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Macdonald Windsor Hotel

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Traveller (553)
Room & Suite (334)
Dining (30)
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Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“valet parking”(195 reviews)
“cupcakes”(72 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Concierge
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,054)
There are newer reviews for Macdonald Windsor Hotel
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2,981 results
Traveller rating
2,036
674
188
62
21
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2,036
674
188
62
21
Show reviews that mention
All reviewsvalet parkingcupcakesopposite the castlelovely hotelcar parkhigh streetperfect locationcooked breakfastmini barweekend breakwould highly recommend this hotellovely touchexecutive roomfantastic staylovely roombreakfast was excellentstayed for one night
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581 - 585 of 2,981 reviews
Reviewed 22 August 2016

This was our first trip away as a couple since the birth of our 6 month old daughter, and was a present for my partner for his birthday from myself. I had paid an extra £40 to upgrade our room but when we got in...More

Review collected in partnership with this hotel
Thank Curlykate23
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 28 August 2016

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your recent stay. I would like to sincerely apologise for the maintenance issue in your room - I am glad that the team were able to move you to a more suitable...More

Reviewed 22 August 2016 via mobile

The best thing about this hotel is its location--about a one minute walk to the Castle. The room, itself was very small. The bed was not a queen size but was comfortable. The bath towels were very thick and plush. The room was well lit--not...More

Thank bobelaine20854
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 25 August 2016

Dear Guest Thank you for your review of the Macdonald Windsor following your stay with us. I was pleased to learn that you enjoyed your visit, particularly the service from the team, however I was sorry to learn of the confusion caused on your arrival....More

Reviewed 22 August 2016

Very good service from staff. Room quite nice but stained carpet let it down. Excellent location and valet parking. Very poor breakfast and badly run and everyone too busy and breakfast room too small.More

Review collected in partnership with this hotel
Thank R2SYsarah
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 25 August 2016

Dear Guest Thank you for your review of the Macdonald Windsor following your stay with us. I was pleased to learn that you were impressed with the hotel overall, however may I apologise for your disappointment with the shortfalls you experienced. Your comments have been...More

Reviewed 22 August 2016

We love this hotel, great location, modern and fresh, with friendly helpful staff. Unfortunately this time breakfast was chaotic (oversubscribed), our mini bar lacked any wine (which wasn't replaced even when we mentioned it!) and we were woken by the housekeeper at 9am both mornings!...More

Review collected in partnership with this hotel
Thank Mhairi D
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 25 August 2016

Dear Guest Thank you for your review of the Macdonald Windsor following your stay with us. I was pleased to learn that you enjoyed your visit overall and the team were friendly and helpful, however may I apologise for your disappointment with the housekeeping shortfalls...More

Reviewed 22 August 2016

Beautiful, modern, clean rooms, lovely breakfast, and the best customer service we have received in a hotel for a long time. Superb location right in the centre of town. We had a lovely stay and would definitely recommend.More

Review collected in partnership with this hotel
Thank Lisa M
Response from GM_Windsor, General Manager at Macdonald Windsor HotelResponded 25 August 2016

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay with us. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear of your experience and I...More

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Most Booked Properties in Windsor, United Kingdom
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Details
Price range
US$ 192 - US$ 512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Windsor
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
#1 Romantic Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 192 - US$ 512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Windsor
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
#1 Romantic Hotel in Windsor
Room types
Suites, Non-Smoking Rooms
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Traveller (553)
Room & Suite (334)
Dining (30)
Amenities (9)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
geoegrl
25 April 2018|
AnswerShow all 2 answers
Response from neveratrest | Reviewed this property |
Yes Uber is operating. It is not a long drive so a taxi will be more expensive but cheaper than going through London and out to Windsor on train. There is also a public bus directly from the airport which you can find... More
1
Vote
Ross C
27 March 2018|
Answer
Response from 2youngbrummies |
No, the mini fridge was a weighted mini bar.
0
Votes
GalwayCouple_8
18 March 2018|
Answer
Response from EAN44 | Reviewed this property |
Hi you can get a bus from Windsor town centre or central station for about £2, it takes about 12 mins straight to Legoland
0
Votes
Room Tips
"Older character rooms are to the front and modern to the rear. All are lovely."
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"Ask for a front facing room on an upper floor."
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"Ask to be road facing as some of my friends had rooms directly looking in to other rooms"
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"Go early in case you can check in quickly and not have to carry bags around. Definitely eat there as the food..."
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