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Macdonald Burlington Hotel

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Traveller (509)
Room & Suite (179)
Dining (33)
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Overview
  • Excellent40%
  • Very good32%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“new street station”(321 reviews)
“lovely hotel”(138 reviews)
“train station”(130 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,127)
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3,090 results
Traveller rating
1,162
1,016
531
242
139
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LanguageEnglish
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1,162
1,016
531
242
139
Show reviews that mention
All reviewsnew street stationlovely hoteltrain stationcity centreexcellent locationcooked breakfastgerman marketexecutive roomreception staffchristmas marketa lovely staycentral birminghamlovely roomenjoyable stayfull englishbreakfast was excellentbull ring
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1 - 5 of 3,090 reviews
Reviewed yesterday via mobile

Just a spare of the moment get away 3 nights in a suite. The Berms Room Newly refurbished room excellent Food in restaurant was well presented and nice Service was excellent too. This is the old midlands hotel and still has some reminders. It just...More

Thank Alan F
Reviewed 4 days ago via mobile

Stayed here briefly. Staff were great and the room clean and tidy. The room was especially large with the only downside being the noise from the heating system. That said I would definitely stay here again, however the wife is a much lighter sleeper and...More

Thank Ricardo W
Response from Tim S, General Manager at Macdonald Burlington HotelResponded 3 days ago

Dear Ricardo W, Thank you for your review. I'm pleased that overall you enjoyed your stay and would stay again. In future, please do let us know about noisy air conditioning. It should not disturb you and we will do something about it. Thanks again,...More

Reviewed 4 days ago via mobile

I have stayed in this hotel twice, both times in suites although I know others who have stayed in standard doubles. Rooms are clean and a good size (including the doubles), easy to use Wifi, the staff are friendly and the breakfast is lovely. The...More

Thank Kat1gger
Response from Tim S, General Manager at Macdonald Burlington HotelResponded 3 days ago

Dear Kat1gger, Thank you for the wonderful 5 star review. It's lovely to hear from guests who choose to return, thank you for choosing us. We look forward to the next time. Tim Sparrow, General Manager.

Reviewed 1 week ago via mobile

My wife and I booked an executive king room for the night and were knocked out at the size of the room and the swanky decor and surroundings set back off the busy New Street out front. It was clean comfortable and quiet. The staff...More

1  Thank boblow70
Response from Tim S, General Manager at Macdonald Burlington HotelResponded 1 week ago

Dear boblow70, Thank you for taking the time to leave this wonderful five star review. We're really pleased that you enjoyed your stay and found the the team obliging, we look forward to the next time. Tim Sparrow, General Manager

Reviewed 2 weeks ago via mobile

I was here for a business training course held in the hotel. I had a single room 304. Overlooking the new Street station. The windows double glazing was pathetic and I could hear everything out side. Very little sleep. The room was dated. The bed...More

Thank JonKingsLynn
Response from Tim S, General Manager at Macdonald Burlington HotelResponded 1 week ago

Dear JonKingsLynn, I'm sorry to read of your disappointing experience. I'm not sure if you spoke to one of my colleagues during your stay but if you would like to discuss it further, please contact me by email - gm.burlington@macdonald-hotels.co.uk Tim Sparrow, General Manager.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 100 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Birmingham
#18 Luxury Hotel in Birmingham
#19 Romantic Hotel in Birmingham
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 100 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Birmingham
#18 Luxury Hotel in Birmingham
#19 Romantic Hotel in Birmingham
#27 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
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Traveller (509)
Room & Suite (179)
Dining (33)
Questions & Answers
Ask a question
CAPRICORN1Rhodes
19 January 2018|
AnswerShow all 3 answers
Response from Jeremy F |
I once stayed here a couple of years ago and also encountered a mouse.
2
Votes
CAPRICORN1Rhodes
19 January 2018|
Answer
Response from Chris K | Reviewed this property |
We booked a suite and I don't think it was recently refurbished but modern and very comfortable apart from grubby blinds and window.
0
Votes
Closed_Quarters
18 January 2018|
AnswerShow all 4 answers
Response from jacquelinefleet | Reviewed this property |
Our breakfast was included in the price of our stay.The usual price of it was more expensive than other places but it was really good.Sorry I can't help more
0
Votes
Room Tips
"use rooms away from conference rooms"
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"Lift to all floors. Have a suite for luxury"
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"Ask for a quiet room"
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"Some rooms have views of the air conditioning units, so worth asking when you book."
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