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Best Western New Kent Hotel

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Traveller (53)
Room & Suite (31)
Dining (3)
Overview
  • Excellent24%
  • Very good47%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (275)
There are newer reviews for Best Western New Kent Hotel
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Traveller rating
67
122
48
22
11
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67
122
48
22
11
Show reviews that mention
All reviewswest jesmond metro stationbest westernsosborne roadlimited car parkingfreeman hospitaljesmond areacity centrefew minutes walk awaylots of bars and restaurantsquiet areabit datedfriendly hotelstayed here for two nightscouple of nightssmall roomgood sizepleasant stay
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11 - 15 of 270 reviews
Reviewed 3 January 2018

A two night break between Christmas and New Year was very enjoyable. The hotel is in a good location not far from the metro and close to city centre and local restaurants. The hotel was clean with friendly and helpful staff and the included breakfast...More

Thank alan c
Reviewed 31 December 2017

I've been staying at this hotel regularly for business use over the last couple of years. The hotel is like an old guest-house and a bit of a tardis - it's much bigger than you think. Don't expect anything flash here, what you do get...More

Thank JohnandMakela
Reviewed 18 December 2017

Review collected in partnership with Best Western GB
Reviewed 11 December 2017

The hotel has good facilities and friendly, helpful staff. The menu in the bar had plenty of choice, the food was well cooked and reasonably priced Comfortable beds in clean rooms Wifi disappointing, wouldn't work in one of the 2 room I had

Review collected in partnership with Best Western GB
Thank 736tricias
Reviewed 1 December 2017

The hotel does need updating. The experience when it came to ordering food defies belief. The 'waitress' literally just threw our cutlery on to the table, dropped the chips off the serving dish and offered a pint of John Smiths containing a third ale and...More

Thank james854
Response from manager127, Guest Relations Manager at Best Western New Kent HotelResponded 3 December 2017

Thank you for your valued feedback and apologise for your recent experience. I can assure you that this is not a regular occurrence and I will be investigating this with the Team member involved. We are in the midst of an ongoing refurbishment and hope...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 69 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 69 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (53)
Room & Suite (31)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
mark m
18 January 2017|
AnswerShow all 5 answers
Response from manager127 | Property representative |
The hotel is situated 2.5 miles from the City Centre or approx. 5-10 Mins by Taxi
1
Vote
Roadie0289
6 June 2015|
Answer
Response from manager127 | Property representative |
Irons are available on request from reception .
0
Votes
Room Tips
"Be aware no lift in hotel"
Read review
"rooms facing the park are lovely"
Read review
"very tight stairways- not really user friendly"
Read review
"For a view, ask for a room at the front, rear probably quieter"
Read review
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