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Malmaison Hotel

1,523 reviews
#16 of 87 Hotels in Leeds
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Traveller (337)
Room & Suite (122)
Dining (14)
Overview
  • Excellent45%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,523)Write a Review
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Traveller rating
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47
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All reviewssunday stopoverwell stocked mini barlovely hotelcar parkq parkmulti storeystandard roomclub roomcooked breakfastreception staffgreat roomcity centrebars and restaurantscomfy bedfull englishcan't faultchecking out
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401 - 405 of 1,512 reviews
Reviewed 13 August 2016 via mobile

It's the second time I've stayed here, the staff are lovely, friendly and helpful! The rooms are cosy and have everything you need! The location is great for the city centre, shops, bars and restaurants. Near the train station as well. Perfect for a city...More

Thank AngelaM22200
Response from David E, General Manager at Malmaison HotelResponded 15 August 2016

Dear AngelaM22200, Thank you for your review. Its great to see you were able to take advantage of our central location. The lovely feedback about the team is also really appreciated and has been passed on. We look forward to seeing you again soon. Kind...More

Reviewed 10 August 2016 via mobile

Was expecting more from the room at such a premium hotel... Slightly tatty wallpaper, small room very dark and dingy. Location was perfect and as I didn't spend much time in the room the above were all overlooked. I would stay here again however maybe...More

Thank Henry W
Response from David E, General Manager at Malmaison HotelResponded 15 August 2016

Dear Henry W, Thank you for your review and feedback, We are constantly looking to improve the hotel and we will use your feedback to do so. We look forward to seeing you again soon. Kind Regards David Eiffert General Manager

Reviewed 9 August 2016 via mobile

Stayed in the Malmaison for work. Nice building. Standard rooms. But the problem was trying to sleep. They had a wedding on a Monday night with music until midnight. The music was so loud that despite my room being on the 4th floor I could...More

2  Thank Richard W
Response from David E, General Manager at Malmaison HotelResponded 15 August 2016

Dear Richard W, Thank you for your feedback, We do on occasion have events in the hotel and moving forward we will ensure we look at the impact on our guests more closely. Apologies for your disturbed nights sleep. I hope you choose to stay...More

Reviewed 8 August 2016

Stayed recently for two nights. It didn't start well we arrived around 2.30pm and was told our room was not ready but it would be about 15 minutes, the receptionist said she would bring the keys over when ready- this didn't happen. After two check...More

Thank GR1UK
Response from David E, General Manager at Malmaison HotelResponded 21 August 2016

Dear GR1UK Thank you for your review. It was lovely to hear the team were helpful and friendly during your stay and you enjoyed breakfast. Thank you also for your feedback on check in. I am sorry you had a wait, we will learn from...More

Reviewed 8 August 2016 via mobile

Stayed 2 nights.Room is very clean&everything inside you need including iron shoe wipes.Only downside to this room was that it was dark even with the curtains open and lights on.The bed was very very squeeky.Only knows what our neighbors thought!Apart from that we did enjoy...More

Thank JDS5
Response from David E, General Manager at Malmaison HotelResponded 21 August 2016

Dear JDS5 Thank you for your review. I am glad to hear we provided everything you needed in the room and our location was perfect for you. Thank you for your feedback on the bed, I apologise that it was squeeky and we will double...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 107 - US$ 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Leeds
#14 Romantic Hotel in Leeds
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 107 - US$ 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Leeds
#14 Romantic Hotel in Leeds
Room types
Suites, Non-Smoking Rooms
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Traveller (337)
Room & Suite (122)
Dining (14)
Business Centre & Event Rooms (2)
Questions & Answers
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Gooool
14 January 2018|
AnswerShow all 2 answers
Response from ringofid | Reviewed this property |
Give them a ring. They're really helpful and will make sure you get what you booked.
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Room Tips
"Don't pick 401 - rather cramped."
Read review
"Eat at restaurant is amazing food"
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"Try and avoid staying near the front of the hotel. Might be a bit quieter on the South Side."
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"Deluxe Rooms are a great choice."
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