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Hilton Birmingham Metropole Hotel

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Traveller (1083)
Room & Suite (512)
Dining (78)
Overview
  • Excellent24%
  • Very good31%
  • Average23%
  • Poor13%
  • Terrible9%
Travellers talk about
“huge hotel”(63 reviews)
“courtesy bus”(59 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Birmingham Metropole Hotel
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Birmingham Metropole Hotel
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,835)
There are newer reviews for Hilton Birmingham Metropole Hotel
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5,715 results
Traveller rating
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1,433
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557
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All reviewsthe executive loungehuge hotelcourtesy busbusy hotelgenting arenaleisure facilitiesvisiting the necstayed here for one nightconventionconcertmotorway
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1,081 - 1,085 of 5,715 reviews
Reviewed 20 January 2017

Great location for conferences. Rooms are little above average. The stuff were kind and helpful. Bar is OK. WIFI is somewhat limited. I would recommend for business trips. If it's family or vacation - I would say it's not suited.More

Thank RanSasson
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 25 January 2017

Dear RanSasson Thank you for your review following your recent stay. We're glad you were impressed with hotel location and friendliness of our team and you may be interested to know that we do have a large number of visitors who stay with us for...More

Reviewed 19 January 2017 via mobile

Stayed in a suite here for the first time in a long time; loads of room and love executive lounge access for free nibbles and drinks. Living room in the suite wasn't well lit though and could do with updating. Overall a pleasant stayMore

Thank Andrew T
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 25 January 2017

Dear Andrew Thank you for sharing your views. We're pleased you had a comfortable stay and your comments regarding the lighting have been noted. We look forward to welcoming you back to the hotel at some point in the future. Kind regards Patrick Stapleton General...More

Reviewed 19 January 2017

A huge party was going on and this ended with youngsters staying up and making a noise into the early hours 4-5am. The bar staff were more interested in what the girls looked like upon arrival for the party than deal with the guests. I...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Mitch999
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 25 January 2017

Dear Mitch999 Thank you for your review. We're sorry that you were disturbed by the thoughtless actions of other guests. Our Security team will always respond to any reported disturbance if they are made aware. I'm sure you will appreciate we do not have control...More

Reviewed 18 January 2017

As a gold hhonors member I have been to my fair share of Hilton's, and this is by far one of my favourites! I recently stayed using to hhonors points, and thought it was well spent! Was lucky enough to get upgraded to a executive...More

Thank Lukey_Loves_Gin
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 25 January 2017

Dear Lukey_Loves_Gin What a great review - thank you ! We're delighted to learn that we're one of your favourite Hilton hotels and thank you for your continued loyalty. It's always pleasing to receive such positive feedback from our regular guests and we'll be sure...More

Reviewed 18 January 2017

Stayed at the Birmingham NEC Hilton Hotel again last weekend for the Auto-sport Car Show, for which it is a great location to be based. I had a really great stay once again at this hotel and I found all the staff to be both...More

Thank Kevin O
Response from Patrick S, General Manager at Hilton Birmingham Metropole HotelResponded 25 January 2017

Dear Kevin Thank you for your great review and 5 star rating. It's great to know you had such a enjoyable stay with us and found our team both friendly and helpful. We look forward to welcoming you back again soon. Kind regards Patrick Stapleton...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Meeting Rooms
Wheelchair Access
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 89 - US$ 353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Birmingham
#28 Luxury Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 89 - US$ 353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Birmingham
#28 Luxury Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1083)
Room & Suite (512)
Dining (78)
Pool & Beach (23)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
kerrie s
17 June 2018|
AnswerShow all 3 answers
Response from KittyGothi | Reviewed this property |
Not legally
0
Votes
Naomi C
16 May 2018|
AnswerShow all 4 answers
Response from Happyholidayer70 | Reviewed this property |
You can use the spa and pool.... I don’t know what time it opens.They advise you at Reception on check in..You could email them if you want to know before you go.
1
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