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Holiday Inn Express Newcastle Metro Centre

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Holiday Inn Express Newcastle Metro Centre
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685 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Newcastle Metro Centre
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Showing 674: English reviews
Rochdale, United Kingdom
Reviewed 3 weeks ago via mobile

I've stayed at Holiday Inns all over the world and it always makes me smile how they're all the same! I've just stopped again at the Metro Centre Holiday Inn Express - I've stopped there many times before over the past 8 years - and it's so familiar. The place was clean and warm, and the complimentary breakfast very welcome....

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Helpful?
Thank SpringExpert
Hemel Hempstead, United Kingdom
Reviewed 4 weeks ago

Stayed here for 3 nights. Room was basic, double bed tv with selective freeview channels. Iron, ironing board and kettle with tea and coffee readily available in the room. The only downside is that there isn't a wardrobe as such, places to hang a few items of clothing, but no drawers so you end up living out of a case....

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Thank amynapier
Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

I've stayed in a few different Holiday Inn Express's and this is definitely one of the better ones. Staff were friendly throughout our stay, the room was pretty much as you'd expect and the bar and breakfast area was quite large meaning no fighting for tables at breakfast. Breakfast served 7 til 10 at weekends. Plenty of free parking onsite...

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1Thank Steve-mcr
Reviewed 4 weeks ago via mobile

Stayed for two days, on arrival we couldn't find our way to the room a member of staff took us and made sure we where safe. Every member of staff acknowledged you as you walked past, always had the answers to the questions of where to go, how to get there and everything Rooms very clean, breakfast very good, how...

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Helpful?
Thank Ray B
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Ray B Thank you for taking the time to leave such a great review regarding your recent stay at the Holiday Inn Express Newcastle Metro. The team at the Hotel take great pride in their job and are always there to help with any of our guests need, they are very polite and friendly. It is good to see...

Glasgow, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here with my boyfriend and his son on Sat 25th March, room was quite small but clean, the picture posted shows what is up for guests to see in the toilet/shower room I called reception on Saturday night to ask for a few of these supplies, mainly cosmetic pads and a face cloth they man at reception said they...

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Helpful?
Thank ErinM2805
IHGService, Guest Relations Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hello ErinM2805, I am pleased to receive your candid review. Thanks for choosing the Holiday Inn Express Newcastle - Metro Centre, UK for your recent trip. It is nice to know that the tidiness of the room met your expectations. Your comments about the "Forget Something" sign is recorded on corporate level and will help our hotel management to improve...

west sussex
Reviewed 20 March 2017

Stayed here 4 nights last week very clean and we'll run the staff were so helpful and friendly you get what you pay for . It's very handy for shops Newcastle and the surrounding areas large car park local bus service and metro would suit couples or families or even people on there own We will be back.

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Helpful?
Thank maureen_watson8
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear maureen_watson8 Thank you for taking the time to leave such a great review regarding your recent stay at the Holiday Inn Express Newcastle Metro. The team at the Hotel are always happy to receive such great feedback as the work very hard to ensure all our guests have a great stay and leave happy. A lot of guests choose...

Blackpool, United Kingdom
Reviewed 19 March 2017

We stay here every month for 2 or 3 nights and have done for the last year. All the staff are lovely and friendly and make a fuss over our Alaskan Malamute dog who they happily allow to stay free of charge. The rooms are immaculately clean, breakfast s lovely, fresh and included in the room rate and it's only...

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Helpful?
Thank nickkimac76
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear nickkimac76 Thank you for taking the time to review your recent stay at the Holiday Inn Express Newcastle Metro. First let me thank your loyalty to the Hotel and choosing to stay with us every month. The team at the Hotel look forward to your next visit and guarantee your stay will be as good as the previous stays....

Hong Kong, China
Reviewed 16 March 2017 via mobile

An ok stay at Express Usual express standards Located next to Metro Shopping centre and plenty of restaurant All the usual chain styles Metro centre inside also has food outlets Nearby a great local pub Skiff inn

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Thank Dkkeeling
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Dkkeeling Thank you for your review regarding your recent stay at the Holiday Inn Express Newcastle Metro. I am saddened to see that your stay at the Hotel was just ok as the team at the Hotel are very friendly and welcoming to all our guests and rooms are cleaned to a high standard. The nearby Metro centre has...

Reviewed 14 March 2017

Friendly staff, basic room, with double bed, shower and tv, breakfast was poor, self service coffee machine and hot food was beans, egg and sausage. 10 min cab ride into city centre/airport. Would use again if cost was a primary factor, otherwise would seek near city centre for better standard and potential saving on cab fares.

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Thank Mark S
Reviewed 5 March 2017 via mobile

I stayed for one night. Reception staff were very helpful and friendly. Rooms are tired and basic. Shower curtains have been changed for screens which is a good move. Slept well and very handy for A1.

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Helpful?
Thank Verne A
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Verne A Than you for your feedback regarding your recent stay at the Holiday Inn Express Newcastle Metro. I am sorry to see you thought the room was tired as the Hotel has recently undergone a soft furnishing refurbishment so if you would like to contact the Hotel direct and speak to the General Manager or our Deputy General...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel ideally located just off the A1. Guest rooms accommodate two adults with up to two children and include Express Start Breakfast, free wifi and free parking. Guest rooms are en-suite with power shower, 32-inch flatscreen TV, free wifi, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham. The hotel is an excellent choice for an overnight stay when visiting the area or as a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away and the infamous Newcastle nightlife is a must for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millennium Bridge. ... more   less 

Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: ₹ 3,878 - ₹ 8,533 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Number of rooms: 134
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newcastle Metro Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Express Newcastle Metro Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never had a bad room yet hotel is class”
T7664IOjoeo, 20 Apr 2017 | Read review
“Lovely views over the river out back with occasional trains passing during the day but not late at night.”
paultI1099RQ, 1 Feb 2017 | Read review
“All floors are accessible by a lift,”
H338UBanthonym, 29 Jan 2017 | Read review
“Best views. clean rooms”
drtjtalloo, 26 Jan 2017 | Read review
“room 123 very quiet and on ground floor”
797janec, 8 Jan 2017 | Read review
5 of 5