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Crowne Plaza Hotel Birmingham NEC

Expedia.comUS$ 138*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 163*
US$ 138*
US$ 140*
US$ 163*
US$ 138*
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Crowne Plaza Hotel Birmingham NEC
Crowne Plaza Hotel Birmingham NEC
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1,660 Reviews from our TripAdvisor Community

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Showing 1,636: English reviews
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Reviewed 3 days ago NEWvia mobile

This venue is ideal for small to medium sized business meetings. Good road, rail and air links and also adjacent to the NEC. Catering is acceptable and ample parking. Remember to advise reception of your registration number however as signage to do this is poor.

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Helpful?
1Thank NAS816
LICHFIELD, STAFFORDSHIRE
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

My friend booked 2 twin rooms at the Crowne Plaza on 6th May as we were going to see Take That. We arrived at the hotel at about 11.30 knowing that we couldn't check in until after 2pm. Not a problem. Our bags were placed in a secure room and off we walked to the train station to pop into...

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Helpful?
Thank MILLS0902
About Hotel's Favourite Review
Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Mills0902, I am really pleased you enjoyed your stay with us and in particular your room and the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! We appreciate the recommendation and look forward to welcoming you back soon. Warmest regards Nikita Agrawal, Hotel Manager

Dudley
Reviewed 4 days ago NEW

Stayed At hotel before going to airport. Nice place and good facilities surrounding ,shopping ,cinima,dinning next door. Fantastic to be able to leave car there all week why you go off on holiday and come bk knowing it's safe.dinning was nice food but expensive and chef we were told was new and forgot to warm our purchased warm bread with...

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Helpful?
Thank Yvonne Hart H
Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Yvonne Hart H, Thank you for your review. I am pleased that you enjoyed most aspects of your stay, however I would like to apologise for the shortfalls you experienced. Your comments will be the subject of a remedial training review with the team so that your disappointment could not be repeated. I sincerely hope to have the opportunity...

Reviewed 1 week ago via mobile

Hotel was a lovely place but OMG the hotel policies took over not giving the customer what they wanted .. the staff where mostly miserable and ignorant apart from one geezer on the front desk .. nothing wrong with the hotel but there was no extra mile for the customer

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Helpful?
Thank Sarah H
Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Sarah H, I am pleased that you enjoyed most aspects of your stay, however I would like to apologise for the shortfalls you experienced in regards to service. I assure you this does not hold with our normal standards of going the extra mile. Your comments will be the subject of a remedial training review with the team so...

co durham
Reviewed 1 week ago

we stayed here on the return from our holiday in Thailand .the room was very clean and tidy .I loved the fact it had a bath as well as a very good shower .plenty off tea and coffee and water in the room .we had a great sleep the bed was comfy .we had food on the night it was...

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Helpful?
Thank brodie36
Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Brodie36, I am really pleased you enjoyed your stay with us and in particular your room and the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! I hope you had a fantastic time in Thailand!! We appreciate the recommendation and look forward to welcoming you back soon....

Denver, Colorado
Reviewed 1 week ago

The hotel is woefully uncomfortable. The bed was sagging in the middle with the mattress coils pressing into my back. The pillows were hard and lumpy causing my neck to crick. After suffering a bit of food poisoning (not at the hotel restaurant), I called for room service the following evening, requesting just some plain rice and a couple of...

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Helpful?
Thank jb1122334455
Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear jb1122334455, Thank you for your review. I am extremely sorry to hear this feedback, I would apologise profusely for these error's. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure this does not happen again. We really hope this does not prevent you from returning to...

Liverpool, United Kingdom
Reviewed 1 week ago

My husband and I stayed at this hotel for one night. Check in was quick although the receptionist did get our booking confused with someone else's which could have been an issue had I not realised. Our room was clean and tidy - all we needed for one night was provided. We had dinner in the hotel bar which was...

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Helpful?
Thank shoefanatic
Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Shoefanatic, Thank you for your review. I am pleased that you enjoyed most aspects of your stay, however I would like to apologise for the shortfalls you experienced on check in. Your comments will be the subject of a remedial training review with the team so that your disappointment could not be repeated. I sincerely hope to have the...

Letchworth, United Kingdom
Reviewed 1 week ago via mobile

These types of hotel tend to be a means to an end. Somewhere convenient to stay with a known reputation and the ability to charge near premium prices as it is mainly business people staying there. The facilities are all there, the bed was extremely firm and the bar food acceptable. For one night it was fine.

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Helpful?
Thank Robin M
Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Robin M, Thank you for taking the time to review the hotel. Your feedback is appreciated. Kind Regards, Nikita Agrawal, Hotel Manager

Bristol, United Kingdom
Reviewed 1 week ago

Stayed here recently and on arrival was told my reservation had been cancelled because my credit card was not valid. The card was a Priority Club credit card which IHG had withdrawn from and I inadvertently overlooked the fact that I had closed the account as a result. I was told by Reception they had called me 3 times to...

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Helpful?
Thank Wattsisname
Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Wattsisname, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for this error. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure this does not happen again. We really hope this does not prevent you from returning to...

Osmotherley, United Kingdom
Reviewed 2 weeks ago via mobile

V convenient for visit to NEC. Typical business hotel - open plan bar merging with lobby and not much character. Bedroom was v uncomfortably hot and couldn't turn down Aircon Reception did compensate by not charging the standard £10 parking charge Good buffet breakfast

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Helpful?
Thank Ian G
Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Ian G, Thanks for your review. I am pleased that you enjoyed most aspects of your stay, however I would like to apologise for the shortfalls you experienced. Your comments will be the subject of a review with the Maintenance team so that your disappointment could not be repeated. I sincerely hope to have the opportunity of welcoming you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 

Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: ₹ 6,915 - ₹ 22,942 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Hotel Style:
#15 Business Hotel in Birmingham
#21 Luxury Hotel in Birmingham
#33 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Birmingham NEC staff and other travellers.
16 questions
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Birmingham, United Kingdom
3 months ago
Luton
7 days ago
Bristol, United Kingdom
3 months ago
Dickson, Tennessee
London, United Kingdom
6 months ago

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Questions? Get answers from Crowne Plaza Hotel Birmingham NEC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very helpful nothing was too much trouble.,check out travargo ect before you book direct may be cheaper”
yvonneharth, 23 May 2017 | Read review
“Book early”
charlestrace, 12 May 2017 | Read review
“Junior suites are marginal extra value”
983anthonyh, 24 Apr 2017 | Read review
“150 nice lake view”
tinamE3758NK, 13 Apr 2017 | Read review
“Very nice view of lake from some rooms”
smiffy2017, 13 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 138* /night
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Hotwire.comUS$ 138
TripAdvisorUS$ 138
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Prices are for 1 room, 2 adults
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