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PREMIER SUITES Birmingham

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227 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Frome, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Once you have found this place and been able to park it is okay if you are on business. I paid an extra £12 to park and struggled to find a place. A bit of a pain once you have parked to then have to put a paper permit on the dashboard. Nothing wrong with the apartments. I have stayed... More 

Helpful?
Thank tim p
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. I would like to advise that we have limited parking spaces and they are competitively priced. Kind Regards, Flori Carp Cluster General Manager More 

1 review
Reviewed 2 weeks ago via mobile

This place is a joke got there to find the place freezing cold balcony doors wide open and a room full of moths. When running a bath the water was yellow and vile .wont be recommending these apartments to anyone

Helpful?
Thank Doris F
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Doris, Thank you for taking the time to post a review. I am really sorry that you issues with your apartment, I have passed your comments to housekeeping and maintenance department and further training will take place. Kind Regards, Flori Carp Cluster General Manager More 

Telford, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 October 2016

Haven't managed to get away for a while so I was interested in any changes following their relaunch from Premier Apartments to Premier Suites - delighted to report No Change. Still the best value around and I still am amazed people still go to boring hotel rooms instead of here. Booked 2 nights in December as "Mother" is coming so... More 

Helpful?
Thank Denise C
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Denise, Thank you for your lovely comments, I am delighted that you enjoyed staying with us again and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

Birmingham, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 October 2016 via mobile

Stayed here for two nights and I have to say immediately I felt quite shut in and claustrophobic. The hallway was spacious but the bedroom was hollow, cold looking and was onlooking the back of what appeared to be a restaurant and where all the rubbish was because there was constant noise and it was unbearable, trolleys crashing into each... More 

Helpful?
Thank Amanjeet G
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Amanjeet, Thank you for taking the time to post a review. I am really sorry about the issues you had with your apartment, we have checked the bed and there was nothing wrong with the bed and I would like to apologise for any inconvenience caused. Our apartments are fairly priced for what they offer and I can assure... More 

Chorley, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

This was about 10-15 minutes by train/foot to the NEC, where we'd had an event. My Director was a little apologetic for this, (as we usually stay on the NEC complex) but he needn't be. We all had individual rooms (usually we'd share), so I think for the price he was a little "curious" as to what the rooms would... More 

Helpful?
Thank franny733
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Franny, Thank you for your lovely comments and for scoring us top marks for your stay. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

Richmond-upon-Thames, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 October 2016

Have stayed here twice ... first time the room smelt of curry, the second time of smoke. One night all the electricity in the room fused...It's that sort of place. Rooms are decently sized, but it all feels a bit battered. And if you're at the front it can be noisy. On the up side, reception staff are very friendly... More 

Helpful?
Thank qhammer
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am really sorry about the issues you had during yous tay, I have passed your comments to maintenance department and further training will take place. Please accept my apologies for the inconvenience caused. I hope that won't deter you from using our apartments in the future. Kind... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016

It is in a very good location but as the other reviews suggest, there are a few things that need work. The internet is not good at all and you can hardly load anything on it. The washer/dryer is confusing to use and you only get one towel per person to use. The utensils you get in the kitchen are... More 

Helpful?
Thank xblue 1
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. The free internet provided is for general browsing and emails and we have a paid high speed internet available as well. Kind Regards, Flori Carp Cluster General Manager More 

1 review
Reviewed 27 September 2016

I have no idea why this place is rated as luxury, because it sure isnt. The place is average. A bit worn of here and there. Most of the staff were grumpy, except for 1 lady in the reciption who were very nice. The houeskeeping was next door, so i took out our full garbage bag to her, so that... More 

Helpful?
Thank jeanette95
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Jannette, Thank you for taking the time to post a review. I will pass your comments to the staff and further training will take place with housekeeping department and maintenance. I hope that won't deter you from using our apartments in the future. Kind Regards, Flori Carp Cluster General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2016 via mobile

I stayed at Premier Suites while attending the NEC. The only plus point I could make is its close proximity to New Street station so very handy for travelling. The apartments are dated and worn and could certainly benefit from a make over. On checking in, I discovered my apartment had used condoms on the window ledge of the bedroom... More 

Helpful?
1 Thank Chalan F
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Chalan, Thank you for taking the time to post a review. I am really sorry about the issues you had during your stay, we have tried our best to rectify the situation. I have raised the issues with the housekeeping department and further training will take place. Once again, please accept my apologies for the inconvenience caused. Kind Regards,... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 August 2016

The car park is around the back, with drunken homeless men gathering in the gate way this was not a good first impression, however on arrival the receptionist was very welcoming and we received a complementary bottle of wine. The apartment is outstanding. It had been newly painted and everything was in good condition throughout. The apartment was very clean... More 

Helpful?
1 Thank Michael G
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Michael, Thank you for taking the time to give us your feedback. I am delighted that you enjoyed staying with us and scores us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about PREMIER SUITES Birmingham

Address: 38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: ₹ 4,318 - ₹ 16,793 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PREMIER SUITES Birmingham 4*
Number of rooms: 67
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Also Known As:
Premier Apartments Birmingham Hotel Birmingham
Premier Apartments Hotel Birmingham
Birmingham Premier Apartments Hotel
Hotel Style:
#7 Green Hotel in Birmingham
#26 Luxury Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from PREMIER SUITES Birmingham staff and other travellers.
2 questions
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Cwmbran, United Kingdom

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Questions? Get answers from PREMIER SUITES Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I often stay and have sampled most floors - they are all good”
 of 5 bubbles DeniseC38, 26 Oct 2016 | Read review
“Get a room at the back - and high up”
 of 5 bubbles qhammer, 16 Oct 2016 | Read review
“Buy bottled water as the tap water taste funny/different.”
 of 5 bubbles michaelgE4051BS, 31 Aug 2016 | Read review
“Front apartments are better.”
 of 5 bubbles Mlee21, 20 Apr 2016 | Read review
“avoid room 303”
 of 5 bubbles damians136, 5 Apr 2016 | Read review
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