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Hotel Indigo Newcastle

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Guests1 room, 2 adults, 0 children
Booking.com
US$ 94
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Expedia.com
US$ 94
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Agoda.com
US$ 98
US$ 91
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SAVE US$ 7
HotelIndigo.comUS$ 94
Orbitz.comUS$ 94
ZenHotels.comUS$ 98
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (661)
Room & Suite (342)
Dining (56)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel Indigo is all about combining authentic local experiences, modern design and intimate service with the peace of mind and consistency of staying with one of the world’s largest hotel groups (IHG®). Hotel Indigo Newcastle is a four-star boutique hotel in the heart of the city, heavily influenced by its location within the historic Grainger Town area. The hotel is situated less than a five minute walk from Newcastle Central Train Station, with the following key features: • 148 individually styled guest rooms • Spacious bathrooms, spa-style rainfall showers and luxury Aveda toiletries • Complimentary mini-fridges, replenished each day • High speed Wi-Fi access throughout the hotel • 103 on-site car parking spaces The hotel also features an on-site Marco Pierre White Steakhouse Bar & Grill restaurant, which is proving to be one of the city’s most popular eateries. The restaurant can cater up to 100 guests, with semi-private dining for numbers of up to 50.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
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HOTEL CLASS
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Location

Full view
100Great for walkers
Grade: 100 out of 100
319Restaurantswithin 0.5 km
119Attractionswithin 0.5 km
2,635Reviews
866Photos
29Q+A
100Room tips
Traveller rating
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  • 199
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  • 17
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Popular mentions
Stayed 1 night and honestly wouldn't stay here again. Positives: Car park Check in/out Location Bar/Restaurant Negatives: Really uncomfortable bed - not king as advertised and dipped in the middle Walls are paper thin - drunken revellers kept us awake for jours in the middle
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Response from DavidG15571, Hotel Administrator at Hotel Indigo Newcastle
Responded yesterday
Dear LauraKP88, Thank you for taking the time to leave us a review. I'm pleased to hear you found some positives during your stay, and that you enjoyed the use of our bar and restaurant. I would also like to apologise for the negative sides of your experience. Our beds are all standard 5 foot king sizes, but I apologise that you didn't find this comfortable to sleep on. We do also offer super king beds within the hotel that can be allocated on request. I also apologise for the disturbance during your stay - we operate a 24 hour reception, and they are more than happy to deal with any noise complaints during the night, to ensure all our guests get the best night's sleep possible. I will pass along your comments to our front office manager, who will look into these issues. Kind Regards, Hilary
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I stayed at this hotel few times a year. This time on my way home from Cardiff to Durham i decided to stop in Newcastle to catch up with some friends. Daniel check me in without any hassle, and issued a complimentary drink as I am a gold elite reward club member. Breakfast was
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Response from DavidG15571, Hotel Administrator at Hotel Indigo Newcastle
Responded yesterday
Dear novita77, Thank you for your lovely review. I'm delighted that you enjoyed your stay with us, and that both Daniel and Serena provided efficient service during your stay. I will pass along your comments to both the front of house and restaurant team, and I will also let them know that you missed the birch muesli. Kind Regards, Hilary
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This is an excellent hotel, located in the heart of Newcastle. The rooms are modern with good WIFI. The bar and restaurant is excellent and the gym is decent. My only gripe (not the hotels fault) is finding the place in your car - my sat nav struggled due to the one way system
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Response from DavidG15571, Hotel Administrator at Hotel Indigo Newcastle
Responded 1 week ago
Dear MickyHatton, Thank you for your lovely review. I'm delighted that you had such a wonderful stay with us, and that you enjoyed the use of the bar, restaurant and onsite gym. I apologise that you had an issue with the one way streets, our receptionists all know the system well, and are more than happy to give directions if you call us on 0191 300 9222 (option 2 then option 4). Kind Regards, Hilary
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We stayed here the 9th march 2019, hotel is in a great location, didnt get off to the best start as requested a high floor and was offered a 1st floor room when checking in but the staff sorted it amd got us a lovley 2nd floor corner room (which is what we booked), until i
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Response from DavidG15571, Hotel Administrator at Hotel Indigo Newcastle
Responded 1 week ago
Dear T1185OMandrewa, Thank you for taking the time to leave us a review. I apologise that you had a couple of issues with your room, but I'm pleased that the situation was handled well by the staff. I'm sorry that the room you were moved to wasn't to your liking, had we known this at the time we would have been happy to find you a room you loved. If you do wish to stay with us again, please contact David Glasper directly, who will be happy to help you have the perfect stay and offer you a returning rate. Kind Regards, Hilary
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A very pleasant one night stay with efficient check in and room cards that work. Love my room and complimentary water,coke and crisps. Well appointed rooms,easy to use Tv and shower Bar snacks and staff excellent with gluten free options. Breakfast choice was excellent and table
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Response from DavidG15571, Hotel Administrator at Hotel Indigo Newcastle
Responded 1 week ago
Dear Simon, Thank you for your lovely review. I'm delighted that you enjoyed your stay, and that your room was to your liking. I will pass your kind comments along to our front office manager. I apologise that your poached eggs never arrived, I will pass this comment along to our restaurant manager. I hope you will choose to stay with us again the next time you visit. Kind Regards, Hilary
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12345669
How much is breakfast please?
I paid £12 which was a special deal if you booked it at check in.
1 vote
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Yes there is a car park, but it is very tight with narrow spaces, and fills up quickly, there are other alternatives close by though.
1 vote
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Do all the rooms have a hair dryer?
Hi, yes these rooms do have hairdryers
0 votes
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Does this hotel have a spa?
Hi is there any access to a pool etc?
There is a gym on the first floor, didnt see a pool i have to say, but then i was only there for the great north run.
1 vote
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123456
"ask for street view not carpark view."
"We had a King Executive room on the third floor, which was very good and quiet."
"419 - quiet, balcony (cold in January)"
"Room away from the lifts will be quieter"
"Higher up the better in case you want to have the window open."
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12345620
PRICE RANGE
US$ 90 - US$ 196 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandNewcastle upon Tyne
NUMBER OF ROOMS
148
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