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Malmaison Hotel

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#12 of 85 Hotels in Leeds
Certificate of Excellence
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1,198 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
A TripAdvisor Member
Reviewed 2 days ago NEW via mobile

I stayed at Malmaison Leeds city centre last night. The hotel and room were really nice and I can't fault them at all but I was very disappointed with the breakfast this morning considering the price. The buffet was pretty much a joke with next to nothing to close from at all. The hot food was ok when it finally... More 

Helpful?
Thank A TripAdvisor Member
Bromsgrove, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

This hotel delivered on its high expectations. Room was a good standard the bar had a good selection of beer spirits etc. The location was central and offered a car park at preferential rates across the road. Would recommend this hotel.

Helpful?
Thank bromsgrovebaggie
Sunderland, North East
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 6 days ago NEW

Travelled in October 2016 with my partner. As usual a great stay in any Mal property. Check in process was quick and easy, staff were friendly and welcoming and provided me with good advice of where to park the car. The room was excellent, one of the larger rooms with a huge comfortable bed, LCD TV and all the usual... More 

Helpful?
Thank dananthquinn
Northumberland, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Booked here last minute for a shopping trip. I have got to say I was impressed the room was lovely and clean and the bed was very comfy. There was some noise outside which I noticed as I'm a light sleeper but nothing more than I would expect in a city centre location on a weekend and certainly not enough... More 

Helpful?
Thank Cheryl G
Management response:

Dear Cheryl G, Thank you for your review. I am thrilled to hear that you were impressed with the room and dining experience in Chez Mal Bar & Brasserie, the team will be thrilled to hear you enjoyed your stay. Hopefully the team and I will have the pleasure of welcoming you back to Mal Leeds soon. Yours sincerely, Craig... More 

UK
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 6 days ago NEW

Having visited a couple of Malmaisons in Birmingham and Oxford, we decided to try this hotel as a 1 night Sunday stop-over on a deal including 1 free cocktail per person, 2 courses off the prix fix, continental breakfast and a standard room. First of all the location is brilliant. You are close to the shops and bars. Right opposite... More 

Helpful?
Thank coughcandy123
Management response:

Dear coughcandy123, Thank you for your review. I am thrilled to hear that you enjoyed your dining experience in Chez Mal Bar & Brasserie, chef will be thrilled to hear that you loved the food. I am disappointed to hear about the issues you had during your stay and I can assure you that these have been addressed with the... More 

Lincoln, United Kingdom
Level Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago via mobile

So due to the interest in this chain & history of the buildings lead us to booking on our weekend to visit the Kriskindl market. The location is central to all our requirements, including the train station where we carried our bags with ease. We checked in early & left our bags with the friendly staff who then transferred them... More 

Helpful?
Thank ash_tasker11
Management response:

Dear ash_tasker11, Thank you for your kind words. I am always thrilled to hear when our guests have had a great stay. The stunning hotel and great team are credit to the fantastic guest experience we can deliver and I will be sure to pass on your comments. Hopefully the team and I will have the pleasure of welcoming you... More 

Derby, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

We visited Malmasion today, they had a good amount of cocktails and drinks on the menu, the setting looks nice with all the Christmas lights. The staff were very pleasant and the cocktails were very tasty, if a little expensive.

Helpful?
Thank Joanna W
Management response:

Dear Joanna W, Thank you for your lovely review. We have a passion for delivering the very best quality of product with the very best level of service and it is great to hear that you enjoyed your cocktails. Hopefully the team and I will have the pleasure of welcoming you back to Mal Leeds soon. Best wishes, Craig Robson... More 

Wakefield, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

2 couples went. starters were excellent albeit little pricey at 9.0. sharing steaks 2 for 2 couples were to say the least slow. we were first told steaks were cooked and standing... then 20 mins later complimentary sorbets gave us a clue there were further delays. a complaint 20 mins later gave us very little confidence as we got no... More 

Helpful?
Thank ian c
Management response:

Dear ian c, Thank you for your review. My apology that you had some delays during your dining experience but I am glad to read that the team compensated you with complimentary drinks, sorbet and desserts. Hopefully the team and I will have the opportunity to welcome you back and show you a perfect Mal experience. Best wishes, Craig Robson... More 

Manchester, United Kingdom
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

Would recommend this hotel to all. The room was immaculate, spacious, relaxing and had everything that anybody needs for a comfortable stay. Room service was very fast and the food was to a very high standard. Breakfast has plenty to offer and is of a high standard also. The General Manager (Craig) went out of his way to ask if... More 

Helpful?
1 Thank Gordon L
Management response:

Dear Gordon L, Thank you for your stunning review. The team and I always do all we can to ensure that we deliver the very best customer experience. Hopefully we will have the pleasure of welcoming you back for another great stay soon. Best wishes, Craig Robson General Manager More 

Lichfield
Level Contributor
165 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 1 week ago

Overall what was a bit of a surprise treat for my wife was a bit disappointing really, I will take each touch point in turn Reception Check in staff were very attentive, welcoming and efficient, however was unable to park my car because the hotel staff were using the spaces so was told to wait up to an hour to... More 

Helpful?
Thank Vic100Lichfield
Management response:

Dear Vic100Lichfield, Thank you for your review. Please accept my apology that your experience never met your expectation. The team have tried to contact to discuss further and resolve. Please call 01134260047 and ask for either the duty manager or I if you wish to discuss your experience. Yours sincerely, Craig Robson General Manager More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Hotel

Address: 1 Swinegate, Leeds LS1 4AG, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Price Range: ₹ 7,023 - ₹ 17,183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Malmaison Hotel Leeds
Hotel Style:
#9 Luxury Hotel in Leeds
#14 Romantic Hotel in Leeds
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Hotel staff and other travellers.
11 questions
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nottingham uk
5 months ago
over a year ago

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Questions? Get answers from Malmaison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Canal-side rooms are quieter.”
 of 5 bubbles 418nich, 15 Nov 2016 | Read review
“Traffic can be heard on the front of the hotel”
 of 5 bubbles EnnieJ, 9 Nov 2016 | Read review
“Club rooms well worth the pennies”
 of 5 bubbles Lizatav, 2 Oct 2016 | Read review
“Great place to stay”
 of 5 bubbles foodlovernumber17, 20 Sep 2016 | Read review
“If a view is not important and you want a quiet room, ask for one overlooking the rear of the hotel.”
 of 5 bubbles 935ruthj, 9 Sep 2016 | Read review
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