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Macdonald Windsor Hotel

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Certificate of Excellence
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1 room 2 adults 0 children
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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,758 Reviews from our TripAdvisor Community

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There are newer reviews for Macdonald Windsor Hotel
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Showing 2,689: English reviews
West Drayton
Reviewed 10 April 2016

The hotel is beautiful. Very neat and elegant with friendly and very helpful staff. The concierge was very useful collecting a package from the car and the reception staff very quick and polite. The room was elegant and very tidy. Could not recommend enough.

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Helpful?
Thank G9105ANdanielp
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay. I was delighted to note that you had such an enjoyable stay - we look forward to welcoming you back! Best wishes Paola Cassotti General Manager

Reading
Reviewed 10 April 2016

The hotel is very well appointed and had a lovely lounge area. The room was a decent size, though the ceiling must be very thin as I was woken early by the sound of the person in the room above walking around which I could hear very clearly. Apart from this, our stay was wonderful and I would recommend the...

Review collected in partnership with this hotel
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Thank Stuart G
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for submitting a review of the Macdonald Windsor following your stay. I was pleased to read that you enjoyed your stay with us overall, however I was disappointed to learn of the noise you experienced in your room. Please be assured that I am investigating this matter with our Maintenance Manager. We hope to have the opportunity...

Reviewed 10 April 2016 via mobile

We stayed here as we were doing the whole Legoland Windsor castle trip. Location wise it is tough to beat being smack bang in the centre opposite the castle. The frontage is small like a lot of places in the highs treat and there is no stopping for cars anyway near the front of the hotel, so we had to...

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Helpful?
Thank Simon B
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your stay with us. I was pleased to learn that you were impressed with the hotel overall, however may I apologise for your disappointment with the shortfalls you experienced. Your comments have been shared with the team so that any similar lapses can be avoided. I appreciate you...

Bruton, Somerset
Reviewed 10 April 2016

Outstanding service We received excellent service from the moment we stepped into the hotel. Our room was comfortable and a good size. The beds were great and we had good nights sleep. The bar is attractively furnished and menu good. Loved this hotel and would definitely recommend it. We will come back.

Review collected in partnership with this hotel
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Thank annlY1518AW
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola...

London, United Kingdom
Reviewed 10 April 2016

We had a lovely time. The staff was pleasant and the hotel nice. The restaurant service was a little off, but the breakfast was great. The location is great. Some attention to details is lacking, but I would come back without hesitation.

Review collected in partnership with this hotel
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Thank agotlib
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your stay with us. I was pleased to learn that you were impressed with the hotel overall, however may I apologise for your disappointment with the service shortfalls you experienced. Your comments have been shared with the team so that any similar lapses can be avoided. I appreciate...

Cambridge, United Kingdom
Reviewed 8 April 2016

So the hotel is ok. Definitely better than budget but no where near as good as similarly priced hotels in the area. What really irks me though is the car park charges £30/night/vehicle - for what I ask?

Review collected in partnership with this hotel
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1Thank Mij70
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to speak with me on Friday. I'm sorry you were disappointed with our parking charge. Parking is limited in Windsor, and we offer a full valet service. We would never intentionally hide our costs, and offer parking as an additional option when guests book with us. By pre-booking a parking space, we...

Teignmouth, United Kingdom
Reviewed 7 April 2016

Lovely hotel, rooms are large and equiped with coffee machines and all the mod cons expected. Good bar but like all hotels they charge more for the drinks. Great breakfast and the hotel sits across the road from the castle. Great staff who are always friendly and helpful. Parking costs a little too expensive

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1Thank masamr2015
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your stay with us. I was really pleased to read that you enjoyed your stay overall. Your constructive feedback is extremely helpful so that we may constantly review our standards. We hope to have the opportunity of welcoming you back in the future. Best wishes Paola Cassotti...

London, United Kingdom
Reviewed 6 April 2016 via mobile

Room 415/411 I just wanted to let you know how much we enjoyed our stay at the Macdonald Windsor Hotel earlier this month. I booked 2 rooms through your reservations department and they could not have been more helpful. The rooms were allocated next door to each other ( essential as my friends do not speak English), and they were...

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Helpful?
Thank Battle75
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel. Best wishes Paola Cassotti...

Swansea
Reviewed 6 April 2016

Lovely hotel, friendly and helpful staff, great location, enjoyable family trip! Breakfast was very good with lots of choice. We ate out for dinner so cannot comment. Relaxing & comfy lounge area to sit in and relax!

Review collected in partnership with this hotel
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Helpful?
Thank Nicole W
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Paola Cassotti General Manager

Thame, England, United Kingdom
Reviewed 5 April 2016

Ideally situated for sightseeing, or in our case, stopping overnight whilst walking the Thames Path. Rather oddly we seemed to have been given a room more suited for disabilities on the first floor, with a wet room, rather than a proper bathroom. On arrival the room was cold and there were no instructions on how to work the heating unit,...

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Helpful?
Thank Edward B
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor Hotel following your stay with us. I appreciate you taking the time to provide such a detailed account and was really pleased to read that you enjoyed your stay overall. Your constructive feedback is extremely helpful so that we may constantly review our standards. We hope to have the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: ₹ 11,604 - ₹ 21,969 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Green Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
12 questions
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London, United Kingdom
Chelmsford, United Kingdom
7 months ago

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“406 has a balcony and views over Main Street and Windsor”
 of 5 bubbles Flotink, 22 Mar 2017 | Read review
“We were on the third floor quiet overlooking the town noisy if window open”
 of 5 bubbles ernieking, 17 Mar 2017 | Read review
“Sign up as member”
 of 5 bubbles 802junk, 15 Mar 2017 | Read review
“Rooms at the back with a lovely view of Windsor Castle”
 of 5 bubbles DonaldM972, 12 Mar 2017 | Read review
“Ask for a room away from the lifts.”
 of 5 bubbles towelobsessive, 11 Mar 2017 | Read review
5 of 5