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Holiday Inn Express Newcastle Metro Centre

Traveller (121)
Room & Suite (47)
Dining (11)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Holiday Inn Express Newcastle Metrocentre is a modern hotel located just off the A1 in Newcastle Upon Tyne, a short distance from Gateshead. Guest rooms accommodate two adults with up to two children and include Express Start breakfast, free wifi and free parking. Guest rooms are en-suite with power shower and 32-inch flatscreen TV. The hotel has a bar and serves an evening snack menu with some pizzas available 24/7. For the leisure traveller the hotel is situated a short walk from the intu Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and the famous Tyne Bridge and the Gateshead Millennium Bridge. Holiday Inn Express Newcastle Metrocentre is situated a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
919Reviews
140Photos
23Q+A
100Room tips
Traveller rating
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Popular mentions
Hi I have just been down Newcastle metro center for a couple of days as a family get away I decided to book a couple of days in the holiday Inn express hotel the first thing we noticed was that the room was cold not something that is expected in today's hotels the other thing
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All as expected by this hotel brand. Excellent fast check in and out, receptions team very pleasant as were the staff at breakfast who were very helpful and kept the buffets clean, tidy and food presentable.
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Response from HIEXNEWCASTLEMETRO, GSA at Holiday Inn Express Newcastle Metro Centre
Responded 3 days ago
Dear VivendaLuiza, Thank you for taking the time to review your recent stay with us at the Holiday Inn Express Metrocentre. We are thrilled to see you enjoyed your time here with us and that you found the staff throughout. I have handed all your lovely comments over to the team and we cant wait to welcome you back. Kindest regards, Katie Taylor | Guest Service Assistant
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Stayed here with my husband and son for one night. The room was just as we expected - nice and quiet also. The hotel and reception staff all so friendly and helpful and couldn't do enough for us. Breakfast was plentiful and relaxed - my 6 year old loved going in his pjs. The
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Response from HIEXNEWCASTLEMETRO, Manager at Holiday Inn Express Newcastle Metro Centre
Responded 1 week ago
Dear Sarah_guest, Thank you for taking your time to leave our hotel a great review, we are pleased you and your family had a lovely stay with us, and hope your son felt at home eating his breakfast In his pjs, We are saddened to see you could not score us the 5 stars, due to the smell in your room, Reception is 24hrs, staff are always available for any queries or issus you may have and would been more than happy to change rooms for you. We do hope to see you and your family again in the future. Kind Regards Lauren
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Stayed here several times and the latest being from the 22nd February to 25th February 2019. My wife and I stayed in room 227. Room as per the norm was clean, airy and fully functional. Staff as usual were friendly and always willing to help. The weekend was busy and the staff
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Response from HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre
Responded 2 weeks ago
Dear Zakkkk666 Thank you for your great review on your recent stay at the Holiday Inn Express Newcastle Metro. I have communicated all of your feedback to the team and they are all very happy that you found them all to be very helpful and friendly. The housekeeping team are also pleased you found them to pleasant and efficient. We look forward to your return to the Hotel hopefully in the near future. We are very proud of our team and the great guest service they deliver. Kind Regards Sharon Horrocks Guest Service Manager
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Stayed here for one night. Staff at reception weren't that friendly. We were on the ground floor. Its on a busy road and the railway at the back as well. You could here the people talking in other rooms. Lots of kids in hotel. We had someone above us with kids you could here
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Response from HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre
Responded 2 weeks ago
Hi shirleyyappy, Thank you for taking the time to provide us with feedback on your recent stay. We are sorry to hear that you found your allocated room to be noise, with a particular disturbance from children playing. Our inclusive breakfast consists of a variety of continental items, from yoghurts, cereals, fruit compote, croissants and muffins and also 4 hot options of sausage, scrambled egg, baked beans and bacon. Generally we trust that the variety provides choice for all tastes. Thanks, Lynsey
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12345610
No idea about bags but reception was big so maybe ! Shampoo is on the wall but it’s ok
0 votes
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Just got a bit of a leg injury since booking. Are there lifts to all floors?
Yes there is a lift
1 vote
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Hi how much would a taxi be to Newcastle city centre
About £10 - £12
0 votes
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How far is the hotel from the nearest metro train station? Thank you
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12345
"Check early and ask if there are any offers on."
"The rooms overlooking the car park are quieter."
"Sorry no... too selfish for peace n quiet.. ;)"
"Choose a room not looking towards main road"
"Rooms away from 202 because there’s a terrible droneing noise from outside below the window"
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12345620
PRICE RANGE
US$ 50 - US$ 148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express newcastle metro centre hotel newcastle upon tyneholiday inn newcastle upon tyne
LOCATION
United KingdomEnglandNewcastle upon Tyne
NUMBER OF ROOMS
134
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