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Excellent staff , from reception to departure nothing was too much trouble for them . Thank you so much , would I return ?definitely !! the staff members warmth and excellent customer service envelops you from start to finish . The building is under refurbishment...More
I've stayed at this hotel several times over the past ten years due to being booked in there on business trips where every expense is spared.
If you're planning on getting drunk on a massive night out in Cov and don't care where you end...More
Most awful place I've ever stayed!
Rooms tiny, smelly, warm, with views of a carpark. Toilets tiny, smelly, wet floors.
Poor service-reception staff don't look professional and clearly don't care about customer service.
Has a reputation as being somewhere people take others for...More
A qualified fire safety inspection of the dining room would close this hotel. The split upholstery was showing the stuffing or patched with black masking tape. this was also evident in parts of the bar The staff were very helpful, but the meals were well...More
I went and stayed here on saturday 23rd of feb have to say was very pleasent the staff were all great and friendly especially kate what a very pleasent woman she was made our stay enjoyable defo will go back again has had a great...More
Thank Scott H
Response from IbisCovManager, General Manager at Coventry City HotelResponded 30 July 2013
I would like to thank you for posting your review. We are very pleased that you enjoyed your stay and found our bar available 24/7 convenient. I will share your feedback with Katie in particular. I am sure that she will very much...More