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Massive room, value for money, breakfast included, Iron & Hairdryer in the room. Air conditioning, Nice and friendly staff.
Compared to other hotels I have stayed in Birmingham this one is by far brought good value.
Staff were friendly, courteous and helpful.
Our room was very spacious, clean and comfortable. Although not far from main roads, the hotel was quite quiet. Tea and coffee making facilities and a welcome tray were great. Good sized bathroom and shower. Really comfortable bed.
Not the usual standard of HIE.
I’m a gold card holder for HI and usually stay for business trips. This is the worst one I’ve stayed in for a while. Stayed on the first floor where all the cooling/ heating had broken down and was...More
Response from Harpreet S, Front Office Manager at Holiday Inn Express Birmingham - Star CityResponded 4 days ago
Thank you for your feedback.
I apologise for the experience you had at our hotel.
We were having a slight issue with the aircon system in which the engineers have recently fixed.
I will be speaking with maintenance to see why there were...More
I have stayed here on previous occasions and thought it about time I gave it the recognition it deserves.
This place is a very well run hotel with excellent staff and great location. The rooms are spacious and always spotlessly clean. Although the hotel is...More
Hotel provided just what it stated for the price. There is nothing flash about the hotel, but it is also not in the bargain bucket.
The room was clean and the bedding fresh.
The bathroom was spotless with clean towels.
Breakfast was functional rather than...More