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Traveller (53)
Room & Suite (29)
Dining (4)
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Overview
  • Excellent19%
  • Very good26%
  • Average11%
  • Poor14%
  • Terrible30%
18 Oct 2017
“Appalling.”
5 Oct 2017
“Disgusting and dirty!”
AMENITIES
Free Wifi
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Suites
Meeting Rooms
3 Star Hotel
All hotel details
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Reviews (142)
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1 - 5 of 141 reviews
Reviewed 18 October 2017 via mobile

This hotel is many many things, Grand is not one of them. My wife and I stayed on a Saturday night. The doors were locked when we arrived mid-afternoon, and whilst trying to ring someone to let us in, a gentleman who said he worked...More

Thank Captain M
Reviewed 5 October 2017 via mobile

I booked the Grand Hotel for my husband's birthday as we had a table booked at the nearby Cross restaurant in Kenilworth. We arrived at the hotel early afternoon expecting to check in and found the premises to be locked up. We rang a telephone...More

1  Thank FairyM
Reviewed 13 August 2017 via mobile

DON'T STAY HERE! No hot water, wet towels, an iron that's dangerous to use, and waiting 20mins at the front door to be allowed to check in. Phoning reception for help gets you nowhere; they express sympathy and then do nothing at all.

Thank Joachim R
Reviewed 1 July 2017 via mobile

I stayed at this hotel for 3 nights on a business trip. Well it's awful . The doors getting in are a nightmare. The reception area is a dump. The room was dirty and horrible. All it would take is a bit of basic DIY...More

Thank Neil E
Reviewed 10 June 2017 via mobile

This hotel and I have been to many is by far the worst I have ever stayed in so bad was the hotel that if I'd had the opportunity leave I would have. Unfortunately colleagues were staying in the area and this was the last...More

Thank Debbie J
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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 107 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 107 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (53)
Room & Suite (29)
Dining (4)
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Room Tips
"Don't book"
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"Avoid this hotel there are certainly better option in the area."
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"We stayed in the Rayleigh room - big bed, very large bathroom with big bath, shower and bidet."
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"101,102 good 306 terrible"
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