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Hilton Birmingham Metropole Hotel

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Hilton Birmingham Metropole Hotel
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4,637 Reviews from our TripAdvisor Community

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Showing 4,548: English reviews
Houghton, United Kingdom
2 reviews
Reviewed yesterday NEW

Tim helped us with our luggage was super lovely and really helpful. The hotel was not as lovely as Tim though. Poor decor and a lack of atmosphere...Come here only to see Tim. I need to fill a minimum word count: TIM, TIM, TIM. x

Thank Raoul M
Northampton, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

My partner and I wanted to stay in a hotel which was close to the airport as we had to catch an early morning flight the following day .So regardless to say , we ended up picking this hotel. To begin with, the room was extremely small ; it felt as though two beds were cramped up in a room... More 

Thank uaanaylang

Travellers are raving about these Birmingham hotels

Barnstaple, United Kingdom
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW via mobile

From beginning to end this hotel didn't fail to disappoint in every way! In fact, that may be a little harsh, the room itself was the only thing that was OK and as expected. I was visiting with colleagues due to an exhibition which was being held so we decided to stay there but soon wished we hadn't. We went... More 

Thank Huss B
Bentley, England, United Kingdom
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 days ago NEW

The most positive aspect of our experience was that it was close to the NEC and the bed was comfortable. Disabled customers should be advised that if they wish to park in the disabled bays they have to drive to the front of hotel, get out of the car and ask at reception for them to open the barrier. This... More 

Thank Rachel S
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 days ago NEW

I arrived at the front desk and was greeted with a lake view room upgrade which was very welcome. The rooms are clean and comfortable, the executive lounge is open all day but only serves alcohol for 2 or 3hrs finishing at 10pm. The finger food is very limited and not very appetising even though its free. The car park... More 

Thank Pablo17
Wokingham, United Kingdom
1 review
Reviewed 3 days ago NEW

Paper thin walls and gaps round the doors mean this hotel is not intended for a quiet nights sleep. Service is painfully slow when it's busy although the staff individually are great, there just aren't enough of them. Tolerable for a night but terrible for a long stay.

Review collected in partnership with Hilton Hotels & Resorts

Thank Y9402EYdavea
Scunthorpe, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
Reviewed 4 days ago NEW via mobile

I had a works conference here and I arrived the evening before to avoid traffic. The evening meal was delicious and the complementary canopies were brilliant. Great facilities, rooms clean and comfortable.

Thank jwork2016
Bude, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW via mobile

Currently attending Commercial Fleet Awards dinner. All bread served was rock hard, cutlery wrong way round (you start outside with the starter cutlery, not the main course), starter of Parma ham was virtually stuck to the plate. I did ask for bread that wasn't rock hard and was presented with a gluten-free roll which isn't real bread at all. Maybe... More 

1 Thank Simon F
Colchester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Hotel rooms and corridors appeared tired! All could do with an update! Bar prices excessive! Breakfast good value if pre booked. Staff friendly and helpful. Easy walk to NEC if attending an event there.

1 Thank F9043KZsueg
Poulton Le Fylde, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We stayed overnight after visiting the Good food show. The location is great for easy access to the NEC with a path to the main entrance. Car parking overnight was £12 which was reasonable considering the proximity of the NEC. Very good service at reception and in the bar. Room adequate and comfortable. Bathroom could benefit from modernisation.

1 Thank Ann T

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Room/Suite (21)
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  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Birmingham Metropole is a well-connected and easily accessible Hotel in walking distance to Birmingham International Station linking to Birmingham Airport. Regular complimentary shuttle ensures guests will only be minutes from the airport and railway station. Park & Fly options are available at the hotel. With a great location next to the National Exhibition Centre (NEC) and LG Arena, it is an ideal choice for attending events and fairs and from 2015 attending the Resorts World Complex with Casino, shopping outlets and Cinema. The hotel provides superior leisure facilities onsite with Ocean Rooms Spa, LivingWell Health club featuring Fitness Room, Indoor heated pool, Sauna and Steam room. Food and Beverage Outlets include two restaurants and a 24 hour Lounge Bar, with Room Service available all day long. Free Wifi is available in Public Areas. For those travelling as a family, enjoy dedicated family rooms accommodating 2 adults and 2 children as well as children-friendly amenities and services. Easily accessible by rail, road and air networks , the hotel is at the hub that connects Birmingham International Airport and the International Railway station with the M42, M6 and M40. Birmingham City Centre and Regional attractions such as Warwick Castle, Cadbury World and Stratford-upon-Avon are easily accessible. The hotel is also largest accommodation and convention centre outside London with 790 guest rooms and suites, 33 flexible function rooms for meeting and events from 2 to 2,000 people and an experience team. This is where it all happens. ... more   less 

Additional Information about Hilton Birmingham Metropole Hotel

Address: National Exhibition Centre, Birmingham B40 1PP, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: ₹ 8,008 - ₹ 21,871 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Birmingham Metropole Hotel 4*
Number of rooms: 794
Reservation Options:
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Also Known As:
Hilton Birmingham Metropole Hotel Birmingham
Birmingham Hilton
Hotel Style:
#9 Spa Hotel in Birmingham
#24 Luxury Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Birmingham Metropole Hotel staff and other travellers.
29 questions
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Coventry, United Kingdom
3 months ago
London, United Kingdom
north wales
4 days ago

See all questions (29)

Questions? Get answers from Hilton Birmingham Metropole Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a travel Lodge or the Arden Hotel”
 of 5 bubbles RachelS45, 1 Dec 2016 | Read review
“Choose a room facing the lake”
 of 5 bubbles Pablo17, 1 Dec 2016 | Read review
“Check the Hilton site before booking elsewhere.... as hidden cost on the booking via Trip Advisor were an oncost of 42%”
 of 5 bubbles k8tio, 25 Nov 2016 | Read review
“Higher room, away from lift would be best.”
  • Sticky labels on towels.
  • Missing light switch on desk lamp.
  • Duct tape over draughty windows!
  • Poorly maintained table.
 of 5 bubbles owend569, 21 Nov 2016 | Read review
“High up was less noisy. 5078 was a corner room away from the lifts etc.”
 of 5 bubbles R2701IFneilm, 20 Nov 2016 | Read review
5 of 5
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