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Macdonald Burlington Hotel

Hotwire.comUS$ 95*
View Deal
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 114*
US$ 95*
US$ 114*
US$ 95*
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Macdonald Burlington Hotel
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2,947 Reviews from our TripAdvisor Community

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Showing 2,911: English reviews
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Coventry, United Kingdom
Reviewed yesterday NEW

Had a lovely one night stay , we were checked in by Richard who I have to say is so lovely and welcoming. He always remembers us as we are regular visitors, it just makes it so nice and personal we had a lovely room on forth floor, very clean and spacious . We ate in the resturant which I...

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Helpful?
Thank Patriciaobrien
Hook, United Kingdom
Reviewed yesterday NEWvia mobile

This hotel is perfect. Perfect staff, perfect location and perfectly cosy! I was on a business trip and had booked into a hotel called The Britannia (avoid The Britannia at all costs, it's a horrible) it was an awful experience so at 7pm in the evening I went to The Burlington in the hope they had a room for me....

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Thank ermth23
Wolverhampton, United Kingdom
Reviewed 2 days ago NEW

Stopped at this hotel for only one night,thankfully.Absolutely impossible to sleep.We were on the fourth floor but we may have been sleeping on the pavement.So noisy,people shouting outside.There is double glazing but obviously doesn't work.Me and my partner were both shattered in the morning.Would not reccommend

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Helpful?
Thank kmpag
Adelaide, Australia
Reviewed 3 days ago NEW

If you arrive in Birmingham by train, you leave New Street Station and walk straight into this hotel. So convenient! The lobby and reception area is large and glitzy with shiny marble floor and gold fittings. In fact there are large opulent lounge areas in various parts of the hotel. This is an old hotel which has been carefully modernised...

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Helpful?
Thank Paul S
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear Paul S Thanks for your review. I am glad you enjoyed your stay and appreciate your detailed and constructive feedback. I will share your comments with the team as I know they will be motivated by it. Please be assured that your feedback will also be shared with our property team at our Head Office. I hope we will...

Uttoxeter, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stopped for one night. Huge room which was clean and tidy. Large bathroom. Bed was very comfortable although it was a small double. It is in an excellent location in the city. I would recommend this hotel as a place to stay in Birmingham.

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Helpful?
Thank honestnick
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear honestnick Thank you for taking the time to write your review. Your kind comments are really appreciated and I will be sure to pass them on to my team! We hope to welcome you back soon. Kindest regards James James Bee General Manager

Maesteg, United Kingdom
Reviewed 1 week ago via mobile

Location location location 2 mins walk from New Street 2 mins walk to Bull Ring 6 mins to Selfridges! Room - spacious, spotlessly clean (325), great shower. Customer service outstanding. HIGHLY RECOMMENDED

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Helpful?
Thank Realfoodi
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear Realfoodi Thank you for your review of the Macdonald Burlington following your recent stay. I was pleased to learn that you enjoyed our location, your room and the service from the team. I really appreciate you taking the time to recommend us and hope to welcome you back soon! Kindest regards James James Bee General Manager

South West England, United Kingdom
Reviewed 1 week ago via mobile

Just a one night stop but from reception on everything was good. The reception staff were all fantastic, the bedroom was clean & comfortable, the breakfast (in a beautiful grand room) was fantastic being freshly cooked (the best black pudding I've had for ages) & the waitress again first class. Check out was quick & although there is no hotel...

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Helpful?
Thank Paul H
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear Paul H I am really pleased you enjoyed your stay with us and in particular the service you received from the team. Thank you so much for sharing your experience and writing such a positive review! We look forward to welcoming you back! Warmest regards James James Bee General Manager

London, United Kingdom
Reviewed 1 week ago

Writing this at 3am. Impossible to sleep as it is like trying to sleep on the pavement outside a bus stop. Road sweepers, trams, shrieks. Please get some even half decent double glazing. Ridiculous. Obviously really wouldn't recommend.

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Helpful?
Thank Joshuamhardie
James B, Manager at Macdonald Burlington Hotel, responded to this review

Dear Joshuamhardie I am very disappointed and sorry to learn of the noise disturbances you experienced on this particular visit. I would be delighted to discuss your stay with you directly and would welcome any further feedback you may be able to provide. I can be contacted on gm.burlington@macdonald-hotels.co.uk Kindest regards James James Bee General Manager

Reviewed 1 week ago

The hotel is old and you expect it not to be perfect. The room I had was fine for myself and very clean, however there must have been an ill fitting window as there was quite a bit of noise coming from the street below. There were noisy trams at 6 am and other street noise. Shame there was not...

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Helpful?
Thank Barnsl1
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear Barnsl1 Thanks for your review. I am glad you enjoyed your stay overall and appreciate your constructive feedback. I will share your comments with the team as I know they will be motivated by it. I hope we will have the opportunity of welcoming you back to the hotel. Kind regards James James Bee General Manager

Cheltenham, United Kingdom
Reviewed 1 week ago

The location is fantastic right in the centre straight of the train 4 minute walk fantastic.the hotel is old some parts a bit dated but when you get passed that it's good . The staff very professional the door man at night very helpful and the breakfast brilliant . Have stayed many times don't think it's cheap but I pay...

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Helpful?
Thank chriscrote
James B, General Manager at Macdonald Burlington Hotel, responded to this review

Dear chriscrote Thank you for your review following your stay. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it. We hope to welcome you back soon. Kindest regards James James Bee General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Macdonald Burlington Hotel

Address: Burlington Arcade, Birmingham B2 4JQ, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: ₹ 6,370 - ₹ 14,312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Burlington Hotel 4*
Number of rooms: 114
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Also Known As:
Macdonald Burlington Birmingham
Hotel Macdonald Burlington
Hotel Style:
#6 Green Hotel in Birmingham
#9 Family Hotel in Birmingham
#19 Romantic Hotel in Birmingham
#19 Luxury Hotel in Birmingham
#27 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Burlington Hotel staff and other travellers.
11 questions
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over a year ago
newcastle staffordshire
5 months ago
over a year ago

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Questions? Get answers from Macdonald Burlington Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose an Executive Double if you expect a reasonable sized bed.”
PaulS803, 27 May 2017 | Read review
“I would go for normal all good standard”
chriscrote, 17 May 2017 | Read review
“We had a superior room. It was like a mini-suite and was very large.”
ruths842, 2 May 2017 | Read review
“Get one facing the internal courtyard”
Vdp54, 21 Apr 2017 | Read review
“surprisingly quiet rooms, even the ones looking out onto New Street.”
Peacorp, 14 Apr 2017 | Read review
5 of 5
Hotwire.com
US$ 95* /night
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Prices are for 1 room, 2 adults
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