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Traveller (222)
Room & Suite (91)
Dining (1)
Overview
  • Excellent5%
  • Very good30%
  • Average27%
  • Poor15%
  • Terrible23%
Travellers talk about
“city centre”(43 reviews)
“hotel entrance”(10 reviews)
“an iron”(9 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Restaurant
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (611)
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1 - 5 of 600 reviews
A TripAdvisor Member
1
Reviewed 6 days ago via mobile

I read the reviews and thought people were overreacting - they weren’t. Turned up and within ten minutes had luckily booked somewhere else and left. Floor was wet with damp - no exaggeration. I can deal with not beautifully decorated rooms but the room was...More

Thank A TripAdvisor Member
Reviewed 3 weeks ago

I found this is a little difficult to find as the main door is not on Dean street but when i did i was greated by a lovely lady at reception very friendly and so very helpful there is a huge carpark next to the...More

Thank wrx374
A TripAdvisor Member
1
Reviewed 14 March 2018 via mobile

My visit to the Surtees was an excellent one, it's full of very kind and friendly people that work there particularly the reception staff that are always there to offer you advice on where to go and what's good within the city. Also they offer...More

Thank A TripAdvisor Member
Reviewed 14 March 2018 via mobile

Felt as though I should leave a review as a lot of them are horror stories but my stay was great haha Stayed one night for £40 in a double room with en suite. The lady at the front desk was friendly, checked in quickly....More

Thank DarcyTB
Reviewed 6 March 2018 via mobile

A group of 20 of us stayed at this hotel on 3/3/18 For a friends hen party The rooms were generously sized Beds were comfortable and clean and the room was freshly hoovered. Hot drinks of plenty of variety were available in the room There...More

Thank Donna B
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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Things to do
Bar/Lounge
Details
Price range
US$ 66 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 66 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (222)
Room & Suite (91)
Dining (1)
Questions & Answers
Ask a question
387kate
3 June 2017|
AnswerShow all 4 answers
Response from Daniel F | Property representative |
Hi Gemma, the deposit scheme is only for large group bookings. We look forward to welcoming you soon.
1
Vote
Oliviataylor1993
7 December 2016|
Answer
Response from Daniel F | Property representative |
Hi Olivia, yes there are. Please let us know if you have any further questions.
0
Votes
Sarah W
10 November 2016|
AnswerShow all 4 answers
Response from lmorby | Reviewed this property |
Not far, it's an easy walk - maybe 15 or 20 minutes. Cab ride would be fast.
0
Votes
Room Tips
"If you have problems with mobility as the lift is never getting fixed then request a ground floor room"
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"All rooms clean that's enough"
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"stay elsewhere"
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"Stay somewhere else!"
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