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The Cathedral Hotel

7-9 Milford Street, Salisbury SP1 2AJ England
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
We are located in the heart of Salisbury, just a short walk from The Cathedral, shops, theatres and restaurants. We are just 20 minutes' drive from Stonehenge and the rolling countryside of Wiltshire, with all its historical gardens, houses and walkways.Sundays and throughout the week, we offer a quiet, relaxed environment. On weekend nights, the busy venue bar on the ground floor is open until 2am and is part of the cities club circuit. The rooms have secondary glazing, but you may hear street noise in some of the rooms at weekends. The bedrooms do not have telephones or air conditioning but do offer lots of extras -free WIFI, hair dryers, iron boards, flat-screen TVs, plentiful tea and coffee supplies along with excellent quality towelling.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Public Wifi
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
176Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
Reviews & more
633Reviews
259Photos
8Q+A
100Room tips
Traveller rating
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  • 62
Time of year
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  • English
Show reviews that mention
this was our 4th visit to the hotel over the last 4 years. each time there has been small issues but this time we had booked directly and when we arrived we found there was no booking for us. they were meant to send a email but we never received it, the receptionist said these ha
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Response from OldSarumHotelsLtd, Guest Relations Manager at The Cathedral Hotel
Responded 5 days ago
Dear Meredith, Thank you for taking the time to give us some feedback about your visit here. We apologise about the confusion upon your arrival. We had a system error with your booking and unfortunately it was not on our planner. As you mentioned we managed to book you a room in a hotel just down the road and offered you a complimentary breakfast as they don't supply them. I'm sorry if you felt that our manager came across that way, that was not his intention, we know it wasn't your fault and tried our hardest to amend the error that had happened. As you were not happy staying anywhere else, we used the room we reserved for one of our other guests, that had made the booking very recently and explained the situation for them, they were fine with staying in the other hotel at the same price. We're sorry if you didn't enjoy the Christmas market in the city centre. We tried to go out of our way to give you an excellent experience and were under the impression upon your departure that we did that. We hope you re-consider for the future as we and the city as a whole have been trying to improve everything after what has happened in recent months. Kind regards, Reservations Team
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The room was small but adequate and while I agree with previous reviews that they are in need of updating ours was clean. We were visiting to attend a concert and arrived back at the hotel just after 23.00 to find another couple waiting outside the hotel door which was locked. A
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Response from OldSarumHotelsLtd, Guest Relations Manager at The Cathedral Hotel
Responded 4 weeks ago
Dear Kathy, Thank you for taking the time to leave us a review of your stay. I apologise profusely about the trouble you had getting back into the hotel. We do not have a curfew for guests and want for them to be able to freely leave and arrive whenever they wish. We will be reminding all staff members that there is no curfew in place. I do hope that your stay was a pleasant one apart from this experience and we hope that you will join us again in the future to see the standards that we normally present. Kind regards, Reservations Team
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We spent a night on our way to Cornwall and our stay was short so we do not have much to say: it was not a particularly memorable stay, but we had no complaints either.
One thing that is definitely important to know: it was rather difficult to pick something to eat on a weeknight
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Response from OldSarumHotelsLtd, Guest Relations Manager at The Cathedral Hotel
Responded 4 weeks ago
Dear KaGIBe, Thank you for taking the time to leave us a review of your stay here. We would like to hear more about your stay and why it wasn't memorable. We strive to try and give the best customer service around and wish for all our hotel guests to have a memorable stay! I apologise if you found it difficult to find somewhere to eat in Salisbury. We are quite a small city and there aren't many places open late during the week. However we serve food until 10pm everyday and 9pm Sundays! We hope to see you again for your next visit to Salisbury. Kind regards, Reservations Team
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The photos of this hotel lie. It is unclean, there was pee on the floor of the bathroom and the hole bathroom smelled of pee. The floor of the bedroom had dark spot on the carpet. There is also mold on the ceiling and window's
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Response from OldSarumHotelsLtd, Public Relations Manager at The Cathedral Hotel
Responded 8 Nov 2018
Dear Siljaros94, Thank you for taking the time to leave a review of your stay here, we appreciate all feedback. We're sorry to hear that the standards of the room were not as expected, we strive for the highest standards of cleanliness in our rooms and it is unfortunate on this occasion we don't seem to have hit the mark. If you'd have informed the receptionist or a member of the bar staff we would have been more than accommodating in either cleaning the bathroom for you or moving you to a different room. We are currently going through the process of a refurbishment in our hotel as the rooms have now become a little tired. We have started with the bathrooms and once this has been completed we will be starting on the rooms, due to us being in our busy period we have not had the time to start just yet. We do hope you will stay with us again in the future for a better experience. Kind regards, The Cathedral Hotel and Bar Team
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We stayed here as part of a business trip to Salisbury. We did not spot in the small print that this hotel is a club on Thursdays - Saturdays, with opening hours and loud music until 2am on these days.

HOWEVER, the staff could not have been more helpful in this matter, as it is
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Response from OldSarumHotelsLtd, Public Relations Manager at The Cathedral Hotel
Responded 8 Nov 2018
Dear Will, Thank you for taking the time to leave a review of your stay. We are sorry to hear that you had some miscommunications with regards to your booking and not realising we are a late night bar on thursday, friday and saturday nights, we're pleased to hear however that you were looked after so well by our staff members. It is stated on our website plus our partner travel companies websites and confirmation emails that we are open for business later than usual on these days, again sorry if this was not clear for you. We're happy that you enjoyed your breakfast. We are currently refurbishing our hotel which we have firstly started with our bathrooms, unfortunately the refurbishment is taking a lot longer than expected, we will take into consideration the maintenance work that you have noted. We do hope you come stay with us again, perhaps on one of our quieter days to suit your needs. Kind regards, The Cathedral Hotel and Bar team
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Professional photo exclusively commissioned by TripAdvisorThe Cathedral Hotel
The Standard Double Room at The Cathedral Hotel
Professional photo exclusively commissioned by TripAdvisorThe Cathedral Hotel
The Large Double Room at The Cathedral Hotel
Professional photo exclusively commissioned by TripAdvisorThe Cathedral Hotel
The Double Bedroom at The Cathedral Hotel
Photo provided by managementThe Cathedral Hotel
Family Room
Room 204
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I’m liking the sound of a hotel with a disco below! Love a bit of dancing! Thinking of coming for the night beginning of Dec but will need to park car overnight. Where could I do this safely & cheaply!? Thanks
Brown St, just 500 yards away, about £3 per night
1 vote
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How far from the train station is this hotel? Thank you
Hello, the train station is about 10/15 min walk away or there are taxis outside train station.
1 vote
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Hi, where is the nearest car park and how much will it cost? Thanks
Hello Becky, The nearest and cheapest car park is Culver Street car park. It's just down the road from us and is free from 3pm-8am. It is the cheapest car park in Salisbury and is £2.20 p/h. But I think there is a cheaper all day cost around £7-8. You can park directly outside the building for unloading of luggage. I hope this information is helpful to you. Kind regards, Yasmin Sharp
0 votes
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Nevermind. I just saw that there is no a/c. Too bad. We'll be there in early September. Too hot for no a/c.
Is there air conditioning?
Good Afternoon, We don't provide air-conditioning, but all rooms do have ceiling Fans which provide a good cooling system in the rooms. If you have any other enquiries please don't hesitate to ask. Many Thanks Antonia Mitchell-Supervisor
1 vote
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12
"book on line only"
"Read the description - this is a club hotel!"
"Top floor, but not noisy on the lower floor"
"Beware parking"
"I had a room at the rear it was very quiet."
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PRICE RANGE
US$ 78 - US$ 124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cathedral hotel salisbury
LOCATION
United KingdomEnglandSalisbury
NUMBER OF ROOMS
22
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