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Surtees Hotel

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1 room 2 adults 0 children
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Surtees Hotel
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550 Reviews from our TripAdvisor Community

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Showing 542: English reviews
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NE ENGLAND
Reviewed 3 days ago NEWvia mobile

Ooh, where will I start?? Firstly, the fact that they take £50 per person damage deposit is ridiculous. Not even a card number that can be charged if necessary but an actual payment that you're expected to wait 5 days to get back if you pay it on a card. We all felt we had no choice to pay by...

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Thank bearmagoo
Reviewed 6 days ago NEWvia mobile

We stayed in the hotel for 2 nights. Great location 5-10 minute walk to central station and shopping centre. In terms of the room you get what you paid for very basic. Most of the staff were very friendly especially "Summer" who couldn't do enough for us! Breakfast in the hotel was a small bit over priced but it's optional....

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Thank Sarah W
Reviewed 1 week ago via mobile

Great location, within walking distance to the shops and restaurants. The room we stayed in was a great size with a lot of space. It did however get cold especially at night as it didn't appear the radiator was on. For the price of the room being quite cheap compared to other hotels around it and the location of the...

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Thank Dawn M
Scotland
Reviewed 2 weeks ago via mobile

Went for a 'hen doo' two night stay. Hotel not suitable for anyone with mobility problems or even asthma. Access up some steep stairs and lift was out of order as mentioned on a previous post. Perhaps it is always out. Be aware when arriving they expect a 50.00 damage deposit per person and room paid in advance before you...

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1Thank Shirley M
Reviewed 3 weeks ago via mobile

Comfortable, spacious room (room9) ...the decor is a little tired but bed and room needs all met. Access to bath taps, plug and general use was a definite challenge as the glass shower screen was solid and couldn't be moved for worry it might break!! We both slept well but the windows could do with secondary glazing to help minimize...

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Thank soozeedol
Middlesbrough, United Kingdom
Reviewed 3 weeks ago via mobile

Booked here without checking reviews - oops! Upon arrival; the hotel is dirty, scruffy looking and generally untidy and unkept. The receptionist wasn't remotely friendly and didn't seem to have any pride in her job. Lift was out of order, so went to the room,we had requested extra large double bed. The bed we got was a 3/4 bed, with...

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Thank jessybear14
Northumberland National Park, United Kingdom
Reviewed 23 December 2016

Don't come here if you are looking for luxury. This hotel is cheap but really cheerful. I found the staff really helpful, the room clean and the bed comfy. The hotel is very central and newcastle is a party city with great night life so there is noise. Great value for money would recomend for people on a budget or...

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Thank christine c
lincolnshire
Reviewed 10 December 2016

Just returned from 2 night stay December nice comfy bed. Warm room clean bathroom flat screen TV fresh cooked full English polite receptionists lift to floors central to city very good. Just down from theatre royal Newcastle and short walk to quayside attractions. Rooms do overlook multi story car park at rear . Hotel bar has comfy armchairs for a...

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Thank michaelLincolnshire
Ossett, United Kingdom
Reviewed 4 December 2016 via mobile

Paid top rate for one night stay for Elton John concert. Room not very clean dirty glasses left along with other rubbish in room when we arrived. Very noisy all night from night club across the road. Bathroom disgusting.

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Thank Susan H
Chorley, United Kingdom
Reviewed 28 November 2016

went for a lads night out paid for 2 twin rooms. When getting there was no receptionist, had to wait 10 mins for someone to appear to check in. was told one of the rooms wasnt ready as they was a person down which was understandable. we put all our bags in the room which was available. room was an...

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1Thank bdb546

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi

Additional Information about Surtees Hotel

Address: 12-18 Dean Street, Newcastle upon Tyne NE1 1PG, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: ₹ 3,608 - ₹ 9,153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surtees Hotel 3*
Number of rooms: 40
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Also Known As:
Surtees Hotel Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Surtees Hotel staff and other travellers.
9 questions
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2 months ago
3 months ago
4 months ago
Derby, United Kingdom

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Questions? Get answers from Surtees Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms access from first floor stairs but has a lift”
 of 5 bubbles michaelLincolnshire, 10 Dec 2016 | Read review
“Ask for a room at the rear as the front is very noisy”
 of 5 bubbles LinsleyT, 29 Oct 2016 | Read review
“A room on a high floor may give you more quiet”
 of 5 bubbles lmorby, 15 Oct 2016 | Read review
“As close to the ground floor as possible in case the elevator still doesn't work!”
 of 5 bubbles weegerd, 1 Aug 2016 | Read review
“Go for a room at the back as less noisy”
 of 5 bubbles couldbeyou, 20 Jul 2016 | Read review
5 of 5