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I was in deep trouble last night: all the motorways were closed for various reasons and the guy at the service station recommended this hotel. I followed his directions, but there was not a single room available (Cheltenham Gold Cup). HOWEVER the amazing person on...More
The westmead offered fantastic hospitality for a family wake. We enquired and booked over the phone without issue and the staff were polite and courteous and emailed me a sample menu immediately upon enquiry.
On the day we had staff greet us in a newly...More
Will start with the positives, the meal was nice however we were a expecting a leg of lamb as per the menu however it was sliced lamb so a bit misleading. This said it was nice. When there is a number of you, I think...More
Thank Karen F
Response from Ben P, Owner at Westmead HotelResponded 4 days ago
Dear Karen F ,
Thank you for taking the time to write such a detailed review regarding your experience of Mothers Day lunch. We were disappointed to learn that on this occasion we failed to meet your expectations, and I apologise that you felt let...More
Stayed here and never will again. Rooms dirty and dated. Food Expensive and poor. Staff - if you can find any bars and reception generally unmanned - rude, dismissive and unhelpful. Bad venue and bad atmosphere. An unpleasant experience all round.
Booked in for 1 night on business, quick check in, spacious rooms with free WiFi. Clean and tidy with great staff. The restaurant is good value and you can either eat in the bar or the restaurant with the pizza being good value.
Response from Michael N | Reviewed this property |
Guess mileage above is about right. Can cut through the town but all routes are traffic dependent. M42 can be very busy. Give yourself plenty of time to get to NEC and get parked/bus to exhibition or concert