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Highcroft Guesthouse

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Highcroft Guesthouse
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51 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Reviewed 7 July 2016

I read all the negative reviews but I still decided to give it go for a stay of 3 nights. And from my experience I can tell that it was not that bad and certainly not a disaster. I guess the fundamental reason for it is because I speak the same language as the staff at the guesthouse. However, I...

Thank Amogh D
Reviewed 5 June 2016

How amazing to read these other reviews about the dreadful service because I also had a very upsetting experience in connection with a booking that I made via Booking.com . Two days before I was due to go there I received a very unpleasant phone call from a woman there to say that my booking had been cancelled & I'd...

Thank Alastair T
Reviewed 1 June 2016 via mobile

Never ever use this place. Rude hosts grotty rooms and very poor food. Went there for business trip to Coventry will never darken their doorstep again. Greeted by a very rude host. Room was dirty and cold. Would have had a better nights sleep in the car.

Thank Sean W
Glasgow, United Kingdom
Reviewed 1 June 2016 via mobile

Rude and abrupt avoid at all costs. Worst customer service I have ever encountered. I was contacted 24 hours before my check inn time and was abruptly told there was a problem with my credit card and my booking was cancelled. I tried to discuss this with the woman on the phone who the. Re iterated booking cancelled and then...

Thank Emily G
London, Canada
Reviewed 31 May 2016

I urge people not to book this guest house . I booked my twin room via laterooms in February as We are going to see Bruce Springsteen concert at the Ricoh Arena . I was phoned this morning to say they were cancelling my booking as they were overbooked . Very rude on the phone and without even offering me...

Thank padders67
Reviewed 12 May 2016

I had booked through Expedia and arrived at about 7.30 p.m. after having cycled 165 miles from Sussex. The door was opened by a woman who asked me if I'd booked, and when I confirmed that I had and showed her the booking on my phone, she said that she had no record of it and waved a notebook at...

1Thank Martin E
Southend-on-Sea, United Kingdom
Reviewed 3 April 2016 via mobile

S**t hole was ironically what was written on the dust of our window!! I was surprised that other words weren't written on the skirting boards as the dust was pretty heavy. I found a sock, half bottle of water and 20p under the bed aren't I lucky!! The retokil insect catcher made me wretch a little. Our welcome was not...

2Thank Sarah L
London, United Kingdom
Reviewed 8 February 2016

Admittedly I have stayed here before and had a wonderful stay. On the most recent occasion my booking was cancelled without explanation, and I decided to cancel a second reservation with them. This second reservation I made online through their website. I have emailed them four times now and they have yet to acknowledge these emails, and I have called...

2Thank Rebecca S
London, United Kingdom
Reviewed 1 February 2016 via mobile

During my trip to Coventry i stayed at the Highcroft GuestHouse. Brilliant location 5 mins out from town centre BUT. On arrival it was raining and my coach had got me to coventry quite late. Baring in mind i had already made a reservation for this place. Once i had reached i had my wet jacket on with my hood...

Thank annonymousbasterd
Boston, United Kingdom
Reviewed 17 December 2015

I had booked this guest house for a business meeting in Earlsdon through Trip Adviser and had the necessary documents to prove this. However, was greeted at the door, having found it difficult to park the car nearby, by the owner who denied any knowledge of my booking. She was not interested when I said I would retrieve the paperwork...


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Additional Information about Highcroft Guesthouse

Address: 65 Barras Lane, Coventry CV1 4AQ, England
Region: United Kingdom > England > West Midlands > Coventry
Price Range: ₹ 3,630 - ₹ 5,403 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Highcroft Guesthouse 3*
Number of rooms: 4
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Questions & Answers

Questions? Get answers from Highcroft Guesthouse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't even go there”
 of 5 bubbles AlastairT852, 4 Jun 2016 | Read review
“Book in att the Day's Inn just around the corner which is also cheaper!!!!”
 of 5 bubbles Johnbikeclips, 14 Dec 2015 | Read review
“Go someplace else!”
 of 5 bubbles britlib2014, 2 Oct 2015 | Read review
“go somewhere else”
 of 5 bubbles muppysmum, 24 Jun 2015 | Read review
“We only saw our room, overlooking the garden. Would not recommend”
 of 5 bubbles sparling1952, 24 Mar 2015 | Read review
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