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Novotel Birmingham Airport

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Novotel Birmingham Airport
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2,266 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Birmingham Airport
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Showing 2,122: English reviews
La Gomera, Spain
Reviewed 1 week ago NEW

Couldn't be more convenient or comfortable. Great welcome and service. We wanted a restful overnight stay before an early morning flight and that's exactly what we got. Being literally on the doorstep of the Departures hall was an added bonus.

Review collected in partnership with Novotel Hotels
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2Thank H3136WKdavidw
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Good morning and many thanks for your kind comments. I am delighted you could relax before your early flight. I hope we will have the pleasure of seeing you again next time you fly from Birmingham. Thank you Christophe Ughetto

Swindon, United Kingdom
Reviewed 1 week ago

Nice clean hotel friendly staff but don't stay at the end of the 1st floor as it can be a little noisy, we stopped in room 100 right at the end directly above bins and delivery vehicle entrance. if like me you are disabled its a long way to walk, but that aside its right next door to the airport...

Review collected in partnership with Accorhotels.com
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2Thank 36lesd
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Good morning, Thank you very much for your valuable review. I shall look into your comments straight away. I am delighted you chose to stay with us twice in a short period of time and I hope we will have the pleasure of welcoming you back soon. Thank you once again. With kind regards, Christophe Ughetto

Northamptonshire, United Kingdom
Reviewed 1 week ago via mobile

Only stayed for approximately 8 hours, just overnight before an early morning flight. Whilst more expensive than the other airport hotels, lovely atmosphere, nice surroundings, food was excellent, slight gripe found the beds a bit hard

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1Thank TinaStaffordshire
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Good morning, Just a few words to thank you for your visit and subsequent review. It is much appreciated. I am hoping to see you again soon. With kind regards, Christophe Ughetto

Reviewed 1 week ago via mobile

Stayed in a family room before flying out the next morning. Family rooms are good in the sense they have a double bed and a sofa bed that forms two single beds. The room however is very small and there is very very limited space to move round any of the beds. As an easy place to stop the night...

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Helpful?
Thank amp330
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Good morning and thank you for your comments. I hope you had a good flight and that we will have the opportunity to welcome you back. thank you once again. With kind regards, Christophe Ughetto

Perpignan, France
Reviewed 1 week ago via mobile

Hotel just a stone's throw from departures. We were greeted by a lovely French lady from Vichy who checked us in efficiently and made us feel very welcome. The double layer of windows in the room made it difficult to get a hand out (to wave at the happy holidaymakers). Very good sound insulation though. Separate toilet and shower room....

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Helpful?
Thank BeenThereEatenThat
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Good morning, Thank you very much for your visit and lovely review. I will personally pass them on to Maris and Danae as soon as I see them next time. I am sure they will appreciate the praise. I will also share your views with our breakfast team. Thank you once again and I hope to see you again soon....

Hinckley, United Kingdom
Reviewed 1 week ago via mobile

We chose the Novotel over the Ibis next door assuming it would feel a little bit smarter. Was £110 instead of £85 to be next door. Lobby area is lovely but our 'superior room' was a let down. Room is fine but we've stayed in loads far nicer. It's just a bit run down. Struggled to get our bath working...

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Thank Niki W
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Good morning and thank you for your review. I am sorry to read you were disappointed with the room. I will make sure the points you have raised are looked into straight away. Thank you once again for your comments. With kind regards, Christophe Ughetto

Gloucestershire, United Kingdom
Reviewed 1 week ago via mobile

Arrived at the hotel at 00:30hrs having flown into Bham International. We'd pre-booked a family room for 2 adults and 2 children, one of whom was under 8 months. Check-in was quick however when we asked whether the travel it was set up the receptionist advised us that they weren't aware one was needed so we'd been given a room...

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Thank bEd_BUg-13
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Good morning and thank you for your feedback. I am sorry to read we were not aware of your requirements to have the room fully set up as a family one for your arrival. We will investigate further and communicate with the relevant website you have used for your booking. Thank you once again for sharing your views with us...

North Yorkshire, United Kingdom
Reviewed 1 week ago

When you find the car park ( difficult) the sign at the top of a very steep ramp tells you to go somewhere else. The receptionist hovers between two consoles inviting you to guess what happens next. If you are desperate for a voucher for a free drink caused by unconscionable delays in the restaurant, then fine. Otherwise eat over...

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Thank daddycool261153
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Good morning and thank you for your comments. I shall share your views with our team as well as checking again on our confirmations details of access to the hotel. Thank you. With kind regards, Christophe Ughetto

London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Novotel Hotels
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Thank TravelTrepid
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Reviewed 1 week ago

So, so very disappointed. Mentioned birthday and nothing! Ok, here goes: 1. Children: 'Hot' in taste rocket does not go with bland melon for children.Salmon fish fingers are too grown up and we were expecting a white fish. The children's menu was wholly inappropriate and largely left. 2. Adult Mains: Are these cooked or just blast heated in the kitchen?...

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Helpful?
Thank Patrick H
Ian_Dick, General Manager at Novotel Birmingham Airport, responded to this review

Good morning, Thank you very much for your comments. I am disappointed to read your experience in the restaurant did not match your expectations on this occasion. From your comments, I understand we did not recognise the fact it was a birthday celebration when you mentioned it. I shall share this with our teams as we continuously do gesture of...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Novotel Birmingham Airport is located at Birmingham International Airport, opposite Terminal 1, 20 minutes drive from the centre of Birmingham. Adjacent to the NEC and offering modern meeting rooms, this hotel is ideal for a business trip. A free SkyRail service every 90 seconds links the hotel with Birmingham International railway station and the NEC. Elements restaurant and bar with 24 hour room service. Fitness and excercise room. NCP multi storey car parks adjacent to hotel (fees apply). ... more   less 

Additional Information about Novotel Birmingham Airport

Address: Birmingham International Airport | Opposite Main Terminal Building, Birmingham B26 3QL, England
Region: United Kingdom > England > West Midlands > Birmingham
Price Range: ₹ 5,892 - ₹ 15,436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Birmingham Airport 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Novotel Birmingham Airport Hotel Birmingham
Accor Birmingham Airport
Hotel Birmingham Airport
Birmingham Novotel
Hotel Style:
#5 Green Hotel in Birmingham
#10 Luxury Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#27 Family Hotel in Birmingham
#30 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Birmingham Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have stayed in many different rooms here and it's always quiet, not a sound of aircraft noise at all.”
ZandaSpain, 22 Apr 2017 | Read review
“I believe all rooms are fine”
T4117RDpatrickh, 12 Apr 2017 | Read review
“Higher floors give a great view of the bustling airport.”
SallyDQ, 11 Apr 2017 | Read review
“You cannot hear outside noise in your room and the curtains are dark to help with sleeping”
AngelaR150, 30 Mar 2017 | Read review
“There are no good rooms. stay higher floor and face the airport. Rooms are quiet”
travelingphotodude, 29 Mar 2017 | Read review
5 of 5