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07/05/2017 08/05/2017
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    Macdonald Burlington Hotel

    Burlington Arcade, Birmingham B2 4JQ, England
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 23
    US$ 109
    US$ 87
    US$ 96
    US$ 92
    Traveller (459)
    Room & Suite (138)
    Dining (29)
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    Overview

    • Excellent37%
    • Very good33%
    • Average17%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “lovely hotel” (128 reviews)
    “train station” (118 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    4 Star Hotel
    All hotel details
    Premier Inn Birmingham City Centre (New St Station) Hotel
    1,718 reviews
    #2 of 118 hotels in Birmingham
     
    Staying Cool at the Rotunda
    896 reviews
    #1 of 118 hotels in Birmingham
     
    Hotel La Tour
    2,319 reviews
    #9 of 118 hotels in Birmingham
     
    Malmaison Birmingham
    2,162 reviews
    #24 of 118 hotels in Birmingham
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Reviews (2,920)
    Traveller rating
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    11 - 15 of 2,920 reviews

    Reviewed 1 week ago via mobile

    We stayed on a Sunday night for a meeting on Monday. Food was excellent. The waiter explained everything on the menu well. Rooms a little tired looking but lovely toiletries. Breakfast was a bit sparse and tasted value beans and sausages. Staff all welcoming and...More

    Thank Davinder S
    Response from James B, General Manager at Macdonald Burlington Hotel

    Dear Davinder S Thanks for your review. I am glad you enjoyed your stay overall and appreciate your constructive feedback. I will share your comments with the team as I know they will be motivated by it. I hope we will have the opportunity of...More

    Reviewed 1 week ago via mobile

    The staff are fab at 'The Burlington' and will always go the extra mile to help you and make feel like a VIP. The concierge helped to advise us which mode of transport was best to use from the city centre to the NEC and...More

    Thank Sian B
    Response from James B, General Manager at Macdonald Burlington Hotel

    Dear Sian B Thanks for such a detailed review. I am really pleased you enjoyed your stay with us - especially the friendliness of the team! We appreciate your helpful feedback which I will share with the team as I know they will be encouraged...More

    Reviewed 1 week ago

    This is as near to the centre of Birmingham as you can get. Adjacent to Birmingham New Street station, situated in the main pedestrianised street with all the shops and business locations to hand. The staff were the usual Macdonald high standard as were the...More

    Thank Peacorp
    Response from James B, General Manager at Macdonald Burlington Hotel

    Dear Peacorp Thank you for your review following your stay. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it. We hope to welcome you back soon. Kindest regards James James...More

    Reviewed 1 week ago

    Checking in was a smooth process. The hotel is beautiful. I booked a feature room which included a four poster bed. The room was spacious and well presented. This room was an inside room so could not hear the noise from the trams and trains...More

    Thank vprecious
    Response from James B, General Manager at Macdonald Burlington Hotel

    Dear vprecious Thank you for your review of the Macdonald Burlington following your recent stay. I was pleased to learn of your enjoyment. I really appreciate you taking the time to recommend us and share your view of the hotel. We hope to welcome you...More

    Reviewed 2 weeks ago via mobile

    Stayed two nights for business, had a conference in the day which was very well organised and the food very good. Breakfast had a good choice but was so busy the service although very friendly a little disorganised and spread over two areas which was...More

    Thank Virginia K
    Response from James B, Manager at Macdonald Burlington Hotel

    Dear Virginia K Thanks for your review. I am pleased that you enjoyed most aspects of your stay; however, I would like to apologise for the shortfalls you experienced. Your comments will be the subject of a remedial training review with the team so that...More

    Premier Inn Birmingham City Centre (New St Station) Hotel
    1,718 reviews
    #2 of 118 hotels in Birmingham
     
    Staying Cool at the Rotunda
    896 reviews
    #1 of 118 hotels in Birmingham
     
    Hotel La Tour
    2,319 reviews
    #9 of 118 hotels in Birmingham
     
    Malmaison Birmingham
    2,162 reviews
    #24 of 118 hotels in Birmingham
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 95 - US$ 219 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Birmingham
    • #9 Family Hotel in Birmingham
    • #17 Luxury Hotel in Birmingham
    • #19 Romantic Hotel in Birmingham
    • #27 Business Hotel in Birmingham
    Photos
    Traveller (459)
    Room & Suite (138)
    Dining (29)
    Hotel & Grounds (277)
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    Nearby Attractions
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    Questions & AnswersAsk a question
    markgreen2015
    Hi there we are booked in and attending the CEVA awards on April 5th. Do you have a discounted parking rate at the NCP New St car park, if yes how do I get it? Thanks Mark
    1 April 2017|
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    linda t
    is there lifts to all floors
    1 December 2016|
    Answer Show all 3 answers
    Response from Elizabuff | Reviewed this property |
    There are lifts to all floors but often there are then steps. I was on the second floor and still had two sets of stairs to climb after using the lift. I would advise asking when booking to make sure about this if you... More
    0
    Votes
    Csmackey
    I have a suite booked for December 4th and I'm wondering where is it best to park for an overnight stay?
    14 September 2016|
    Answer Show all 3 answers
    Response from simon d | Reviewed this property |
    Not sure as I came by train
    0
    Votes
    Room Tips
    "Get one facing the internal courtyard"
    Read review
    "surprisingly quiet rooms, even the ones looking out onto New Street."
    Read review
    "Ask for a room which does not overlook thr metro"
    Read review
    "Rooms at front (New Street) can be noisy with late revelers."
    Read review