive than a room at Coworth for new years eve. We should not sleep surrounded by a dirty bathroom and filthy carpets.

Review collected in partnership with this hotel
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1Thank 895hk
GM_Windsor, Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I was extremely concerned to receive your review and your experience is not at all reflective of our usual housekeeping feedback. Please be assured that a full review has taken place with the team so that your disappointment could not be repeated in the future. Please do contact me directly next time your plans bring you to Windsor...

Bishops Stortford, United Kingdom
Reviewed 6 January 2016

We have been to this hotel on a number of occasions and must say we have never been let down. It is in a great location for the town and castle, the staff are brilliant and the food is amazing. Also it is a good location for the shops.

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Helpful?
Thank simonlyons
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola Cassotti...

Reviewed 5 January 2016 via mobile

Just got back from a fabulous weekend in Windsor. Stayed at the Macdonald hotel and what a great experience it was. Beautiful hotel right opposite Windsor Castle. The staff were amazing nothing too much trouble there to help you. Our room was perfect. Breakfasts superb what more can I say. Look forward to trying another of one of there hotels...

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Helpful?
Thank Tina W
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you felt so well looked after by the team! We look forward to welcoming you back! Best wishes Paola Cassotti General Manager

Washago, Canada
Reviewed 4 January 2016

Beautifully quaint hotel wedged into High Street across from Windsor Castle. Travel back in time to an era when fine workmanship was in vogue and elegance an asset. Varnished wood and polished brass. We enjoyed the friendly ambiance. England at its best.

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Helpful?
Thank Craig W
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your stay, particularly the ambience of the hotel. We look forward to welcoming you back soon. Best wishes Paola Cassotti General Manager

London
Reviewed 4 January 2016

The new Year s dinner was quite disappointing. The food was pretty bad and the wine selection uninspiring and overpriced. The after dinner party had a DJ that was not only quite boring moreover the music selection was tacky and abridged. The hotel per se it is nice and clean and the staff is very nice. The location is just...

Review collected in partnership with this hotel
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1Thank 16dglondon
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I was concerned to receive your review following your stay with us for New Years Eve. I was pleased to note that you enjoyed your room and the service from the team, however may I sincerely apologise for your disappointment with the dinner. I appreciate your feedback so that I may review it with our management team. I...

London
Reviewed 4 January 2016

Stayed at this hotel for a night with my mum and one year old son. We were so impressed by the excellent customer service, proximity to castle, cleanliness and delicious breakfast. Already looking to book again for Spring!

Review collected in partnership with this hotel
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Helpful?
Thank Froufrou613
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay. We look forward to welcoming you back in the spring! Warm regards Paola Cassotti General Manager

Swadlincote
Reviewed 3 January 2016

Staff were very friendly, however the hotel was no more than a Premier Inn. Having stayed in Guisborough Macdinald hotel, Windsor's was disappointing. Online it said no payment check out, however on arrival because I didn't have a credit card I was told payment would be taken out straight away. My partner gave his credit card details to prevent this....

Review collected in partnership with this hotel
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Helpful?
Thank Alison H
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I was extremely sorry to learn of your disappointment with your recent stay at the Macdonald Windsor Hotel. I would like to assure you that your experience is not at all reflective of our usual feedback and I will be personally completing a retraining programme with the team so that your experience could not be repeated. Please also...

Reviewed 3 January 2016 via mobile

Absolutely perfect getaway for a stay in beautiful windsor. We arrived on January 2nd 2016 and was greeted very warmly by reception who couldn't do enough for you. Rooms were beautiful and on our second night we returned to find chocolates in our room. ...complimentary of the hotel! We were also provided on arrival a complimentary ticket to have afternoon...

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Helpful?
Thank sharonlhowatson
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Paola Cassotti General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: ₹ 9,898 - ₹ 20,343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Green Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
11 questions
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Chelmsford, United Kingdom
4 months ago
London, United Kingdom
California

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Purle suite +++++”
 of 5 bubbles 900mez333, 16 Jan 2017 | Read review
“We were on the 5th floor, with a good view over Windsor and a partial view of the castle.”
 of 5 bubbles 71stephenj, 12 Jan 2017 | Read review
“Peridot Suite was Beautiful!”
 of 5 bubbles JuneG194, 9 Jan 2017 | Read review
“Go for the Executive Double.....it's worth it!”
 of 5 bubbles PCMMTC, 9 Jan 2017 | Read review
“Top floor although the view may be of the other hotels carpark”
 of 5 bubbles wo589, 29 Dec 2016 | Read review
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