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Britannia Hotel Birmingham

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2,273 Reviews from our TripAdvisor Community

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There are newer reviews for Britannia Hotel Birmingham
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Showing 2,204: English reviews
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 November 2014 via mobile

Terrible hotel. Actually the worst one I ever stayed in! Dirty and very tired. I would never stay here again even if I was paid to! Staff were quite helpful and I was upgraded to an executive suite as carpet in original room hadn't been hoovered. The executive room had a very dirty chair and the tv was actually screwed... More 

Helpful?
1 Thank Jane M
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies that the hotel did not meet with your expectations Your comments will be passed onto the relevant departmental managers for improvements to be made where deemed necessary Regards More 

Manchester, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 November 2014

We wanted to spend a night in Birmingham for shopping, evening meal and a night out in a different city. We did book late, so choices were limited , but the the Britannia seemed to be central and, although not cheap, seemed reasonable value. Don't be fooled. On arrival the rather surly receptionist couldn't get her head round that as... More 

Helpful?
2 Thank Myles68
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies that the hotel failed to meet with your expectations As I would advise any guest, should you experience any issues during your stay or wish to raise any concerns you feel should be brought to our attention, there is a Duty Manager available 24 hours per day who will gladly assist you in... More 

Travellers are raving about these Birmingham hotels

Bristol, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 November 2014

I got a good price on this hotel and so was not too upset by the short comings. Noisy air con outside and some guests had little respect for others !! The cleaners were good on the room except the crumbs on the bedside table. it could do with some basic maintenance !! I found all the staff I cam... More 

Helpful?
Thank Michael P
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Thank you for taking the time to write your review which will be shared with the rest of the Staff. I am so pleased that you took the opportunity to sample first hand the perfect location, and exceptional value for money we at Britannia Hotel Birmingham offer, and were not put off by some of the negative reviews... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 November 2014

Looks like it has not been maintained over the years , kinda effects how you view things from the moment you walk in , just old and cheap looking It was good value for money being basically next to the shopping mall/strip Can be noisey in the room at night if people are walking by from the bars nearby

Helpful?
2 Thank Doondoonmcdoon
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies that certain aspects of the hotel failed to met with your expectations. As I would advice any guest(s) there is a manager on duty 24 hours per day and had you approached them to inform them that you were unhappy with any aspect of the Hotel, they would have been able to assist... More 

Leicester, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 November 2014

If you are looking for a hostel to stay in, this is the place. The customer service is appalling with front desk staff. The rooms are disgusting and only have 1 British plug socket. The phone did not work to phone reception and the bed was uncomfortable. I was forced to book a travelodge for £5 cheaper. I would not... More 

Helpful?
4 Thank simranghatt
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies that the hotel failed to meet with your expectations As I would advise any guest, should you experience any issues during your stay or wish to raise any concerns you feel should be brought to our attention, there is a Duty Manager available 24 hours per day who will gladly assist you in... More 

Leamington Spa, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 November 2014

Will never stay here again. Bath tub had cigarette burn and stains that looked like pink nail polish, this was also on the bathroom floor and the bedroom carpet. The walls needed painting, the lamp stands were sprinkled with paint. The TV was tiny you needed binoculars to watch it from the bed. The duvet so small it didn't cover... More 

Helpful?
2 Thank leamjem
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies that the hotel failed to meet with your expectations As I would advise any guest, should you experience any issues during your stay or wish to raise any concerns you feel should be brought to our attention, there is a Duty Manager available 24 hours per day who will gladly assist you in... More 

Bedworth, England, United Kingdom
Level Contributor
53 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 November 2014

Me and my sister stayed here on November the 5th - 6th. For what we paid, it was better than we expected. We had an en-suit room, no-smoking. The decor is a tad dated, so were the electrics. However, we just needed a bed for the night and somewhere to wash/shower, so it was perfect for that. The downside is... More 

Helpful?
Thank Naomi L
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Thank you for taking the time to write your review. I am so pleased that you took the opportunity to sample first hand the perfect location, and exceptional value for money we at Britannia Hotel Birmingham offer, and were not put off by some of the negative reviews posted here. We look forward to welcoming you back in... More 

Nottingham, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 November 2014

I have never ever took the time to complain on Trip Advisor, however, I had to this time as I was disgusted with the hotel and you would be throwing money away by staying here. Room cost £69 plus £10 car park fee. Hotel could not be accessed by road, so do not put in postcode of hotel in sat... More 

Helpful?
1 Thank Jeanette C
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Please accept my sincere apologies that the hotel failed to meet with your expectations As I would advise any guest, should you experience any issues during your stay or wish to raise any concerns you feel should be brought to our attention, there is a Duty Manager available 24 hours per day who will gladly assist you in... More 

Leicestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 November 2014

So this weekend was supposed to be a nice get-away for my boyfriend and I, however it ended up being a stressful start as we arrived at this supposed 3-star hotel to only be greeted by a girl with attitude. Once we were given our key card, we found our "room" and was instantly taken back by the strong stench... More 

Helpful?
2 Thank flickerella
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Please accept my sincere apologies that the hotel did not meet with your expectations Your comments will be passed onto the relevant departmental managers for improvements to be made where deemed necessary. Regards More 

Nantwich, England, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 November 2014 via mobile

Stayed at this hotel for one night with 3 friends. I was worried beforehand as I didn't read the TripAdvisor reviews until after I had booked and paid. I was however pleasantly surprised. The location is great and the staff helpful and friendly. Both our rooms were dated but towels, bed linen and bathrooms were clean. Overall we considered it... More 

Helpful?
Thank Sue S
Birmbritannia, General Manager at Britannia Hotel Birmingham, responded to this review

Dear Guest Thank you for taking the time to write your review. I am so pleased that you took the opportunity to sample first hand the perfect location, and exceptional value for money we at Britannia Hotel Birmingham offer, and were not put off by some of the negative reviews posted here. We look forward to welcoming you back in... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Official Description (provided by the hotel)
The Britannia Hotel Birmingham is situated in the very heart of Birmingham city centre. The famous Bullring shopping mall is within walking distance and Primark and other high street stores are right next door to the hotel. The hotel's 214 en-suite bedrooms are tastefully furnished, all with tea and coffee making facilities, ideal for cost effective city centre accommodation. ... more   less 

Additional Information about Britannia Hotel Birmingham

Address: New Street, Birmingham B2 4RX, England
Region: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: ₹ 2,835 - ₹ 14,432 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Hotel Birmingham 3*
Number of rooms: 195
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Also Known As:
Birmingham Britannia Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Britannia Hotel Birmingham staff and other travellers.
8 questions
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2 months ago
London, United Kingdom
Bournemouth, United Kingdom
3 months ago
Birmingham
over a year ago

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Questions? Get answers from Britannia Hotel Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book somewhere else.”
 of 5 bubbles 109kevanw, 29 Nov 2016 | Read review
“A good all round dissapointment”
 of 5 bubbles 251tw, 28 Nov 2016 | Read review
“Unless there is nowhere else to stay in Birmingham , be very wary of what you are booking. Go anywhere else.”
 of 5 bubbles Juggler123, 23 Nov 2016 | Read review
“Stay Away!!!”
  • The last tenants knickers left hanging
  • No emergency instructions
  • Single mattresses in a double room
  • Ammonia
 of 5 bubbles CLions, 21 Nov 2016 | Read review
“Ask for a room away from the front of the hotel, as the shopping area is exceptionally loud.”
 of 5 bubbles swarve247, 15 Nov 2016 | Read review
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