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Crowne Plaza Leeds

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#15 of 86 Hotels in Leeds
Certificate of Excellence
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Crowne Plaza Leeds
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1,603 Reviews from our TripAdvisor Community

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Showing 1,589: English reviews
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Reviewed 2 days ago NEWvia mobile

Recently stayed here for the first time,and building is going through extensive refurbishment so will give it benefit of doubt.We were allocated a room eventually only to find out it was already occupied,as an apology we were offered a complimentary bottle of wine which we never received and we're directed to an alternative room where the heating did not work.Sounds...

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Thank Andy R
Northampton, United Kingdom
Reviewed 4 days ago NEWvia mobile

Unacceptable noise until 7 pm. Air con not working. Moved twice only way to cool room to open windows and have the roar of traffic. The only plus is it will be better when done! Bedrooms are better and the other public spaces. Avoid for now!

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Thank allmylife
staffs
Reviewed 1 week ago NEW

Stayed here before so knew it was nice, the hotel is being refurbished & some parts look a bit dim but other than a small problem we encountered (which was addressed) we enjoyed our stay. Would like to stay again when the work is completed as it wasn't as good as the last time I stayed.

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Thank gordonstaffs
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred...

Reviewed 1 week ago NEWvia mobile

On first impression looked nice from outside walked through lobby but no one greeted us. Room we had took 19 mins to fill the bath 1/4 full despite being new. Later came back from eve out for all electrics to blow in the room. Lovely girl on reception immediately located us another room was much bigger than what we had...

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Helpful?
Thank Alyson C
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The feedback we receive from...

Philadelphia, Pennsylvania
Reviewed 1 week ago NEWvia mobile

When the refurb is done this place will be amazing. As it is, it's still a 5-star because of the staff. I've never stayed at a friendlier hotel. The girls at check in, the bartenders, the staff at breakfast, the housekeeping: all top notch. The management here must be doing something right. The rooms are getting refurbished, for now they...

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Helpful?
Thank Stephen R
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred...

Ossett, United Kingdom
Reviewed 1 week ago NEWvia mobile

I wish that I had known that refurb work was taking place when I booked, as I may then have chosen somewhere else. Let this be my warning to other potential guests. Scaffolding surrounds parts of the hotel, the reception has been gutted, certain corridors are off access, the restaurant is out of bounds and lots of banging can be...

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Helpful?
Thank Joseph H
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. I am sorry that the...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

I stayed in this hotel over 3 days incorporating Good Friday. The hotel is under refurbishment however it did not distract from the enjoyment of my stay. As I have said previously an stated, it is a bonus when you have good staff. That was my experience here. There was Alex on front desk very attentative polite and professional. Richard...

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Thank deb_ra24
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred...

Reviewed 1 week ago via mobile

We stayed here a couple of weeks ago. The hotel is about a 10-15 minute walk from the city centre of Leeds. Just turn right as you exit the hotel and it's then a straight walk into town. It was very clean and comfortable. We were on the third floor. Even though it's on a main road, the room was...

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Thank Weprephil
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, inparticular Alex as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as...

Cardiff
Reviewed 1 week ago

Spent 2 nights here visiting family. Large comfortable bed, adequate bathroom, good swimming pool and dinner in restaurant also good. Booked direct for best rate. Close to the centre of town and all amenities.

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Thank disleksik
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you...

Reviewed 2 weeks ago via mobile

Had a recent stay at the Crowne Plaza Leeds, the hotel was under some refurbishments at the time! Staff were all extremely friendly, only thing wrong was the extortionate £15 charge for parking! The pool and spa facilities were excellent and the room was clean, would recommend but maybe get the train here

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Helpful?
Thank Karim S
louisest, General Manager at Crowne Plaza Leeds, responded to this review

Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. With regards to car parking our charges are comparable to all of our competitors in the city and we do make the charges clear upon entry. Thank you for choosing Crowne Plaza...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern Hotel located in downtown area, 1/4 mile from Leeds train station. ... more   less 

Additional Information about Crowne Plaza Leeds

Address: Wellington Street, Leeds LS1 4DL, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Leeds
Price Range: ₹ 5,388 - ₹ 13,014 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Leeds 4*
Number of rooms: 135
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Also Known As:
Crowne Plaza Leeds Hotel Leeds
Leeds Crowne Plaza
Hotel Style:
#2 Spa Hotel in Leeds
#12 Luxury Hotel in Leeds
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Leeds staff and other travellers.
23 questions
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Manchester, United Kingdom
Weymouth, United Kingdom
over a year ago
Orlando
7 months ago
Lincolnshire, United Kingdom

See all questions (23)

Questions? Get answers from Crowne Plaza Leeds staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms are freshly refurbished and quiet.”
m0ntie25, 30 Mar 2017 | Read review
“For numbers below 30 i would recommend the Rounday 3 room it's perfect”
Daftlad1962, 28 Mar 2017 | Read review
“Until refurbishment completed, ask for a room as far away from work area as possible.”
524petere, 16 Mar 2017 | Read review
“I understand the top floor rooms will be completed first. Perhaps request one of those?”
anthony1979148, 11 Mar 2017 | Read review
“A must to get married here they are outstanding”
syandsarah, 28 Feb 2017 | Read review
5 of 5