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Holiday Inn Birmingham City Centre

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Holiday Inn Birmingham City Centre
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1,310 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Birmingham City Centre
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Showing 1,270: English reviews
belfast
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 November 2015

Stayed here for a business conference. No warmth to this hotel, just like a busy train station. Ate in the restaurant and had a drink in the bar afterwards. No atmosphere anywhere. Bedroom was overlooking a busy street filled with restaurants, bars, night clubs. Heard every shout, taxi horn blowing, Police Sirens wailing all night long, No sleep was not... More 

Helpful?
Thank BelfastMunsterfan
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear BelfastMunsterfan, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of... More 

Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 November 2015 via mobile

Have stayed here a few times for business now. Spacious, modern and clean rooms with decent beds. I would go for the executive room for the small fee if I was staying for multiple nights otherwise the double is fine. Service is always pleasant and have had a few complimentary upgrades. Would stay again.

Helpful?
1 Thank MetTurtle818
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear MetTurtle818, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive More 

Suffolk
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 November 2015

Beautiful room. Pristine bathroom. Absolutely no complaints at all. BUT - due to horrendous weather outside, we decided to eat in the hotel. Ordered the "Street Mezza" to share which was a big mistake. Waited over 45 minutes for it to arrive. So overcooked that it was totally inedible and we had to send it back - didn't look like... More 

Helpful?
Thank MaryDSuffolk
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear MaryDSuffolk, We appreciate you taking the time to provide us with such detailed review of your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management team. We hope to see you again soon. Sincerely, Joanna Marketing Executive More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 November 2015 via mobile

Spent a comfy 3 days due to work at this location. Good food, comfy rooms, pleasant staff. Short walk to New St Station just down from John Lewis store and you can walk in the dry from there to the Bullring. Ask for high floor at rear to hotel to avoid a very very noisy main road which drivers use... More 

Helpful?
Thank Jull8
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Jull8, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive More 

New Delhi
Level Contributor
250 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 14 November 2015 via mobile

A very well kept hotel. An great location for shopping, nightlife and a train ride. If one wants to stay in the city I don't think there is a better location. The staff were very courteous and I even got a room before checkinn time.

Helpful?
Thank Mohitoswal
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Mohitoswal, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive More 

Dudley, United Kingdom
Level Contributor
222 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 13 November 2015

If you miss shopping once they're all shut, this hotel has some great rooms with a view of the new John Lewis. It's perfectly positioned for the new Grand Central, and New Street Station, and is no more than a couple of hundred steps from the entrance. The hotel is nicer inside than you might expect from the concrete outside,... More 

Helpful?
Thank 339334
IHGCare, Guest Relations Manager at Holiday Inn Birmingham City Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the room accommodation, facilities and great location of the hotel. We are highly motivated by your words and ensure you that we shall continue to strive... More 

Exeter, United Kingdom
Level Contributor
2 reviews
Reviewed 12 November 2015

Good sized room and decent bathroom. King sized comfy bed. As many have mentioned before this hotel is in the middle of the City Centre and so near a lot of great restaurants so didn't try the food on site. Free WiFi. Check in was fast and professional as was check out.

Helpful?
Thank cazzy0802
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear cazzy0802, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive More 

Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 November 2015

Spent the night here, was what you expect from the IHG. Very consistent but nothing really exceptional. Room was nice and big but two beds pushed together as one isn't a double bed in my mind, but it was very comfortable so not a problem. The hotel is just next to too many great bars and restaurants so didn't stop... More 

Helpful?
Thank Paul B
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Paul B, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive More 

London, United Kingdom
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 November 2015

Stayed here for a conference at the local ICC. I know you can say what you like about the costs, but that's just what a hotel in the city centre is these days. This place is literally next to New Street Station and it's massive John Lewis. It's within an easy walk of bars, restaurants and the colossal and lovely... More 

Helpful?
Thank Jeremy K
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Jeremy K, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive More 

Cambridge, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 November 2015 via mobile

We really enjoyed our stay - the room was quite glam looking, much more than what we expected! It was clean and the city view was pretty cool. The service was excellent - big thanks to Ahmed at the desk who checked us in and gave us lots of tips about where to go and how to get there -... More 

Helpful?
Thank Rosie T
Joanna O, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Rosie T, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 

Additional Information about Holiday Inn Birmingham City Centre

Address: Smallbrook Queensway | Birmingham City Centre, Birmingham B5 4EW, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: ₹ 5,046 - ₹ 16,501 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham City Centre 3*
Number of rooms: 280
Reservation Options:
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Hotel Style:
#22 Business Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#32 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Birmingham City Centre staff and other travellers.
9 questions
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Questions? Get answers from Holiday Inn Birmingham City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms on floor S.”
 of 5 bubbles rmnettleton, 29 Nov 2016 | Read review
“Higher floor is a bit quieter.”
 of 5 bubbles toots347, 25 Nov 2016 | Read review
“Well we had what was explained was NEW ROOMS well I think until they are all finished others may have less problems.”
 of 5 bubbles G3973SBjamesl, 13 Nov 2016 | Read review
“8th floor have nice rooms”
 of 5 bubbles jadeb15, 6 Nov 2016 | Read review
“Go for a room on a higher floor further away from the noise from the street.”
 of 5 bubbles t0rtuga15, 30 Oct 2016 | Read review
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