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Manor House Hotel & Spa

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Traveller (2)
Room & Suite (4)
Dining (2)
Overview
  • Excellent3%
  • Very good18%
  • Average11%
  • Poor22%
  • Terrible46%
6 days ago
“Poor and very limited service”
4 weeks ago
“Needs someone in charge!”
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (27)
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1 - 5 of 27 reviews
Reviewed today

I come to Guildford regularly on business, but a last minute change of plans meant there was no room at my usual two (chain) hotels. So my company booked me into the Manor House, and then I read the reviews... First, the downsides (because that's...More

1  Thank AnotherReviewer84
Reviewed yesterday

Even though the re vamp is now complete seems this is still a terrible place with no customer understanding or service. We never got the refund that we were promised due to an over charge, even though we were told several times it had all...More

3  Thank Stuart G
Reviewed 6 days ago

I consider myself to be relatively fair but also well travelled, having a good spread of experience of using hotel accommodation globally. In truth this was not a special occasion but a stop over for me as part of a re-connection with my dad, we...More

4  Thank Leigh S
Reviewed 2 weeks ago

i have stayed at The Manor House and spa twice now. Good clean and large room which are pleasantly, although unusually, decorated. Hotel is located in the countryside with relaxing views and pleasant short walks available. The steam room and pool decoration is aimed very...More

2  Thank GREGGY57
Reviewed 2 weeks ago

- clean and new rooms, don't get confused by all these negative reviews, they have finished their refurbishing process and all rooms are now clean and new. The bathrooms incredibly excellent, all new and modern with a window, so good. The location is amazing as...More

1  Thank Theresa S
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Banquet Room
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 85 - US$ 232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 85 - US$ 232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (2)
Room & Suite (4)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
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Pauline B
30 May 2017|
AnswerShow all 2 answers
Response from 700deb | Reviewed this property |
That would be the manager who told me to F..K Off back to my room when I asked why 100 pounds was taken from my credit card
1
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Room Tips
"Room above reception."
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"Don't stay here if you can avoid it."
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"Don't bother. It is truly awful!"
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"There's no lift, so ground floor if you're disabled, although you wouldn't be able to get up the..."
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