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Holiday Inn Birmingham City Centre

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Holiday Inn Birmingham City Centre
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1,426 Reviews from our TripAdvisor Community

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Showing 1,384: English reviews
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Reviewed 3 days ago NEW

I stayed at the hotel on a Friday and Saturday night in March. It is clear that the hotel has been updated and they are slowly making their way up the floors. The reception area is very welcoming and the staff very friendly and helpful. There was only one lift from Reception working, which was frustratingly slow and tested a...

Thank EFrancesB
Reviewed 4 days ago NEW

My wife and I stayed for one night at this hotel on 18/3/17. Our room and bathroom were scrupulous. Bed was very comfortable and the room had tea making facilities with a fridge. All of the staff we were in contact with were pleasant and anxious to please. Breakfast the following morning was excellent with a great choice on the...

Thank bansheee81
Bengaluru, India
Reviewed 5 days ago NEW

Stayed at the Holiday Inn City Centre Birmingham for 5 nights. Good things first..the hotel is excellently located at a walking distance from the Birmingham New street railway station (a rail station and a decent shopping mall bundled into one). The front desk is a warmly set up with cozy seating around and fantastic bar and Starbucks. The reception is...

Thank DpkArvind
Reviewed 6 days ago NEW

The location of the hotel is very good and central. It is just few minutes walk from the station and the shopping malls. Room was very clean but beds are very small. Staff were friendly and helpful. Wifi is free. In general, it is a very good budget hotel.

Thank WW54321
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear WW54321, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive

Reviewed 1 week ago NEWvia mobile

I have read some of the other reviews and wondered if they were of the same hotel! I managed to get an online deal of a King Deluxe including breakfast for £128 and was really pleased with the decor and value for money. The room was on floor 'R' on the lower level. No street noise and no noise from...

Thank rdsue8
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear rdsue8, Thank you for your glowing review. I am always pleased to hear to hear that our guests were impressed with the service as well as the quality of the hotel facilities. I am excited to share this fantastic feedback with the entire team also and we look forward to welcoming you back again soon to Holiday Inn Birmingham...

Reviewed 1 week ago via mobile

Just what we needed,perfect location for shopping,bars and theatre. Room was a good size,comfy beds TV a bit naff hardly any channels? Drinks in bar fair prices. Breakfast was excellent allsorts of choice Continental,pastries and full English ,breakfast items regularly replenished the selection of fresh fruit was gorgeous. Would definitely stay here again if having another night out on the...

Thank maxsamShrops
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear maxsamShrops, Many thanks for your recent stay at Holiday Inn Birmingham City Centre, and for taking the time to review your stay. I was very pleased to see you thoroughly enjoyed your stay at the hotel. Very pleased you were able to enjoy the convenience of our location, comfort of our rooms and breakfast! We hope to see you...

Reading, United Kingdom
Reviewed 1 week ago via mobile

Only issue we had was only 1 lift was working but all in all, a great hotel. Easy to get to from Birmingham New Street Station (1 minute walk), and easy to get to many places in and around Birmingham. Lovely breakfast self service with a great selection of hot and cold food.

Thank biizcuit
Huddersfield, United Kingdom
Reviewed 1 week ago

Third person in check in queue at 9.20pm, someone jumped on a second before my turn would have arisen. At bedtime I realised my room was too warm, the thermostat advised me to contact reception. Nobody answered. Nor did they answer on the porters line. Not on the Housekeeping line either. So I rang the restaurant. The chef said he'd...

JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear ALANSLEVIN, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Reviewed 1 week ago via mobile

Very busy hotel in a great location. 2 minute walk from New Street station and the Bull ring. Staff in all areas very friendly and helpful. Room was ok but in need of refurbishment. I would recommend.

Thank B G
Reviewed 1 week ago

First impressions when I entered the hotel was that it was very modern and up to date. Although when we entered out room it was maybe not one of the ones that had been refurbished and wasn't so modern. But, it was clean, tidy and did the job. The room was very spacious. We had breakfast included and I would...

Thank Stephanie B

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 

Additional Information about Holiday Inn Birmingham City Centre

Address: Smallbrook Queensway | Birmingham City Centre, Birmingham B5 4EW, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: ₹ 5,041 - ₹ 10,999 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham City Centre 3*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG and Travelocity so you can book your Holiday Inn Birmingham City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Hotel Style:
#22 Business Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#32 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Birmingham City Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Birmingham City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are bothered by noise I would request a room away from the road and an updated one too.”
 of 5 bubbles EFrancesB, 23 Mar 2017 | Read review
“Avoid main street facing rooms.”
 of 5 bubbles DpkArvind, 21 Mar 2017 | Read review
“Good luck!”
 of 5 bubbles ALANSLEVIN, 15 Mar 2017 | Read review
“Best views on the higher levels”
 of 5 bubbles stephaniebZ6726JQ, 13 Mar 2017 | Read review
“Don't stay find an alternative”
 of 5 bubbles corbetts215, 12 Mar 2017 | Read review
5 of 5