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Malmaison Birmingham

The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Town Hall Birmingham
    0.3 km
  • 4 star hotel
  • Free Wifi
Reviewed 2 days ago
Strictly brilliant
Booked this hotel to go to the Stricky tour. The hotel was... more
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2,060 Reviews from our TripAdvisor Community

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Showing 2,046: English reviews
Reviewed 2 days ago NEWvia mobile

Hotel location is superb to visit central Birmingham and 1/2 hour away from the NEC where we were visiting an exhibition. After a 2 1/2 Hour drive we arrived at reception to be told that they didn't have a room for us ,after some debate it transpired they were searching their system under our first name rather than surname .Not...

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Thank Graham B
DEVON
Reviewed 2 days ago NEW

Booked this hotel to go to the Stricky tour. The hotel was fan-tas-tic. Perfect location in the city centre, within walking distance of the N.I.A.. The hotel staff were wonderful despite being under a lot of stress looking after the Strickly family. Our room was fab-u-Lous, so large for being in the city centre. Will come again, and would recommend....

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Thank adeandsylv
Reviewed 2 days ago NEWvia mobile

My partner and I stayed here mid January. Bed was super king and clean, nice hot power shower Nice n quiet too Didn't use the mini bar as quite pricey. There is a Tesco on the other side of the mailbox Tip : ask for quiet room

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Thank Dan L
Reviewed 3 days ago NEW

i stayed at this hotel roughly a year ago and was quite impressed so looking forward to a second stay this january. How utterly disappointed I was! after a fun day of meetings i was able to check in to my room on the 6th floor to find the duvet did not properly fit the bed, there was rubbish left...

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3Thank Jaxblondeb
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Jaxblondeb, I am sorry to hear you did not enjoy your stay with us and I would like to sincerely apologise for the issues you encountered. Had you raised these issues with a member of our team during your stay I'm sure we could have worked to resolve these for you however I do appreciate your feedback and I...

Coventry, United Kingdom
Reviewed 4 days ago NEW

I stay here very frequently, i highly recommend as it is perfectly located for restaurants in the Mailbox and City night life. reception staff are helpful and friendly, I normally stay in a Double room. I advise that you book the room online using their deals they have for example. Room, Cocktails, Breakfast, Evening Meal and Bottle of Wine Bundle...

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1Thank Deano150
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Deano150, Thank you for the fantastic review of your stay with us at Malmaison Birmingham & for taking the time to share this. It is always nice to read that our guests enjoyed their stay & I am really pleased that we got things right for you. I hope that we will see you back again soon. Very best...

Gorsedd
Reviewed 4 days ago NEW

Great location with reduced parking fees, and only a few minutes walk to New Street Station. Rooms varied in size but all where of a good size, all beds where large king size with quality mattresses and pillows, linen was excellent. Bathrooms where very clean but getting a bit dated with the shower over the bath. Towels large and very...

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1Thank Ian H
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Ian H, Thank you for taking the time to post your review of your stay with us at Malmaison here on TripAdvisor. It was really nice to read your comments & I will make sure that the team are thanked for making your stay enjoyable. I hope that we will see you back with us very soon. Very best...

Biggleswade, United Kingdom
Reviewed 4 days ago NEW

Fantastic room, big and comfortable, good minibar, retro lighting (proper retro not the original still the after 30 years!!) power shower, iron in room. Bed big and comfortable, extra pillows and cushions comp soap etc really nice, all round very A1, downstairs bar in great and the cocktails are legendary (esp the blackforest martini) only downside....breakfast was low

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Thank jandmtennant
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Jandmtennant, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with Mal. I hope that you will be a regular visitor to us here at Malmaison Birmingham. Very best regards Damian

Reviewed 6 days ago NEW

Recently booked and stayed in the Havana Suite for my partner's birthday. It was ok, but not quite as good as I would have expected. I called reception to order drinks for the room, and they forwarded me to the bar. The bar then asked why we were calling them and not room service, but did take our order. Overall,...

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2Thank Sarah S
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Sarah, Thanks for taking the time to share your experience of your stay with us here in Birmingham. It was disappointing to read that you didn't love your stay in our Havana Suite - feedback regarding this room has always been highly positive so we would love to hear from you and get further details on how we could...

London, United Kingdom
Reviewed 1 week ago

Stayed over Xmas - left Boxing Day - and I felt dirty. Everything seems to be painted black - great for SM dungeons or the 1980's but today? Had an argument with the lady on breakfast duties - really un-necessarily aggressive - you will sit here - no I wont - you will etc. The AC was dead/dying so room...

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3Thank dwalton2000
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear dwalton2000, Thank you for the recollection of your recent stay. Clearly the decor isn't something that suits everybody's tastes which I'm sorry to see. As a hotel we always try and resolve things at the time so it's frustrating to hear of issues with other guests retrospectively, as had you raised this with a member of our team during...

Reviewed 1 week ago

Stayed here for one night with my partner on 07/01/2017 we booked the date night package where you get a room meal and breakfast which we were looking forward to then an evening around the mailbox. The room was lovely no complaints checked in quickly everything good. Booked into dinner went to the restaurant took someone 15 minutes to bring...

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Helpful?
2Thank Lauren G
Damian G, Manager at Malmaison Birmingham, responded to this review

Dear Lauren, Whilst I'm glad to see that the room was to your liking, please accept my apologies that your stay wasn't as either of us would have expected from a restaurant perspective. I hope you will give us another opportunity to show you what we can do. Very best regards, Damian

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Birmingham

Address: The Mailbox 1 Wharfside Street, Birmingham B1 1RD, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: ₹ 7,936 - ₹ 14,691 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Birmingham 4*
Number of rooms: 189
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Also Known As:
Malmaison Birmingham Hotel Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Hotel Style:
#4 Spa Hotel in Birmingham
#11 Luxury Hotel in Birmingham
#24 Business Hotel in Birmingham
#33 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Birmingham staff and other travellers.
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Questions? Get answers from Malmaison Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There was no need for an upgrade to a superior room, My tip? Relax and enjoy.”
 of 5 bubbles adeandsylv, 22 Jan 2017 | Read review
“Go for the deals they have on their website”
 of 5 bubbles Deano150, 20 Jan 2017 | Read review
“Don't get a room by the lifts.”
 of 5 bubbles , 20 Jan 2017 | Read review
“Make sure you leave plenty of time for breakfast (service slow)”
 of 5 bubbles jandmtennant, 20 Jan 2017 | Read review
“Don't pay extra for the Havana Suite.”
 of 5 bubbles , 18 Jan 2017 | Read review
5 of 5