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Crowne Plaza Hotel Birmingham NEC

1,803 reviews
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Traveller (212)
Room & Suite (195)
Dining (53)
Overview
  • Excellent30%
  • Very good43%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“lake view”(31 reviews)
“pillow spray”(22 reviews)
“genting arena”(62 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
4.0 Star Hotel
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Reviews (1,803)Write a Review
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543
726
301
123
84
Show reviews that mention
All reviewslake viewpillow spraygenting arenaresorts worldshuttle buscomplimentary waterreception staffbusiness hotelbuilding workcar parkclose to the airportgood nights sleepbreakfast was excellentfollowing morningstayed here for one nightbuffet stylenight's sleep
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1 - 5 of 1,777 reviews
Reviewed 2 days ago via mobile

After 7 years of loyal custom as a Platinum Elite member, with only reasonable expectations and standards I am appalled at my experience at the end of my recent stay, and the disgraceful manner of the Guest Relations Executive following my polite complaint. The car...More

1  Thank David503790
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Nicely appointed hotel within really handy walking distance of NEC for my conference, as well as the ResortWorld (for eateries and shopping). Very clean, tidy and with friendly staff. Complementary bottles of still and sparkling water waiting in the room on arrival. Nice range of...More

Thank Roger W
Response from Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NECResponded 4 weeks ago

Dear Roger W, I am really pleased you enjoyed your stay with us and in particular your room and the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! We appreciate the recommendation and...More

Reviewed 4 days ago via mobile

The hotel is the perfect location for visiting events at the NEC or going to concerts at the Genting Arena, both of which are a 2-3 walk away. It’s a fairly generic conference style hotel, the staff didn’t seem particularly over enthusiastic or engaging about...More

Thank Top_Tasters
Response from Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NECResponded 2 days ago

Dear Top_Tasters Thank you for your review of the hotel, We are very sad to hear of the many inconveniences that you experienced while staying with us, especially with your bedroom and the experience you had with the staff, your comments will be passed onto...More

Reviewed 1 week ago via mobile

Lovely hotel. Ideal for us to stay next to Genting arena. Rooms very clean and tidy. Ironing board trouser press in room. Safe.. as well. Beds comfortable. Bar area busy but nice. Easy access to Genting arena.More

1  Thank David L
Response from Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NECResponded 1 week ago

Dear David L, Thank you very much for your wonderful review of the hotel. Your feedback is very much appreciated, and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to welcoming...More

Reviewed 1 week ago

A warm welcome from reception greeted us and we were efficiently checked in. The room was spotlessly clean and very comfortable, although I thought the twin beds in our room were a little on the small side, that aside the room was very comfortable with...More

Thank KarenWiles
Response from Nikita Agrawal A, Manager at Crowne Plaza Hotel Birmingham NECResponded 1 week ago

Dear Karen Wiles, Thank you for your lovely review of the hotel, We are very happy with the feedback you have left for us and happy to hear that you enjoyed your overall experience. your comments regarding the breakfast staff at the Crowne Plaza Birmingham...More

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Traveller (212)
Room & Suite (195)
Dining (53)
Pool & Beach (1)
Hotel & Grounds (205)
Bathroom (12)
Business Centre & Event Rooms (2)
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 92 - US$ 428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Birmingham
#20 Luxury Hotel in Birmingham
#33 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 92 - US$ 428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Birmingham
#20 Luxury Hotel in Birmingham
#33 Romantic Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
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