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Malmaison Newcastle

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Malmaison Newcastle
Malmaison Newcastle
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2,084 Reviews from our TripAdvisor Community

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Showing 2,074: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEWvia mobile

This is the 2nd time I have stayed here. The first time we got an amazing room it was massive, this time we got a room which was lovely but smaller, we had a look at the floor plan and it was just unlucky we had been put in a smaller room (I still cannot fault it however). We stayed...

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Helpful?
1Thank Lauren L
Reviewed yesterday NEW

Me and my fiance stayed here on Christmas day 2016, beautiful hotel our room was clean and modern with a lovely big window with blackout curtains which i loved! From checking in to checking out we had a great stay staff were very help full! we had our breakfast brought to our room in the morning which was delicious!! nothing...

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Helpful?
1Thank Brodie D
Catterick, United Kingdom
Reviewed 5 days ago NEW

I received some excellent customer services from Chris the deputy general manager and Daniel the front of house manager. This hotel really cares about it guests and I would highly recommend it to all visitors to Newcastle. Thank you

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Helpful?
1Thank j0ndarby
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear j0ndarby, Thank you for taking the time to write your review following your recent visit. It is pleasure to read that your enjoyed your stay with us and that Chris and Dan looked after you so well. I will feed this back to them and would like to thank you on their behalf. We very much look forward to...

Gateshead, United Kingdom
Reviewed 5 days ago NEWvia mobile

Have stayed at this hotel 3/4 times now. Never been let down by the rooms. The suites are amazing and staff are friendly. The food is generally good but did have one occasion when we had the steak and had to send it back. This was however refunded.

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Helpful?
Thank Jonathan H
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Jonathan H, Firstly, thank you for taking the time to write your review. It is lovely to read that you had such a good time during your return stay with us and you always find our rooms and suites to be comfortable. I can only apologise for the steak not meeting your expectations, but I am happy to read...

Whitley Bay
Reviewed 6 days ago NEW

Stayed at the Hotel in February at weeked. Very nice room overlooking the river and quayside with a view of the Tyne bridges. Room very well equipped, lighting on the dark side (but possibly romantic for some!) The Brasserie restaurant is excellent with good service too. Staff on reception most helpful.

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Helpful?
Thank madeirafanwhitleybay
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear madeirafanwhitleybay, Thank-you for taking the time to write your review. I am pleased to read that you enjoyed your recent visit to Malmaison Newcastle. I’m so glad that you enjoyed your room with River Tyne view. It is also nice to read that you found our Chez Mal Brassiere excellent. Furthermore, It’s great to hear that you found our...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed here for 2 nights. Very nice hotel in a decent location. Room amenities were good, well decorated. Staff were helpful and polite. Nice bar inside, room service was good. Good gym facilities shame about lack of swimming pool but lovely hotel overall. Would stay again.

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Helpful?
Thank Barry M
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear Barry M, Thank-you for taking the time to write your review. I am pleased to read that you enjoyed your recent stay with us. It is a pleasure to read that you enjoyed your room service and the hotel location. We very much look forward to welcoming you back to Malmaison Newcastle on your next stay with us and...

Scunthorpe
Reviewed 1 week ago

This was my first trip with friends to Newcastle, and the location is lovely. The service of all of the staff was great too. We arrived early and there was no issue with is going to our room before the allocated time. The front reception were friendly and personable. When we asked for an extra set of towels, they were...

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Helpful?
1Thank MrsBettley2014
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

My husband and I stayed here for one night as a treat before we had our baby, staff at reception upgraded us for free to a corner suite which was absolutely stunning, spacious and made the whole stay extra special. The Mal toiletries smelled amazing and breakfast was very good with a wide selection of cereal/pastries etc. I also had...

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Helpful?
Thank rachel j
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear rachel j, Thank-you for taking the time to write your review. I am pleased to read that you enjoyed your recent stay with us before the arrival of your baby. It is a pleasure to read that you enjoyed your stay in the upgraded room and that your facial in the Spa was relaxing. I am also glad that...

Alnwick, United Kingdom
Reviewed 1 week ago

Went for an evening meal and ate off the a la carte menu. The food was delicious and beautifully displayed and the service was very good.. our waiter Don was very pleasant and recommended a delicious white wine which would never would have tried otherwise. The restaurant itself was spotless,the décor attractive and the views of the Tyne amazing.

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Helpful?
Thank peartib
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear peartib, Thank-you for taking the time to write your review. I am pleased to read that you found our Chez MaL Brassiere to be outstanding. It is a pleasure to read that you enjoyed your meal from the a la carte menu. It is also great to read that our staff, especially Don, looked after you so well. I...

Preston, United Kingdom
Reviewed 1 week ago

I am a regular business visitor to Newcastle and can only be positive about my experience at the Malmaison, I have always received a very warm welcome and have recommended several of my colleagues to stay here. it is also conveniently situated for my business needs

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Helpful?
Thank H2293KGmike
Richard L, General Manager at Malmaison Newcastle, responded to this review

Dear H2293KGmike, Thank you for taking the time to write your review following your recent visit. It is pleasure to read that you enjoyed your stay with us and that you are a returning visitor to Malmaison Newcastle. It is lovely to read that you always feel welcomed by our staff and that you have recommended Malmasion Newcastle to other...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal. ... more   less 

Additional Information about Malmaison Newcastle

Address: Newcastle Quayside, Newcastle upon Tyne NE1 3DX, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: ₹ 7,729 - ₹ 15,727 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Newcastle 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Malmaison Newcastle Hotel Newcastle Upon Tyne
Malmaison Newcastle Upon Tyne
Malmaison Newcastle Hotel Upon Tyne
Hotel Style:
#2 Spa Hotel in Newcastle upon Tyne
#10 Luxury Hotel in Newcastle upon Tyne
#11 Romantic Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Newcastle staff and other travellers.
14 questions
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United Kingdom
7 months ago
Durham, England, United Kingdom
Newcastle upon Tyne, England
over a year ago
1 month ago
Newcastle upon Tyne, England

See all questions (14)

Questions? Get answers from Malmaison Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverside view is best - same for Brasserie”
 of 5 bubbles madeirafanwhitleybay, 15 Feb 2017 | Read review
“Above second floor and not beside the lifts!”
  • Extra £35 for a Room with a view -and a flag! (2nd floor)
 of 5 bubbles ability4all, 9 Feb 2017 | Read review
“Brilliant location”
 of 5 bubbles HeidiN420, 7 Feb 2017 | Read review
“Ask for a room with a river view”
 of 5 bubbles AmberT885, 7 Feb 2017 | Read review
“ask for a river view”
 of 5 bubbles NorthernStar37, 5 Feb 2017 | Read review
5 of 5