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Traveller (897)
Room & Suite (332)
Dining (58)
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Overview
  • Excellent52%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“millennium bridge”(329 reviews)
“bridge view”(39 reviews)
“corner suite”(41 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,777)
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Traveller rating
1,368
828
360
132
71
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1,368
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132
71
Show reviews that mention
All reviewsmillennium bridgebridge viewcorner suiteafternoon teamini barsunday lunchcooked breakfastan upgradesuperior roomlovely hotelbirthday treatcar parka lovely stayhotel barpublic areasbars and restaurantslovely room
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571 - 575 of 2,759 reviews
Reviewed 19 May 2017 via mobile

The afternoon tea over looking the Sage and Baltic museum was a very nice way to start our stay. Car parking in the multistorey easy to find and at a extremely reasonable cost. Our room over looked the bridge and at night was spectacular. Staff...More

Thank pampeake11
Response from Richard L, General Manager at Malmaison NewcastleResponded 22 May 2017

Dear pampeake11, Thank-you for taking the time to write your review. I am pleased to read that you found that our Quayside location was suitable for you, and you enjoyed the views over the River Tyne and Millennium Bridge. It’s also great to read that...More

Reviewed 18 May 2017 via mobile

2 nights at the Newcastle Malmaison. Located right beside the Gateshead Millennium bridge and within easy walking distance of the main rail station. Starbucks coffee shop on the hotel footprint. The hotel is standard Malmaison fare, being stylish and welcoming. Staff are spot on and...More

1  Thank jimglas01
Response from Richard L, General Manager at Malmaison NewcastleResponded 27 May 2017

Dear jimglas01, Firstly, thank you for taking the time to write your review. I’m pleased to read that many aspects of your stay were really positive and that you found your room to be large and comfortable. I am however, very sorry to read some...More

Reviewed 18 May 2017

This is a lovely hotel in a brilliant location and the new bar is really nice. It loses a point for each of the following revenue-related no-no's: - no toilet brushes. That's just gross. - don't forget your toothpaste or they will charge you £2.50...More

Thank bomon
Response from Richard L, General Manager at Malmaison NewcastleResponded 22 May 2017

Dear bomon, Thank you for taking the time to write your review. It’s great to read that you found the hotel to be lovely and that you loved the new refurbished bar. I can only apologise that the bathroom amenities were not up to your...More

Reviewed 17 May 2017 via mobile

Amazing hotel. Fabulous restaurant. Food delicious. Staff couldn't have been more helpful. Thank you for a great stay. Two amazing evening meals and lunches. A big thank you to Don in the restaurant and all the very helpful staff. Never had to wait to be...More

Thank Alan W
Response from Richard L, General Manager at Malmaison NewcastleResponded 22 May 2017

Dear Alan W, Thank you for taking the time to write your review following your stay at Malmaison Newcastle. It’s so great to read that you found the hotel to be amazing. It’s lovely to read that you enjoyed your lunch and evening meal in...More

Reviewed 17 May 2017 via mobile

Came here for dinner as we always love to come for drinks in the bar. We saw pictures of the new bar refurb so decided to make a night of it having dinner in the brasserie then moving to the bar after for a bottle...More

1  Thank nicholkerry
Response from Richard L, General Manager at Malmaison NewcastleResponded 22 May 2017

Dear nicholkerry, Thank you for taking the time to write your review and a big thank you for your positive comments about the new bar! I’m really pleased that you enjoyed your dining experience in our Chez Mal Brasserie and that you received great service...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 109 - US$ 295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Newcastle upon Tyne
#5 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 109 - US$ 295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Newcastle upon Tyne
#5 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (897)
Room & Suite (332)
Dining (58)
Amenities (34)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Georgina K
6 June 2018|
AnswerShow all 2 answers
Response from Jordan W | Reviewed this property |
Yes. Just behind the hotel. It’s called the sand gate and the hotel spaces are to the very top.
0
Votes
Becky M
11 January 2018|
AnswerShow all 2 answers
Response from ELIZABETH B | Reviewed this property |
I haven’t stayed at Newcastle Upon Tyne as I live there but have regularly stayed at the Mal in Leith. The pet friendly room we use is a corner room on the first floor, dual aspect windows one with patio doors and... More
1
Vote
trrywelch
14 December 2017|
AnswerShow all 5 answers
Response from Richard L | Property representative |
Dear TripAdvisor member, We do indeed have complimentary WiFi both in the public areas and all the bedrooms. Many thanks, Mal Team
0
Votes
Room Tips
"Overlooking the river."
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"Book a river-view room - the Millennium bridge gets lit up in beautiful colours at night"
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"Rooms with a bridge and river view are best."
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"Front rooms over look the river Tyne"
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