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PREMIER SUITES Birmingham

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227 Reviews from our TripAdvisor Community

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Showing 226: English reviews
London, United Kingdom
Reviewed 26 August 2016 via mobile

The apartment was amazing the stay was good! clean and well looked after. The staff at the reception was amazing and very helpful as they helped us with any queries we had and we wanted to extend our stay. Our rooms was nice and spacious. Deffo would go again!

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Helpful?
1Thank inspiredbyus
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Hussain, Thank you for taking the time to post a review. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I will pass your comments to the staff and I am looking forward to welcome you again in the future at Premier Suites Birmingham. Kind Regards, Flori Carp Cluster General Manager

Reviewed 21 August 2016 via mobile

My colleague and I stayed in this apartment for two nights in July. I chose this place as it was good value.... 2 bedroom apartment for 2 nights= £298. All the rooms are very spacious, both bedrooms are double. All rooms and equipment were clean. We pre-booked our parking in advance. Parking was a bit of a squeeze, but no...

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1Thank ian g
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Ian, Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Zurich, Switzerland
Reviewed 14 August 2016 via mobile

The 1 bedroom apartment was spacious but quite old fashioned. The building is very hot, even with the windows open. During the night it was quite noisy because of the market hall next to the building. The bed is very good. It is ok but there are more comfortable alternatives in the area for the same price.

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Helpful?
Thank Enjoy1962
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you find the apartment to be spacious and the bed comfortable. I would like to advise that our apartments are competitively prices for what they offer. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Pontypridd, United Kingdom
Reviewed 11 July 2016 via mobile

The apartment was clean and had all the adequate furnishings needed. Staff were friendly and the location very good (city centre location). We would not be staying again due to the temperature of the place and the noise outside. Although the apartment had a fan, I didn't find this until I had woke up several times, frustrated after a few...

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Helpful?
Thank Alex_Patters
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Alex, Thank you for taking the time to post a review. I am really sorry that the apartment was hot, we have provided each apartment with a fan to ensure guests are comfortable when the temperature is high outside. I would like to apologise for the inconvenience casued. Kind Regards, Flori Carp Cluster General Manager

Reviewed 25 June 2016 via mobile

So the fact that this is an apartment right in the centre for a decent price is pretty awesome however there are some major downsides. The security guy doesn't know what he's doing. A surprise £250 security deposit. Twice as much as we paid anyway. One big towel between two. The bed sinks so much I felt I was about...

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Helpful?
1Thank Matt S
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Matt, Thank you for taking the time to post a review. I am really sorry about the issues you had during your stay. We employ a security company to provide security services over weekend, I will address the issue with the company. On our confirmation email it is clearly stated about the security deposit, I am really sorry that...

Guernsey
Reviewed 8 June 2016

Stayed here for four warm nights in June. The apartment was absolutely fine, spacious and clean. The check in staff were very friendly and pleasant. The cost was reasonable. So why no five star rating? For reasons beyond their control. The best and worst aspect of these apartments is their location. It is really central and convenient to most city...

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Helpful?
1Thank RufusRoffey
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for your lovely comments, I will pass them on to the team. I am sorry about the noise issue, but being a city centre location, sometimes it is behind our control, but we try our best to provide abest solution for it. Kind Regards, Flori Carp Cluster General Manager

Solihull, United Kingdom
Reviewed 24 April 2016

Nice property. Check in was quick and easy (not much customer conversation or niceties but got the job done). Apartment was nice - lots of room and lovely to have so much space. Very clean and practical. Kitchen area with everything you'd need including a fridge and washing machine. Big telly, sofa, plenty of plug sockets, safe in the bedroom...

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1Thank Victoria H
premaptsbristol, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Victoria, Thank you for taking the time to posta review. I am glad that you enjoyed staying in our apartments and I am looking forward to wlecome you again in the future. Thank you for bringing to my attention the customer service level, further training took place to ensure all our guests will receive a high level of customer...

Birmingham, United Kingdom
Reviewed 21 April 2016

I never stayed at Premier suites Birmingham before , so I looked at the reviews and there were good, i even went in person to view, to be absolutely sure. I booked for the weekend and went again to Premier suites Birmingham to do this. On their website it mentions if you book direct you will get a Free bottle...

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7Thank toni2017
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. We welcome both positive and negative feedback in order for us to continually improve our service. I am really sorry that you didn’t enjoy staying with us, we have tried really hard to ensure your issues have been dealt with immediately and in a professional manner. Please...

Singapore
Reviewed 20 April 2016

I did a last minute booking for a 3 week stay in January this year. We booked a 1 bedroom place and Miriam (who was fantastic!) provided us with an apartment on the 3rd floor above Cafe Soya facing the front of the building. Couldn't have asked for a better stay. Parking for 3 weeks was cheap. It was £45...

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1Thank Mlee21
premaptsbristol, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and scored us top marks for accommodation and service received. I will pass your comments to Miriam, I am lucky to have such dedicated staff. I am looking forward to welcome you again soon. Kind Regards, Flori Carp...

glasgow
Reviewed 13 April 2016 via mobile

First stay in this particular location though have stayed in Premier Suites at other locations. Stayed here for one night on business. I travel a lot on business and tend to stay in serviced apartments rather than hotel rooms as the accommodation is generally more spacious, better laid out and there is a self catering option if you dont fancy...

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Helpful?
2Thank MaccaGlasgow
premaptsbristol, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that our apartment suited your needs very well and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about PREMIER SUITES Birmingham

Address: 38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: ₹ 4,548 - ₹ 13,034 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PREMIER SUITES Birmingham 4*
Number of rooms: 67
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Also Known As:
Premier Apartments Birmingham Hotel Birmingham
Premier Apartments Hotel Birmingham
Birmingham Premier Apartments Hotel
Hotel Style:
#7 Green Hotel in Birmingham
#26 Luxury Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from PREMIER SUITES Birmingham staff and other travellers.
2 questions
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Cwmbran, United Kingdom

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Questions? Get answers from PREMIER SUITES Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I often stay and have sampled most floors - they are all good”
 of 5 bubbles DeniseC38, 26 Oct 2016 | Read review
“Get a room at the back - and high up”
 of 5 bubbles qhammer, 16 Oct 2016 | Read review
“Buy bottled water as the tap water taste funny/different.”
 of 5 bubbles michaelgE4051BS, 31 Aug 2016 | Read review
“Front apartments are better.”
 of 5 bubbles Mlee21, 20 Apr 2016 | Read review
“avoid room 303”
 of 5 bubbles damians136, 5 Apr 2016 | Read review
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