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Mercure Leeds Parkway

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860 Reviews from our TripAdvisor Community

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Showing 842: English reviews
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Reviewed 3 days ago NEW

Arrived on Friday and was impressed with the staff on reception ask about the area and information about Leeds and otley.Room nice and warm bed very comfy ,dining room could be refurbished a bitnoldput all in all very good pleasant staff ,would stay again 9 out of 10.

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Helpful?
Thank Tony H
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Dear Guest, Many thanks for your feedback and glad you enjoyed your stay and hope to see you return soon. Regards Richard Parker General Manager

Leeds, UK
Reviewed 3 days ago NEW

This hotel trip was with a number of friends. The reception on arriving was fine, warm welcome. Hotel had taken note of my request for a quiet room, putting us in a Studio room out past the conference area. At first glance the room was clean and tidy, with comfy bed, good temperature, etc. as you would want. What let...

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Helpful?
Thank marshga
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Dear Guest, many thanks for your feedback on TripAdvisor and sorry you had mixed feelings. As an older hotel we are continually making improvements to our bedrooms and just last year completed the refurb to 42 rooms. I will make sure we address the shower in the studio room allocated to you as this should be working better than you...

Stoke-on-Trent
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank lucy271981
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Bournemouth, United Kingdom
Reviewed 6 days ago NEWvia mobile

One night stayed in the hotel. Good value at £75.00. Large bar area but dinning room feels a little old fashioned and formal. Food ordered was a pie which had been frozen and reheated removing flavour and leaving it boiling hot, room for improvement here. Bar staff need to be sorted out - lack of service and more interested in...

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Helpful?
Thank tom2002cl
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Dear Guest Thank you for your review on Trip Advisor and glad on the whole you enjoyed your stay. I will immediately ensure we carry out refresher training with your bar service team. Hope you return soon. Regards Richard Parker General Manager

Reviewed 1 week ago via mobile

Large chain hotel. Very nice but dated. The room was Ok although a bit chilly. Heating not very effective. Room had no frills very plain and quite small on the lower ground floor. Food was average but we felt highly priced as were the drinks at bar. The breakfast was Ok but nothing special.

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Helpful?
Thank Sharon C
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Dear Guest, many thanks for your review on Trip Advisor. We shall look into the effective of the central heating in your rooms to ensure it is functioning at it's best moving forward. Hope we have the opportunity to welcome you back some time in the near future. Regards Richard Parker General Manager

York
Reviewed 1 week ago

We stayed here just before the final stage of the leeds country way as it was near Golden Acre Park. The menu was overpriced, the room very tired and not overly clean. The bar had even run out of crisps and had only one packet of biscuits to offer. We decided to get a sandwich in the room and were...

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Helpful?
Thank gerard123York
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Dear Guest, many thanks for your feedback and I am sorry we did not entirely meet your expectations although I am glad you found the quality of our beds good and the room was quiet. Hope we can welcome you back some time in the future. Regards Richard Parker General Manager

New York City, New York
Reviewed 2 weeks ago

Checked in with some difficulty and was told i would be getting a refurbished room. I was given a room on the lower floor dating back to 1990 style with peach walls. A very Cold uninviting room. Barthroom was discolured and yellow .looked a very tatty room indeed. Wifi barely worked on the lower floor. If this is the hotels...

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Helpful?
Thank Richard K
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Dear Guest, Thanks you for your feedback after your stay at our hotel. I am sorry you felt disappointed with the quality of the room allocated to you, our most recently refurbished rooms are actually located a floor above where you were staying. I will make sure our reception team are much more careful when allocating and describing rooms in...

Durham, United Kingdom
Reviewed 2 weeks ago

I enjoyed my stay at the hotel, clean nice meals friendly staff. However, don't telephone the hotel. It took 3 attempts to get through once I was cut off and then left hanging on the line to have my booking confirmed at a cost of £9.21. O845 number.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank fredsL1597WJ
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Dear Guest, Thanks for your feedback and I am sorry you struggled to speak with us recently. I will ensure our team are much more responsive in the future. Regards Richard Parker General Manager

Reviewed 2 weeks ago

Hotel is easily accessible with more than adequate parking on-site. Staff were lovely, though your typical inside cost apply in terms of food and drink. Can't also fault that you also get access to the pool and gym facilities which were also good with again nice staff. Only faults I could pick are that of an older hotel (which this...

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Helpful?
Thank James H
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Dear Guest, Many thanks for your reflective review of your stay and I will have pleasure in sharing your kind comments about our service with all of my team who served you. As an older hotel we are constantly making improvements to our hotel and just completed a refurbishment to 42 bedrooms in the winter of 2016. Hope to see...

Reviewed 2 weeks ago via mobile

Stayed here for a few nights with work, the hotel is a little run down yes and needs a good re-furbishment, but it's comfy and beds are pretty new. My room had a very strange damp smell, but other than than it was fine. The restaurant is lovely, really nice food.

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Helpful?
Thank greenplane
Richard P, General Manager at Mercure Leeds Parkway, responded to this review

Dear Guest, Thanks you very much for your review and your kind comments about your stay. I am sorry that your allocated room smelt damp - we will look into this and rectify this. Hope to see you soon. Regards Richard Parker General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel in large mock-Tudor building on 2-1/2 acres next to Golden Acre Park & Nature Reserve. ... more   less 

Additional Information about Mercure Leeds Parkway

Address: Otley Road, Leeds LS16 8AG, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Price Range: ₹ 4,828 - ₹ 7,992 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Leeds Parkway 3*
Number of rooms: 118
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Also Known As:
Mercure Leeds Parkway Hotel Leeds
Ramada Leeds
Leeds Ramada
Hotel Style:
#4 Spa Hotel in Leeds
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Leeds Parkway staff and other travellers.
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13 days ago
3 months ago
scarborough
over a year ago

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Questions? Get answers from Mercure Leeds Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5