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Novotel Birmingham Airport

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Novotel Birmingham Airport
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2,220 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Birmingham Airport
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Showing 2,077: English reviews
London, United Kingdom
Reviewed 22 October 2015

If it wasn't for the price at best I would have given 2 stars. The rooms are basic, which is as I expect for an airport hotel. However, they are dirty. The carpet was disgusting. We ate at the Elements restaurant where the service was slow, just because there were 5 of us. 2 people tables that arrived 30 minutes...

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Helpful?
1Thank AnthonyDB
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you for your review I am so sorry to hear that on this occasion you were disappointed with your stay. Please accept my sincere apologies for the issues you had experienced with the cleanliness of your room, and the slow service in the restaurant. I treat all feedback with the utmost seriousness I am personally investigating your comments with...

Wrexham, United Kingdom
Reviewed 22 October 2015

Excellent location, just across the road from the terminal, the room was comfortable and clean, the only negative was my evening meal - my fish and chips was poor, although my wife enjoyed her fish finger sandwich.

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1Thank toby187
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I have noted your comments about the quality of your fish and chips, please accept my sincere apologies for this. I look forward to welcoming you back again very soon....

Lippstadt, Germany
Reviewed 21 October 2015 via mobile

We booked this hotel with a special discounted rate on Exclusive City Breaks website as we were flying the next day from the airport. As a frequent traveller I was pleasantly surprised by the check in which was not just welcoming but asked bed type, floor choice and more to ensure we would get a comfortable stay. 5 minutes after...

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1Thank Phil_Burch
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Faro, Portugal
Reviewed 20 October 2015

Just a one minute walk to departures or from arrivals, so a very convenient hotel for early check-in times. The service has improved since our last stay especially in the bar area where staff used to think that talking amongst themselves was more important than serving their clients. There is now a more serious Bar Manager to keep the staff...

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1Thank Jennifer48_13
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I have noted your comments about the breakfast not being very hot, please accept my sincere apologies for this. I would like to assure you that I will personally investigate...

Reviewed 19 October 2015 via mobile

Arrived at this hotel at about 7.30pm after being awake for over thirty hours on our return from Cuba. We were really tired and experienced one of the most speediest check ins I have ever had. That was so welcome. Then had a lovely snack and drink in the bar which is a warm and cosy bar for an airport...

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1Thank 140AngelaL
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Aberdeen, United Kingdom
Reviewed 18 October 2015

We booked the Novotel Birmingham Airport for a stay when attending Horse of the Year Show at Birmingham NEC. The reviews mentioned the proximity to the airport and the sky train to take you to the NEC. It was perfect. The hotel is across the road from the arrivals hall. We arrived at 10.30 in the morning and the receptionist...

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2Thank Puffytoot
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

preston
Reviewed 18 October 2015 via mobile

I spent one night here during a work conference and had a very pleasant stay. The hotel is located right next to the airport but I didn't hear a single plane. We had a group meal in the hotel and is was an excellent meal, freshly prepared and the dessert was gorgeous. Breakfast was very impressive with vegetarian sausages served...

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2Thank scarlett65Preston
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Lincoln, United Kingdom
Reviewed 17 October 2015

We always use the Novotel when we fly from Birmingham. The location is 100% perfect, you just have to cross the road and you're there!! The rooms are very nice and comfy. Last year we flew from Manchester and used the Radisson. They had a club lounge area and I think this is the only thing missing from the Novotel...

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1Thank Tracey G
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

Cardiff, United Kingdom
Reviewed 17 October 2015

We had a one night stay before a morning flight. Great location situated just opposite the Emirates check in desk, which was good for us as we were flying to Dubai. This hotel is very nice, lovely room with tea and coffee making facilities. Great for a good night's sleep before travelling

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1Thank gilly1205
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

wales
Reviewed 15 October 2015

Very well located, right at the terminal, we had a good night' s sleep before travelling early the next day. The receptionist suggested we drop our bags and check in and then return for breakfast, which was brilliant since we had had a good price for B and B! Nice rooms.

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2Thank pobol
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Ian Dick

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 

Additional Information about Novotel Birmingham Airport

Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: ₹ 5,882 - ₹ 17,726 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel
Hotel Style:
#5 Green Hotel in Birmingham
#10 Luxury Hotel in Birmingham
#22 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#29 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Birmingham Airport staff and other travellers.
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Questions? Get answers from Novotel Birmingham Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5