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Copthorne Hotel Newcastle

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Copthorne Hotel Newcastle
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1,702 Reviews from our TripAdvisor Community

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Showing 1,683: English reviews
Peterborough, United Kingdom
Reviewed 19 December 2014

Great location, with stunning views. Within walking distance of lots of bars, restaurants etc. check out my review on the House of Tides, over the road. Very clean hotel, friendly staff and breakfast was excellent. Not great products in the bathroom and had to get another towel from the wardrobe, as not enough in the bathroom. Short supply of available...

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Helpful?
Thank Melanie E
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your positive and constructive review. I'm glad that you enjoyed your recent stay overall, with particular regard to the hotel location, the cleanliness of your bedroom, the quality of breakfast and the high standard of guest service. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

Northwich, United Kingdom
Reviewed 19 December 2014

great staff throughout the hotel and nothing was too much trouble. nice breakfast buffet. just a bit of a pain to get in an out of the city centre at peak times but well worth the extra 10 minute hassle as the hotel is great

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Thank Whyalwaysme2014
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service and the quality of breakfast. I hope we will have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

Lisburn, United Kingdom
Reviewed 18 December 2014

clean tidy hotel room, very friendly reception staff and very good barman working on the saturday night we stayed, rooms are a a bit dated but very spacious with a great view overlooking the tyne river, however the free wifi was useless... this wasn't a major problem for us but it's an issue the hotel should address, would definitely stay...

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Thank gary_k24
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the hotel team, the cleanliness and spaciousness of your bedroom, and the hotel location overlooking the river Tyne. The bedroms are being upgraded as we speak with new curtains, new lamps, new desk...

Clearwater, Florida
Reviewed 18 December 2014

Used to live in this city and returned to visit my grown-up children earlier this year. The Copthorne is situated on the north bank of the river Tyne, close to the famous Tyne Bridge and thriving Quayside area, home to a weekend outdoor market; great for bargains! The Hotel is comfortable, well appointed (I appeared in a movie shot here...

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Thank Peter M
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review. I'm delighted that you enjoyed your recent stay with us when visiting your family in the city, with particular regard to the hotel location overlooking the river Tyne and the comfort of the hotel. I hope we will have the pleasure of welcoming you back again soon, and wish you all the best for...

Co Durham
Reviewed 16 December 2014

Every year, my husband and I spend a weekend in Newcastle in early December in varying hotels within the City. This year, we spent the weekend at the Copthorne Hotel which is ideally placed for shopping and restaurants. Upon arriving at the location, we found a good parking in the multi storey carpal adjacent to the hotel which has direct...

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Thank jerico90
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of guest service from the team (your kind comments have made Nikki's day!), the hotel location overlooking the river Tyne, and the comfort of your bedroom. We are in the midst of a lot of bedroom upgrading...

Gateshead, United Kingdom
Reviewed 16 December 2014

A great value for money Christmas lunch. Despite lunchtime yesterday being very busy in the restaurant,our party of 6 had a superb lunch with faultless service. The staff went out if their way to provide an alternative starter for our very elderly guest. The Christmas pudding and lemon tart were wonderful. Thank you

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Thank Hewitt100
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent festive lunch held here, with particular regard to the high standard of guest service, the quality of food, and the value for money. Your positive feedback is greatly appreciated, and may we wish you all the best for the festive season. Thanks again. Best regards, Ken Ellington,...

Edinburgh
Reviewed 16 December 2014

Stayed here for one night 14/12/14 warm welcome,very nice room clean and warm. staff are very nice and helpful,good buffet breakfast with wide range of food. Nicely situated by the river, However as it is all uphill to town center if you have mobility issues it is worth the small taxi fare into town.

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Thank RLKScotland
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the comfort and cleanliness of your bedroom, the high standard of guest service, the quality of breakfast, and the hotel location. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you back again...

Newcastle upon Tyne, United Kingdom
Reviewed 15 December 2014

My wife booked us into the Copthorne as a treat for my 40th birthday. Though we have stayed here on a few occasions I am never less than delighted with a return visit. As always I was impressed with the cleanliness and general ambience of the hotel, we always find it relaxing and welcoming from the second you step through...

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Thank CK_Kerr
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the comfort of your bedroom, the hotel location overlooking the river Tyne, the quality of breakfast, and the high standard of guest service throughout your stay. Your positive feedback is greatly appreciated, and I hope we will have the pleasure...

Harrogate, United Kingdom
Reviewed 15 December 2014 via mobile

Location, parking, food, comfort - it's all great - as always. For us the Wow is the Reception Team - the north east welcome is legendary and therefore expectations at check-in are high but this team never disappoints - quite the opposite. Genuine warmth and a truly helpful approach - and we could see the same level of service being...

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Helpful?
Thank Jon S
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the comfort of your stay, the hotel location, the quality of breakfast and the high standard of guest service from the reception team. Your positive feedback is greatly appreciated, and I hope we will have the pleasure of welcoming you...

Kinross, United Kingdom
Reviewed 14 December 2014 via mobile

Recently stayed At the hotel for a sales meeting followed by a Christmas party. The rooms have fantastic views over the River Tyne in a very central location of Newcastle quayside. Rooms could do with some modernisation with the decor and bathroom being slightly dated. The bedroom furniture was also slightly dated and passed its best. The hotels location is...

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Helpful?
Thank law1992
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your constructive review. All bedrooms are being refurbished at present, with new curtains, lamps, desk chairs and tub chairs to be in place by 31 January 2015. I hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel ... more   less 

Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: ₹ 4,542 - ₹ 10,178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Hotel Style:
#18 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Newcastle staff and other travellers.
9 questions
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Rotherham, United Kingdom
Northampton, United Kingdom
over a year ago

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Questions? Get answers from Copthorne Hotel Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to a club room - the upgrade price is well worth it.”
 of 5 bubbles nicolamullins, 16 Jan 2017 | Read review
“Don's stay in room 508 or the one connected to it”
 of 5 bubbles Jane706, 8 Dec 2016 | Read review
“Stay away from the side near where the Metro train runs from 5am.”
 of 5 bubbles Peetsky, 6 Dec 2016 | Read review
“Rooms further away from the metro/train line are quieter”
 of 5 bubbles 441lynnea, 5 Dec 2016 | Read review
“All the rooms I have been in have been of a good standard, all on river.”
 of 5 bubbles 762grahamt, 30 Nov 2016 | Read review
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